/
8

577 reviews

Grand Mercure Medan Angkasa

Grand Mercure Medan Angkasa

Jl. Sutomo No.1, Medan, 20235, Indonesia

Reservations:

+1-833-728-2041
, 

Choose dates to view prices

Spa/Wellness packages

Restaurant

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Room service

Fitness center

Grand Mercure Medan Angkasa

Welcome to the Grand Mercure Medan Angkasa, a five-star oasis nestled just 2.3 kilometers from the buzzing heart of Medan, Indonesia! Starting at an unbeatable price of $36, this luxurious retreat invites travelers to unwind amidst stunning amenities and a warm, hospitable atmosphere. Located on Jl. Sutomo No.1, you’ll find easy access to the city’s vibrant culture, shopping, and culinary delights, perfectly blending relaxation with adventure.

Bask in the sun by the outdoor swimming pool or treat yourself to a day of pampering at the spa — your wellness getaway starts here! Kids will love splashing around in their very own pool, while adults can unwind at the bar or indulge in savory delights at the on-site restaurant. With free Wi-Fi and a 24-hour front desk, your every need is catered for, ensuring that your stay is as comfortable as it is exciting. Whether you're lounging in non-smoking rooms equipped with air conditioning and luxe toiletries or engaging in a productive meeting in the business center, the Grand Mercure promises to elevate your experience.

Don’t just take our word for it; with 577 reviews, our guests rave about the exceptional service and the perfect family-friendly atmosphere. Families, couples, and business travelers alike will find exactly what they seek, from leisurely spa days to accessible shuttle services. Pack your bags and prepare for an unforgettable adventure at the Grand Mercure Medan Angkasa!

Once you’ve settled in, dive into a culinary adventure at one of the Grand Mercure’s fabulous on-site restaurants! The Orchid Restaurant offers a feast for the senses with its vibrant décor and a menu that caters to the whole family. Savor delectable dishes from a medley of cuisines, including American, Indonesian, and a selection of fresh seafood, all served in a modern and inviting atmosphere. For a taste of authentic Cantonese and Chinese flavors, step into the Crystal Jade Restaurant, where the rich aromas and expertly crafted dishes will tantalize your taste buds. Whether you’re planning a family dinner or a romantic meal for two, both eateries promise delightful experiences that you won’t want to miss!

When it comes to relaxation, the outdoor swimming pools are a splash of joy for guests of all ages! A dedicated children’s pool allows the little ones to frolic and play while adults can retreat to the adults-only pool to find their zen. Picture this: lounging in a private cabana with a refreshing drink from the bar, while palm trees sway in the gentle Medan breeze—pure paradise! Plus, the inviting sun-soaked areas around the pool are perfect for a leisurely afternoon, whether you’re soaking up the rays or catching up on that holiday reading.

At the Grand Mercure Medan Angkasa, every moment is designed to create lasting memories. With a range of family-friendly accommodation options, from spacious Junior Suites to expansive Family Suites, there’s plenty of room for everyone to relax and enjoy their stay. The hotel caters to travelers of all kinds, whether you're on a family getaway, a romantic escape, or a business trip. So pack your bags, bring your sense of adventure, and prepare for an extraordinary stay at this stunning hotel—your Medan journey awaits!

Closest airports

Kualanamu International Airport

13.6mi

Most popular amenities

Spa/Wellness packages

Restaurant

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Room service

Fitness center

Free shuttle

Steam room

Free spa

Air conditioning

Kid-friendly buffet

Bar

Parking On Site

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Bidet

Bathtub

Free toiletries

Rooms

Deluxe Twin Room in Grand Mercure Medan Angkasa

Show 6 photos

Deluxe, 2 Twin Beds

2 Twin Beds

390 sqft

City view

Private Bathroom

Bathtub

Minibar

x4

+

x3

More details

Deluxe Room With 2 Single Beds is 388 square feet and includes 2 single beds 80-130 width plus cable tv, hairdryer, bathrobes, and slippers and is Wheelchair-accessible.

