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+1-833-728-204143 reviews
Jl. Rajawali No. 8 , Palembang, 30113, Indonesia
Reservations:
+1-833-728-204143 reviews
1/83
Spa/Wellness packages
Restaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Welcome to The Alts Hotel, a luxurious 5-star hotel located in the vibrant city of Palembang, Indonesia. This stunning hotel is situated just 4mi from the city center, offering the perfect balance between tranquil retreat and easy access to the bustling urban attractions. With 43 glowing reviews, you can trust that The Alts Hotel will provide an exceptional experience for your stay.
Start your day off right with a delicious breakfast provided by the hotel. The Alts Hotel offers a wide range of amenities that will make your stay truly memorable. Take a dip in the refreshing outdoor swimming pool or enjoy a relaxing spa treatment. Stay fit with the complimentary fitness center, and indulge in the sauna and steam room afterwards. The Alts Hotel also offers a shuttle service and airport transportation for your convenience.
Unwind in the spacious and comfortable rooms, equipped with modern amenities such as air conditioning, a private entrance, and free Wi-Fi. Enjoy the beautiful garden or take in the landmark views from your room. With an on-site restaurant and bar, you can savor delicious meals and refreshing beverages without having to leave the hotel. The Alts Hotel provides everything you need for a fantastic stay in Palembang.
Please note that additional charges may apply for certain amenities and services.
After a day of exploring Palembang, come back to The Alts Hotel and take a dip in our stunning outdoor infinity pool. With its breathtaking views and tranquil atmosphere, it's the perfect spot to relax and unwind. Our pool is open all year round, allowing you to enjoy a refreshing swim no matter the season. Please note that our pool is exclusively for adults, creating a peaceful and serene environment for our guests.
When it's time to satisfy your appetite, look no further than our on-site restaurants. Cafe Delapan offers a charming ambience that is ideal for families, with a delightful mix of traditional and modern decor. Indulge in a variety of cuisines, including American, Indonesian, and Asian dishes, providing something for everyone's taste buds. For a more contemporary dining experience, head to 10 Gastro Pub. With its modern ambiance, this restaurant serves up a wonderful array of American, Seafood, Asian, European, and Grill BBQ dishes that will tantalize your taste buds.
At The Alts Hotel, we want to make your stay as convenient as possible. We accept cash as a payment option and also offer the convenience of Visa, Mastercard, and American Express for the payment methods. You'll have peace of mind knowing that we have a variety of payment options available to suit your preferences.
Choose from our wide range of room types, each offering ample space and modern amenities. Whether you're traveling with your family or seeking a romantic getaway, we have the perfect room for you. Our Junior Suites provide spacious accommodations with a queen-size bed and a sofa bed, accommodating up to three adults and one child. For a cozy and intimate ambience, our Deluxe Cabana room is ideal for couples, featuring a queen-size bed and space for one child. Families or couples may also opt for our Superior Double Room or Deluxe Double Room, both equipped with a queen-size bed and suitable for two adults and one child. Other options include our Deluxe Premier room with a queen-size bed and our Superior Twin Room with two twin beds, providing a comfortable stay for two adults and one child.
Make your stay at The Alts Hotel an unforgettable experience. With our stunning pool, mouthwatering dining options, and comfortable accommodations, you'll have everything you need for a fantastic time in Palembang. Book your stay with us today and let us be a part of your memorable journey.
Closest airports
Sultan Mahmud Badaruddin II Airport
6.8miSpa/Wellness packages
Restaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Sauna
Air conditioning
Bar
Sun deck
Private entrance
Parking On Site
Terrace
Personal trainer
24-hour front desk
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach chairs/Loungers
Garden view
Landmark view
Elevator
Kids' meals
Garden
Bathtub
Upper floors accessible by elevator
Free toiletries
Bidet
Show 4 photos
Junior Suite, Queen Size
1 Sofa Bed
1 Queen Size Bed
570 sqft
Landmark view
City view
Private Bathroom
Bathtub
x3
+
More details
Stay in our spacious and luxurious Junior Suite, offering a stunning landmark and city view. With its private entrance, comfortable queen-size bed, and additional sofa bed, it can accommodate up to 3 adults and 1 child. Enjoy the added amenities including a private bathroom with bathtub, minibar, flat-screen TV, and more to make your stay unforgettable.
