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$36Jl. Sutomo No.1, Medan, 20235, Indonesia
577 reviews
1/95
Spa/Wellness packages
Restaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Welcome to the Grand Mercure Medan Angkasa, a five-star oasis nestled just 2.3 kilometers from the buzzing heart of Medan, Indonesia! Starting at an unbeatable price of $36, this luxurious retreat invites travelers to unwind amidst stunning amenities and a warm, hospitable atmosphere. Located on Jl. Sutomo No.1, you’ll find easy access to the city’s vibrant culture, shopping, and culinary delights, perfectly blending relaxation with adventure.
Bask in the sun by the outdoor swimming pool or treat yourself to a day of pampering at the spa — your wellness getaway starts here! Kids will love splashing around in their very own pool, while adults can unwind at the bar or indulge in savory delights at the on-site restaurant. With free Wi-Fi and a 24-hour front desk, your every need is catered for, ensuring that your stay is as comfortable as it is exciting. Whether you're lounging in non-smoking rooms equipped with air conditioning and luxe toiletries or engaging in a productive meeting in the business center, the Grand Mercure promises to elevate your experience.
Don’t just take our word for it; with 577 reviews, our guests rave about the exceptional service and the perfect family-friendly atmosphere. Families, couples, and business travelers alike will find exactly what they seek, from leisurely spa days to accessible shuttle services. Pack your bags and prepare for an unforgettable adventure at the Grand Mercure Medan Angkasa!
Once you’ve settled in, dive into a culinary adventure at one of the Grand Mercure’s fabulous on-site restaurants! The Orchid Restaurant offers a feast for the senses with its vibrant décor and a menu that caters to the whole family. Savor delectable dishes from a medley of cuisines, including American, Indonesian, and a selection of fresh seafood, all served in a modern and inviting atmosphere. For a taste of authentic Cantonese and Chinese flavors, step into the Crystal Jade Restaurant, where the rich aromas and expertly crafted dishes will tantalize your taste buds. Whether you’re planning a family dinner or a romantic meal for two, both eateries promise delightful experiences that you won’t want to miss!
When it comes to relaxation, the outdoor swimming pools are a splash of joy for guests of all ages! A dedicated children’s pool allows the little ones to frolic and play while adults can retreat to the adults-only pool to find their zen. Picture this: lounging in a private cabana with a refreshing drink from the bar, while palm trees sway in the gentle Medan breeze—pure paradise! Plus, the inviting sun-soaked areas around the pool are perfect for a leisurely afternoon, whether you’re soaking up the rays or catching up on that holiday reading.
At the Grand Mercure Medan Angkasa, every moment is designed to create lasting memories. With a range of family-friendly accommodation options, from spacious Junior Suites to expansive Family Suites, there’s plenty of room for everyone to relax and enjoy their stay. The hotel caters to travelers of all kinds, whether you're on a family getaway, a romantic escape, or a business trip. So pack your bags, bring your sense of adventure, and prepare for an extraordinary stay at this stunning hotel—your Medan journey awaits!
Closest airports
Kualanamu International Airport
13.6miSpa/Wellness packages
Restaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Free shuttle
Steam room
Free spa
Air conditioning
Kid-friendly buffet
Bar
Parking On Site
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Bidet
Bathtub
Free toiletries
Show 6 photos
Deluxe, 2 Twin Beds
2 Twin Beds
390 sqft
City view
Private Bathroom
Bathtub
Minibar
x4
+
x3
More details
Deluxe Room With 2 Single Beds is 388 square feet and includes 2 single beds 80-130 width plus cable tv, hairdryer, bathrobes, and slippers and is Wheelchair-accessible.
Show 7 photos
Deluxe, King Size
1 King Size Bed
390 sqft
City view
Private Bathroom
Bathtub
Minibar
+
More details
Deluxe Room with 1 King Size Bed is 452 square feet and includes a king-size bed 150-183 width plus desk, cable tv, hairdryer, tea and coffee making facilities , safe, bathrobes, and slippers and is Wheelchair-accessible.
