good location if you want to explore Serpong or South Tangerang area. 1 bedroom room is like a 1 bedroom apartment with bedroom separates from a small living room. We then moved to a 2 bedroom unit, which comes with dining table, kitchen, refrigerator. Good price for such size. Specific complement for Ms. Nurlita at the reception. Her customer service is ahead the rest of the reception staff. For the management of the hotel please give him a reward or raise :) They also have small play area at the lobby for kids. Convenience shop just beside the hotel helps for any small needs that you have. They close at 23:00

Sometimes they are not very accommodative to our request. Despite staying for more than 12 days (through booking.com and extended from the counter) they said i can only print max 3 sheets of papers and charge me for any additional beyond that (which in total only around 10 sheets). Asked for 4 sets cuttleries due to guest visiting our room, and was told only can provide 3 maximum. If not for Ms. Nurlita the rating I gave would be much lower than this. Breakfast: nothing special to mention. Variety is lacking.

The bedroom is cozy, bed was comfortable and I really liked the blackout curtains. The sofa in the room was comfortable too.

The shower leaked. Even though there’s a glass door, a lot of water came outside and made a mess. It was a bit complicated to get to the hotel lobby by car from the entrance gate.

Great staff, good location, amazing service. Decent breakfast, gym and pool. will definitely stay here again if Im coming to this area

Due to availability but we had a smoking room/floor. However the staff tried their very best to accommodate us and made our stay very comfortable

I booked three two-bedroom units for my family. All the staffs are nice and helpful. The units was clean, though the lighting is different. One unit has warm lighting and the others have it bright white. Each unit has a bathtub in a spacious bath chamber. Hot and cold water works fine. They provide spatula and pans if you'd like to cook using the conductive stove. Fridge is big with separate freezer. Very useful since we had a wedding and we had lots of leftover foods. Many restaurants nearby. Indomaret in walking distance. Many spaces for parking. The breakfast is adequate. Porridge, breads, rice eggs, and cereals. They dont charge children up to 5yo. Older than that is 55K/pax and adult is 110K/pax. They charge around 380K for an extra bed/room/night. The balcony is not locked. Must be on alert if you have small children. The pool is not large but good enough for the kids to splash. Location is excellent. Service is great. Thank you Atria.

Maybe the pool, pretty small.

location great with summericon mall close by. Many activities in the mall for the children

Original apartment was not as advertised, but the staff found an alternative, but this came at an additional cost.

it has swimming pool, near the mall, staff are friendly, place are nice

I booked for 3 person or 2 BR apartment, but they only provide 2 towels, 2 toothbrushes, 2 cup of glass. and the water in the dispenser is not much. when i want to have hot water , it is empty. if that so, better provide me 3 botol of water so I can measure water that I havd before I already put tea in the cup and only got a few drop of hot water. Maybe my mistake for not checking it first .

Location was great, next to malls and convenient stores. Room was big and clean. Proper choices for breakfast.

The towels could use some improvements. They were thin, had a strong unpleasant odor, and frayed at the edges. Might need to change to new batches

Front office staff... 👍🏻👍🏻 The residences near Sumarecon Mall Serpong Easy to get food from the resident Air Conditioner 👍🏻👍🏻

Restaurant staff need more smile 😀😀 Smell of the towel not good Need at least one rack at balcony Need standardization for security personnel

In this hotel anything was perfect. The rooms are modern, quiet and clean. The buffet brakfast is execellent. The pool area is great. Next to the reception is a convenience store. An outgoing zone with malls and life music is within a walking distance.

Comfortable room dedicated for family with 1 teenage child Enjoyable breakfast Convenient store at walking distance Close proximity to mall & food soho

Curtains & sheets a bit outdated