Deluxe King Room in Grand Mercure Medan Angkasa

Show 7 photos

Deluxe, King Size

1 King Size Bed

390 sqft

City view

Private Bathroom

Bathtub

Minibar

+

More details

Deluxe Room with 1 King Size Bed is 452 square feet and includes a king-size bed 150-183 width plus desk, cable tv, hairdryer, tea and coffee making facilities , safe, bathrobes, and slippers and is Wheelchair-accessible.

Premier King Room in Grand Mercure Medan Angkasa

Show 4 photos

Premier, King Size

1 King Size Bed

410 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

+

More details

Take in the stunning city view from the comfort of your 409 sqft Premier King Room. With a spacious king size bed and all the amenities you need for a relaxing stay, this room is perfect for 2 adults and 3 children.

Executive Twin Room - single occupancy in Grand Mercure Medan Angkasa

Show 3 photos

Executive, 2 Twin Beds

2 Twin Beds

580 sqft

Private Bathroom

Minibar

Refrigerator

Air conditioning

+

More details

Executive Room with 2 singles bed is 409 square feet and includes 2 single beds 80-130 width.

Premier Twin Room in Grand Mercure Medan Angkasa

Show 3 photos

Premier, 2 Twin Beds

2 Twin Beds

410 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

+

More details

Our Premier Twin Room offers a spacious 409 sqft area with stunning city views, two comfortable twin beds, and a host of amenities including a flat-screen TV, minibar, and air conditioning. Perfect for families with 2 adults and 3 children, it guarantees a memorable and enjoyable stay.

Executive King Room in Grand Mercure Medan Angkasa

Show 3 photos

Executive, King Size

1 Queen Size Bed

580 sqft

Private Bathroom

Minibar

Refrigerator

Air conditioning

x4

+

x3

More details

Welcome to our Junior King Suite, a spacious 517 sqft suite with a breathtaking city view and a comfortable sitting area. Pamper yourself with our luxurious amenities, including a private bathroom, a minibar, a flat-screen TV, and a refreshing tea or coffee maker. Perfect for a family getaway, this suite accommodates 2 adults and 3 children, ensuring a truly memorable stay.

Show 2 photos

Deluxe Suite

1 King Size Bed

700 sqft

Minibar

Flat-screen TV

Wheelchair accessible

x8

+

x5

More details

Suite Deluxe is 700 square feet and includes a king-size bed 150-183 width plus living room, satellite tv , cable tv, hairdryer, safe, bathrobes, and slippers and is Wheelchair-accessible.

Junior King Suite in Grand Mercure Medan Angkasa

Show 7 photos

Junior Suite

1 King Size Bed

515 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

+

More details

Junior Suite Standard

Show 3 photos

Family Suite

690 sqft

Flat-screen TV

Wheelchair accessible

x8

+

x5

More details

Family Suite with 2 Bed Rooms is 689 square feet and includes cable tv, hairdryer, bathrobes, and slippers and is Wheelchair-accessible.

Show 5 photos

Premier, Twin

Free wifi

Minibar

Flat-screen TV

Refrigerator

+

More details

Deluxe

1 Twin Bed

x4

+

x3

More details

Deluxe

Standard Room

1 King Size Bed

x4

+

x3

More details

King Size Bed

Guest reviews

8

577 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇧🇪

Jeroen

9.1

October 2024

We enjoyed our stay at Grand Mercure Medan very much. The room is spacious, well-kept and comfortably furnished. We stayed in the room 1016, from 14/09 until 19/09. The breakfast buffet is delicious, and offers enough different variations, either local or international options. Fresh fruits are also always served. The hotel's staff were really helpful, friendly and accommodating. On our first dinner, there was some inconvenient disorganisation, which caused our meals and drinks to arrive very late and in an incorrect order (the starter and the main dish arrived at the same time). However, the duty manager at the time, Mr. Amba, immediately gave their explanations and apologies. when they found out about my wife’s birthday, Mr. Amba and his friendly customer-oriented staff did not fail to give her some very lovely attention during our next dinner at the hotel! Thank you so much for all your kindness and lovely service, Mr. Amba, Miss Rizka, Miss Nova, and the other staff! You made our stay at Mercure very memorable!