Show 4 photos
Premier, King Size
1 King Size Bed
410 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
+
More details
Take in the stunning city view from the comfort of your 409 sqft Premier King Room. With a spacious king size bed and all the amenities you need for a relaxing stay, this room is perfect for 2 adults and 3 children.
Show 3 photos
Executive, 2 Twin Beds
2 Twin Beds
580 sqft
Private Bathroom
Minibar
Refrigerator
Air conditioning
+
More details
Executive Room with 2 singles bed is 409 square feet and includes 2 single beds 80-130 width.
Show 3 photos
Premier, 2 Twin Beds
2 Twin Beds
410 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
+
More details
Our Premier Twin Room offers a spacious 409 sqft area with stunning city views, two comfortable twin beds, and a host of amenities including a flat-screen TV, minibar, and air conditioning. Perfect for families with 2 adults and 3 children, it guarantees a memorable and enjoyable stay.
Show 3 photos
Executive, King Size
1 Queen Size Bed
580 sqft
Private Bathroom
Minibar
Refrigerator
Air conditioning
x4
+
x3
More details
Welcome to our Junior King Suite, a spacious 517 sqft suite with a breathtaking city view and a comfortable sitting area. Pamper yourself with our luxurious amenities, including a private bathroom, a minibar, a flat-screen TV, and a refreshing tea or coffee maker. Perfect for a family getaway, this suite accommodates 2 adults and 3 children, ensuring a truly memorable stay.
Show 2 photos
Deluxe Suite
1 King Size Bed
700 sqft
Minibar
Flat-screen TV
Wheelchair accessible
x8
+
x5
More details
Suite Deluxe is 700 square feet and includes a king-size bed 150-183 width plus living room, satellite tv , cable tv, hairdryer, safe, bathrobes, and slippers and is Wheelchair-accessible.
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Junior Suite
1 King Size Bed
515 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
+
More details
Junior Suite Standard
Show 3 photos
Family Suite
690 sqft
Flat-screen TV
Wheelchair accessible
x8
+
x5
More details
Family Suite with 2 Bed Rooms is 689 square feet and includes cable tv, hairdryer, bathrobes, and slippers and is Wheelchair-accessible.
Show 5 photos
Premier, Twin
Free wifi
Minibar
Flat-screen TV
Refrigerator
+
More details
Deluxe
1 Twin Bed
x4
+
x3
More details
Deluxe
Standard Room
1 King Size Bed
x4
+
x3
More details
King Size Bed
8
577 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Jeroen
9.1
October 2024
We enjoyed our stay at Grand Mercure Medan very much. The room is spacious, well-kept and comfortably furnished. We stayed in the room 1016, from 14/09 until 19/09. The breakfast buffet is delicious, and offers enough different variations, either local or international options. Fresh fruits are also always served. The hotel's staff were really helpful, friendly and accommodating. On our first dinner, there was some inconvenient disorganisation, which caused our meals and drinks to arrive very late and in an incorrect order (the starter and the main dish arrived at the same time). However, the duty manager at the time, Mr. Amba, immediately gave their explanations and apologies. when they found out about my wife’s birthday, Mr. Amba and his friendly customer-oriented staff did not fail to give her some very lovely attention during our next dinner at the hotel! Thank you so much for all your kindness and lovely service, Mr. Amba, Miss Rizka, Miss Nova, and the other staff! You made our stay at Mercure very memorable!
Oskar
8.2
June 2024
This time we were given a room at 8th floor this time. We love the cleanliness of the room, including the bed, the carpet, the towels and all. Last year we stayed at the 10th floor. Experience was better.
Would improve our experience if the below can be done: 1. The shower - They come with separate hot / cold water faucets, old and difficult to control. Suggest to change to water mixer. 2. No mineral water provided in the room. 1 jug of water provided, not sure what water is that. 3. No coffee was provided in the room. 4. Breakfast buffet - the quality seems to have degraded, compared to last year. Introduce minor daily change in menu would to give fresh feel. The selection of kueh sections was better last year.