Show 4 photos
Deluxe Cabana
1 Queen Size Bed
390 sqft
Landmark view
Garden view
Private Bathroom
Terrace
+
More details
Experience the ultimate comfort and luxury in our Deluxe Cabana, offering a spacious 388 sqft room with a Queen size bed and a private terrace boasting stunning views of the landmark and garden. Enjoy modern amenities such as a flat-screen TV, minibar, and air conditioning in this beautifully designed room.
Show 4 photos
Superior, Queen Size
1 Queen Size Bed
260 sqft
Landmark view
City view
Private Bathroom
Minibar
+
More details
Experience ultimate comfort and luxury in our Superior Double Room, boasting a spacious 258 sqft with a breathtaking city or landmark view. Unwind in the plush Queen size bed, enjoy the convenience of a private bathroom, and indulge in the amenities including a minibar, flat-screen TV, and air conditioning, making your stay truly unforgettable.
Show 4 photos
Deluxe, Queen Size
1 Queen Size Bed
310 sqft
Landmark view
City view
Private Bathroom
Minibar
+
More details
Experience the ultimate comfort and luxury in our Deluxe Double Room, offering a spacious 312 sqft with stunning views of the city and landmarks. The room features a cozy Queen size bed, a private bathroom, a minibar, a flat-screen TV, and numerous other amenities to ensure a memorable stay. The room is perfect for two adults and one child, providing a relaxing retreat in the heart of the city.
Show 4 photos
Deluxe Premier, Queen Size
1 Queen Size Bed
335 sqft
Landmark view
City view
Private Bathroom
Minibar
+
More details
Experience luxury and comfort in our Deluxe Premier room, boasting a spacious 334 sqft of elegantly designed space. Enjoy breathtaking views of the city and landmarks, relax in the private bathroom, and indulge in top-notch amenities including a minibar, flat-screen TV, and air conditioning. Sleep soundly on a queen size bed and wake up refreshed to start your day of exploration.
Show 7 photos
Deluxe, 1 King Size Bed
315 sqft
+
More details
This double room features a pool with a view. Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, executive lounge access as well as city views. The unit offers 1 bed.
Show 4 photos
Deluxe Premier, 1 Queen Size Bed
335 sqft
Outdoor swimming pool
Minibar
Flat-screen TV
Dryer
+
More details
This double room offers a pool with a view. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, executive lounge access as well as city views. The unit offers 1 bed.
Show 4 photos
Deluxe Premier
335 sqft
x6
+
x3
More details
This double room offers a pool with a view. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, executive lounge access as well as city views. The unit offers 1 bed.
Show 5 photos
President Suite
1 King Size Bed
125 sqft
Free wifi
Microwave
Minibar
Flat-screen TV
+
More details
Show 4 photos
Deluxe Premier, King Size
1 Queen Size Bed
30 sqft
Landmark view
City view
Private Bathroom
Minibar
x4
+
x3
More details
Show 4 photos
Deluxe Cabana, King Size
1 Queen Size Bed
35 sqft
Landmark view
Garden view
Private Bathroom
Terrace
+
More details
Show 4 photos
Junior Suite
1 Queen Size Bed
1 Sofa Bed
55 sqft
Landmark view
City view
Private Bathroom
Bathtub
x5
+
x3
More details
7.8
43 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
9511110937080
9.1
December 2022
Staff was friendly, response time for requests was very quick. They carried my bags but didn't take them to the room. Food was good, pool and gym was clean,
- We booked non smoking and were given smoking, - There were cob webs in our room. -The room slippers were worn out. - I was turned away from breakfast due to full capacity, would be nice if two locations for breakfast were made available. - There's no information next to the phone about which numbers to dial. - Only one card is issued for two people and you use it in the lift. - There was an issue with the Netflix
Martina
8.2
June 2024
Good
Gift shop more goods
Haresh
10
February 2021
location good.food should be prepare for the vegetarian people to.if only I can ask them to make a special dish for myself.
Angela
8.2
September 2021
Ac did not work properly....quite warm
Yodi
10
December 2020
Excellent room and gym
Anonymous
8.2
October 2020
Location
Hotel policy during the pandemic. They also should educated others guest about the covid protocol during the pandemic.
Ibu
7.3
June 2022
The location is strategic, near alfamart and indomart and the nicest thing is that it is across from Pempek Candy. It was so nice to collect the special food for "oleh2"
We were asking for extra water bottles. Since morning until the next day, the water never came. We called and called and they didnt reply nor comply. The ac in our room was leaking so we had to change the room.
R
7.3
May 2022
Breakfast was good. However, because it was during Eid holiday, and jammed pack with guests.