🇸🇬

Oskar

8.2

June 2024

This time we were given a room at 8th floor this time. We love the cleanliness of the room, including the bed, the carpet, the towels and all. Last year we stayed at the 10th floor. Experience was better.

Would improve our experience if the below can be done: 1. The shower - They come with separate hot / cold water faucets, old and difficult to control. Suggest to change to water mixer. 2. No mineral water provided in the room. 1 jug of water provided, not sure what water is that. 3. No coffee was provided in the room. 4. Breakfast buffet - the quality seems to have degraded, compared to last year. Introduce minor daily change in menu would to give fresh feel. The selection of kueh sections was better last year.

🇲🇾

Linda

10

May 2024

Everything … a special commendation for all the staff .. they are very friendly, pleasant and accommodating. They make conversation with everyone. The food at breakfast tastes really good. Knowing that we like nasi goreng with Pete and ikan Teri… the next day it was made specially for us and was presented beautifully. A lovely and memorable stay. Thank you all.

Perhaps just a suggestion that the table cloth at breakfast to be changed for every time there’s change of customers. I understand it was hard to do so. But, you can modify the table cloth that has Velcro tape, thus it can be easily removed without needing to lift the umbrella pole. Alternatively no need table cloth at all. Just a placemats would do as then it would be easy to wipe the placemats and table clean. Our table cloth was dirty, full of sauces from previous customers hence hygiene was compromised.

🇲🇾

Tiang

8.2

June 2024

Hospitable front desk and concierge , breakfast spread , clean comfy and large room space particularly the well set-up study table . Well decorated lobby , landscape at the main entrance of hotel, welcome drinks were served upon chec-in

Water closet water supply was not clear - appears like fine sedimentation , Messy hotel surroundings , hazardous footpath on the public road outside the hotel , crossing the street nearby was a nightmare . Vehicle entry and exit is narrow . Do not expect a shopping mall within walking distance

🇮🇩

Don

8.2

October 2022

This hotel was my Grandfather residence during the war. It is historical for my family. Room is big, aircond worked very well, air system in the room is well kept. Only hot shower wasn't that hot (understandable as it has to be an old boiler system)

Hot shower, though the water pressure is good but it isn't that hot.

🇺🇸

Charles

9.1

October 2024

The decor of the lobby and common spaces was very lovely and the attention from the front desk staff and housekeeping was superb.

The was a mildewy smell to the room and two of the water sources in the bathroom constantly leaked. Dining onsite was frustrating, as we abandoned by staff in empty restaurant. we had to get up several times to find a server to request assistance.

🇲🇾

Linda

8.2

January 2024

Ibnu, the supervisor at breakfast time was very friendly and chatty. He has good interpersonal skills and conduct his mannerism in a very professional way. Everyone is actually really good.

Specifically mentioned we wanted NON-SMOKING ROOM. Reception was offering a room that can be smoking or non-smoking. Further, saying it was only a ‘request’ that can only be honoured upon check in. Then, what’s the point of having the specific box to indicate preference. Loosing the room key cost Rp50k, we got charged. Then found out that communication with breakfast attendants and receptionist were lacking. They returned our key to the receptionist. Appreciate the call for check out reminder at 12o’clock. Again, our agreement that our check out time was at 1pm was not in the system. I found that there should be a better communication among employees to avoid any embarrassment of appeared to be unprofessional conduct.

🇺🇸

Evita

9.1

August 2023

We stayed in the hotel for a week. The staffs are wonderful and friendly. The breakfast buffet was fabulous. Salute to Mr. Hotman, Mr. Ari and one of the manager (I forgot his name)... and all the staff that we encountered. My son and I really enjoyed our staying there. We do not know when we will return to Medan again but we will definitely stay in Grand Mercure when we do.

The separation between the smoking and non-smoking should be more clear. We understand that the hotel cannot tell people to stop smoking even in the restaurant, but at least clear accommodation for those who cannot stand the smoke should be provided.