Linda
10
May 2024
Everything … a special commendation for all the staff .. they are very friendly, pleasant and accommodating. They make conversation with everyone. The food at breakfast tastes really good. Knowing that we like nasi goreng with Pete and ikan Teri… the next day it was made specially for us and was presented beautifully. A lovely and memorable stay. Thank you all.
Perhaps just a suggestion that the table cloth at breakfast to be changed for every time there’s change of customers. I understand it was hard to do so. But, you can modify the table cloth that has Velcro tape, thus it can be easily removed without needing to lift the umbrella pole. Alternatively no need table cloth at all. Just a placemats would do as then it would be easy to wipe the placemats and table clean. Our table cloth was dirty, full of sauces from previous customers hence hygiene was compromised.
Tiang
8.2
June 2024
Hospitable front desk and concierge , breakfast spread , clean comfy and large room space particularly the well set-up study table . Well decorated lobby , landscape at the main entrance of hotel, welcome drinks were served upon chec-in
Water closet water supply was not clear - appears like fine sedimentation , Messy hotel surroundings , hazardous footpath on the public road outside the hotel , crossing the street nearby was a nightmare . Vehicle entry and exit is narrow . Do not expect a shopping mall within walking distance
Don
8.2
October 2022
This hotel was my Grandfather residence during the war. It is historical for my family. Room is big, aircond worked very well, air system in the room is well kept. Only hot shower wasn't that hot (understandable as it has to be an old boiler system)
Hot shower, though the water pressure is good but it isn't that hot.
Charles
9.1
October 2024
The decor of the lobby and common spaces was very lovely and the attention from the front desk staff and housekeeping was superb.
The was a mildewy smell to the room and two of the water sources in the bathroom constantly leaked. Dining onsite was frustrating, as we abandoned by staff in empty restaurant. we had to get up several times to find a server to request assistance.
Linda
8.2
January 2024
Ibnu, the supervisor at breakfast time was very friendly and chatty. He has good interpersonal skills and conduct his mannerism in a very professional way. Everyone is actually really good.
Specifically mentioned we wanted NON-SMOKING ROOM. Reception was offering a room that can be smoking or non-smoking. Further, saying it was only a ‘request’ that can only be honoured upon check in. Then, what’s the point of having the specific box to indicate preference. Loosing the room key cost Rp50k, we got charged. Then found out that communication with breakfast attendants and receptionist were lacking. They returned our key to the receptionist. Appreciate the call for check out reminder at 12o’clock. Again, our agreement that our check out time was at 1pm was not in the system. I found that there should be a better communication among employees to avoid any embarrassment of appeared to be unprofessional conduct.
Evita
9.1
August 2023
We stayed in the hotel for a week. The staffs are wonderful and friendly. The breakfast buffet was fabulous. Salute to Mr. Hotman, Mr. Ari and one of the manager (I forgot his name)... and all the staff that we encountered. My son and I really enjoyed our staying there. We do not know when we will return to Medan again but we will definitely stay in Grand Mercure when we do.
The separation between the smoking and non-smoking should be more clear. We understand that the hotel cannot tell people to stop smoking even in the restaurant, but at least clear accommodation for those who cannot stand the smoke should be provided.
Анна
8.2
January 2025
Good and friendly staff at the check in and lobby As well as at restaurant. Good bed, pillow Good breakfast
Location is not convenient, nothing interesting nearby hotel, like shops, walking street . As hotel is located on the busy road, even at night you can hear noise from the bikes, car... Hotel is not new, need refreshing. If you come not for business but for holidays and relax it is not the best choice
Linda
10
June 2024
3rd time staying here and the friendliness of the staff is to be commended. They will spend time to speak to you and genuinely interested in your well being. The chef Bapak Adinto made a special fried rice for my 85 years old aunty and making sure it was served by the staff for breakfast the next day. It's the touch of details and personalised service that was rendered which is much appreciated. Also, the rest of the team at F&B at the restaurant were great. Thank you.
