I think the staff at the Sentra are really outstanding! We had some things that needed attention and they were on it right away. The front desk was exceptionally helpful. They arranged a number of things for us. Another thing to think about and praise is the food service. Their free breakfast buffet is truly amazing. Because we visit Manado and the surrounding area about every two years to visit her large family, we have ended up staying in quite a few of the area hotels. the Sentra's food is the best of all. And that is saying something. One thing we often order is the Manado porridge, called Bubor Manado among other titles. The Sentra's is the best! Over the course of our month-long trip, we stayed at the Sentra 3 times. We mad friends with the manager, the chef and cook and sevaral waiters. They treated us like royalty honestly. Due to the close proximity to the airport and some of my wife's family, and the excellent excellent service, we now know where we will probably stay on future visits. One other thing; the Sentra is actually connected to one for the area hospitals if you need medical care quickly. I highly recommend this property.

Staying on one of the upper floors can be quite noisy of an event is happening on the 6th floor (Ballroom). Ask for a room on a lower floor.

Room is big, perhaps the biggest room in any hotels in Manado. Breakfast was delicious and had so many things, national and international food. They even had a coffee machine where you could get cappuccino, latte etc - the best breakfast in Manado hotels. It's quiet and a good place to rest and relax.

The room floor was not clean, the cleaner needs to pay attention more...maybe mop the floor and vacuum the carpet? Other than that, I have nothing to complain. It's a very nice hotel.

Breakfast is great. So many kind of food

The hotel staff is very unfriendly, they don't like to greet, and they rarely smile.

Modern hotel and friendly staff

Far away from city center

New building..

No mineral water inside the room.. noisy from front door

I don’t like the hotel

The property is not as sharp as in the photo and everything is a bit dirty. Especially when we discovered that an old empty water bottle on the table when we first checked in. Obviously there has been zero cleaning….and the wall is very thing, you can hear your next door as well as the howling wind.