🇷🇺

Анна

8.2

January 2025

Good and friendly staff at the check in and lobby As well as at restaurant. Good bed, pillow Good breakfast

Location is not convenient, nothing interesting nearby hotel, like shops, walking street . As hotel is located on the busy road, even at night you can hear noise from the bikes, car... Hotel is not new, need refreshing. If you come not for business but for holidays and relax it is not the best choice

🇲🇾

Linda

10

June 2024

3rd time staying here and the friendliness of the staff is to be commended. They will spend time to speak to you and genuinely interested in your well being. The chef Bapak Adinto made a special fried rice for my 85 years old aunty and making sure it was served by the staff for breakfast the next day. It's the touch of details and personalised service that was rendered which is much appreciated. Also, the rest of the team at F&B at the restaurant were great. Thank you.

none

Points of Interest Around Grand Mercure Medan Angkasa

Attractions

Museum Gedung Arca (Archaeological Museum)

0.7mi

Restaurants

Orchid Restaurant

Cuisines

  • American
  • Cantonese
  • Chinese
  • Indonesian
  • Seafood
  • Local
  • Asian
  • International

Ambiances

  • Family Friendly
  • Modern

Crystal Jade Restaurant

Cuisines

  • Cantonese
  • Chinese

Ambiances

  • Family Friendly
  • Modern

Pools

Location

  • Outdoor

Availability

  • All season

Location

  • Outdoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Grand Mercure Medan Angkasa

Spa/Wellness packages

Restaurant

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Room service

Fitness center

Free shuttle

Steam room

Free spa

Air conditioning

Kid-friendly buffet

Bar

Parking On Site

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Bidet

Bathtub

Free toiletries

Stay rules - Grand Mercure Medan Angkasa

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Grand Mercure Medan Angkasa

What's the check-in and check-out schedule at Grand Mercure Medan Angkasa?

Grand Mercure Medan Angkasa permits check-ins after 02:00 PM and expects check-outs to be completed by 12:00 PM.

Is free parking available at Grand Mercure Medan Angkasa?

Yes, there is parking available at the Grand Mercure Medan Angkasa hotel. The parking is free, private, and located on site. There is no need for a parking reservation.

What are the rates at Grand Mercure Medan Angkasa?

For stays at Grand Mercure Medan Angkasa, prices generally start at $36. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.

Which room categories can I book at Grand Mercure Medan Angkasa?

The hotel offers Premier King and Twin rooms, Deluxe Twin and King rooms, and a Junior King Suite. All rooms are non-smoking and have a room size ranging from 388 sqft to 517 sqft. The rooms can accommodate 2 adults and 3 children and are equipped with either a King, Queen, or Twin beds.

What are the main attractions at Grand Mercure Medan Angkasa?

Guests at Grand Mercure Medan Angkasa can spend their time enjoying the leisure amenities provided by the hotel. They can relax and rejuvenate with spa and wellness packages, access the outdoor swimming pool or the kids' pool, and indulge in the steam room, hot tub/Jacuzzi, and sauna. Fitness enthusiasts can make use of the fitness center, as well as participate in fitness and yoga classes.

The hotel also offers a business center for guests who need to work or have meetings. Guests can dine at the Orchid Restaurant, which offers a wide range of cuisines including American, Cantonese, Chinese, Indonesian, seafood, local, Asian, and international. There is also a Crystal Jade Restaurant serving Cantonese and Chinese cuisine.

The outdoor pools are available all year round, with one being exclusive for adults.

Can guests use a pool at Grand Mercure Medan Angkasa?

The Grand Mercure Medan Angkasa hotel has two pools available. Both pools are located outdoors and are available all year round. Pool 2 has an age restriction and is designated for adults only.

Are there restaurants located within Grand Mercure Medan Angkasa?

Yes, the Grand Mercure Medan Angkasa hotel does have restaurants on site. The Orchid Restaurant offers a variety of cuisines such as American, Cantonese, Chinese, Indonesian, Seafood, Local, Asian, and International. The Crystal Jade Restaurant specializes in Cantonese and Chinese cuisine.

Can I use my credit card at Grand Mercure Medan Angkasa?

Yes, you can use your credit card at Grand Mercure Medan Angkasa. They accept American Express, Mastercard, and Visa as payment methods. Additionally, cash payments are accepted as well.