none
Attractions
Museum Gedung Arca (Archaeological Museum)
0.7miAttractions
Museum Gedung Arca (Archaeological Museum)
0.7miAirports
Kualanamu International Airport
13.6miOrchid Restaurant
Cuisines
Ambiances
Crystal Jade Restaurant
Cuisines
Ambiances
Location
Availability
Location
Age restrictions
Availability
Spa/Wellness packages
Restaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Free shuttle
Steam room
Free spa
Air conditioning
Kid-friendly buffet
Bar
Parking On Site
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Bidet
Bathtub
Free toiletries
Accessibility
Toilet with grab rails
Wheelchair accessible
Bathroom
Bathrobe
Bathtub
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Food & Drink
Bar
Breakfast in the room
Kid-friendly buffet
Minibar
Restaurant
Snack bar
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Express check-in/out
Invoice provided
Private check-in/out
General
Air conditioning
Designated smoking area
Elevator
Executive lounge access
Facilities for disabled guests
Family rooms
Interconnecting room(s) available
Non-smoking rooms
Room service
Internet
Free wifi
Kitchen
Refrigerator
Living Area
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Fitness
Fitness center
Fitness classes
Free spa
Kids' pool
Locker rooms
Massage
Outdoor swimming pool
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Yoga classes
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Free shuttle
View
City view
Pool view
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
10+ years
Extra bed upon request
$24 per person per day
The price in IDR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Visa,
Mastercard,
American Express,
Cash only
This property accepts cash.
What's the check-in and check-out schedule at Grand Mercure Medan Angkasa?
Grand Mercure Medan Angkasa permits check-ins after 02:00 PM and expects check-outs to be completed by 12:00 PM.
Is free parking available at Grand Mercure Medan Angkasa?
Yes, there is parking available at the Grand Mercure Medan Angkasa hotel. The parking is free, private, and located on site. There is no need for a parking reservation.
What are the rates at Grand Mercure Medan Angkasa?
For stays at Grand Mercure Medan Angkasa, prices generally start at $36. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.
Which room categories can I book at Grand Mercure Medan Angkasa?
The hotel offers Premier King and Twin rooms, Deluxe Twin and King rooms, and a Junior King Suite. All rooms are non-smoking and have a room size ranging from 388 sqft to 517 sqft. The rooms can accommodate 2 adults and 3 children and are equipped with either a King, Queen, or Twin beds.
What are the main attractions at Grand Mercure Medan Angkasa?
Guests at Grand Mercure Medan Angkasa can spend their time enjoying the leisure amenities provided by the hotel. They can relax and rejuvenate with spa and wellness packages, access the outdoor swimming pool or the kids' pool, and indulge in the steam room, hot tub/Jacuzzi, and sauna. Fitness enthusiasts can make use of the fitness center, as well as participate in fitness and yoga classes.
The hotel also offers a business center for guests who need to work or have meetings. Guests can dine at the Orchid Restaurant, which offers a wide range of cuisines including American, Cantonese, Chinese, Indonesian, seafood, local, Asian, and international. There is also a Crystal Jade Restaurant serving Cantonese and Chinese cuisine.
The outdoor pools are available all year round, with one being exclusive for adults.
Can guests use a pool at Grand Mercure Medan Angkasa?
The Grand Mercure Medan Angkasa hotel has two pools available. Both pools are located outdoors and are available all year round. Pool 2 has an age restriction and is designated for adults only.
Are there restaurants located within Grand Mercure Medan Angkasa?
Yes, the Grand Mercure Medan Angkasa hotel does have restaurants on site. The Orchid Restaurant offers a variety of cuisines such as American, Cantonese, Chinese, Indonesian, Seafood, Local, Asian, and International. The Crystal Jade Restaurant specializes in Cantonese and Chinese cuisine.
Can I use my credit card at Grand Mercure Medan Angkasa?
Yes, you can use your credit card at Grand Mercure Medan Angkasa. They accept American Express, Mastercard, and Visa as payment methods. Additionally, cash payments are accepted as well.
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