Some hotel guests were letting their kids running around the hotel corridors, and some ignorant kids kept ringing my room's bell for fun. Hopefully hotel staffs can better manage this kind of incidents in the future ...
Elrina
7.3
December 2021
good value to money
Ridwan
6.4
December 2022
very closed with all local food favorites
almost nothing - all perfect - really I am highly to recommended to come and stay here like in your home sweet home
Airports
Sultan Mahmud Badaruddin II Airport
6.8miAirports
Sultan Mahmud Badaruddin II Airport
6.8miCafe Delapan
Cuisines
Ambiances
10 Gastro Pub
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Spa/Wellness packages
Restaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Sauna
Air conditioning
Bar
Sun deck
Private entrance
Parking On Site
Terrace
Personal trainer
24-hour front desk
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach chairs/Loungers
Garden view
Landmark view
Elevator
Kids' meals
Garden
Bathtub
Upper floors accessible by elevator
Free toiletries
Bidet
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Upper floors accessible by elevator
Wheelchair accessible
Activities
Live music/Performance
Live sports events (broadcast)
Nightclub/DJ
Bathroom
Bathrobe
Bathtub
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Food & Drink
Bar
Coffee house on site
Fruit
Kids' meals
Minibar
Restaurant
Snack bar
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Private check-in/out
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Executive lounge access
Facilities for disabled guests
Family rooms
Hardwood or parquet floors
Heating
Interconnecting room(s) available
Non-smoking rooms
Private entrance
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Cleaning products
Dryer
Electric kettle
Refrigerator
Living Area
Desk
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
BBQ facilities
Garden
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Room Amenities
Clothes rack
Drying rack for clothing
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Beach chairs/Loungers
Fitness
Fitness center
Fitness classes
Kids' pool
Locker rooms
Massage
Massage chair
Outdoor swimming pool
Personal trainer
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Yoga classes
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Public transit tickets
Shuttle service
View
City view
Garden view
Landmark view
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 13:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 5 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
Extra bed upon request
$22 per person per day
The price in IDR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for cribs.
Visa,
Mastercard,
American Express,
Cash only
This property accepts cash.
What's the check-in and check-out schedule at The Alts Hotel?
The Alts Hotel welcomes guests for check-in at 02:00 PM and the departure or check-out time is set at 01:00 PM.
Does The Alts Hotel offer complimentary parking?
Yes, The Alts Hotel offers free private on-site parking and parking reservations are not required.
What's the nightly rate at The Alts Hotel?
For The Alts Hotel, room prices kick off at $60. Remember, prices can fluctuate depending on room type and availability dates. Input your dates for definitive prices.
What types of rooms does The Alts Hotel offer?
The Alts Hotel offers a variety of room types including suites, doubles, and twins. Smoking is not allowed in any of the rooms. The rooms have different sizes, ranging from 258 sqft to 570 sqft. The occupancy of the rooms is generally for 2 adults and 1 child, but some rooms can accommodate up to 3 adults and 1 child. The beds in the rooms are either Queen size beds or twin beds.
What is there to do in The Alts Hotel?
Guests at The Alts Hotel can spend their time enjoying a variety of leisure amenities. They can relax and rejuvenate with the spa and wellness packages offered at the hotel, which include a steam room, sauna, and massage services. The outdoor swimming pool is available for guests of all ages to enjoy, while the kids' pool offers a safe and fun space for younger guests. The hotel also features a sun deck for guests to lounge and soak up the sun.
For dining options, guests can choose from two on-site restaurants. Cafe Delapan offers a family-friendly atmosphere with a menu featuring American, Indonesian, and Asian cuisines. 10 Gastro Pub, on the other hand, offers a modern ambiance and a diverse menu including American, seafood, Asian, European, and grill BBQ dishes.
These amenities provide guests with plenty of options to relax, dine, and enjoy their time at The Alts Hotel.
Can guests use a pool at The Alts Hotel?
The Alts Hotel has one pool available. The pool is open all year round. It is located outdoors and has an infinity design. However, it is restricted to adults only.
Are there restaurants located within The Alts Hotel?
Yes, the Alts Hotel has two restaurants on site. The first restaurant is called Cafe Delapan, which offers a family-friendly ambiance and serves American, Indonesian, and Asian cuisines. The second restaurant is 10 Gastro Pub, which has a modern ambiance and offers a variety of cuisines including American, Seafood, Asian, European, and GrillBbq.
What methods of payment does The Alts Hotel accept?
The Alts Hotel accepts various methods of payment including Visa, Mastercard, and American Express. In addition, cash is also accepted as a form of payment.
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