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220 reviews

Mercure Serpong Alam Sutera

Mercure Serpong Alam Sutera

Jl Alam Sutera Boulevard Kav23, Tangerang, 15325, Indonesia

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Restaurant

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Room service

Fitness center

Mercure Serpong Alam Sutera

Welcome to the stunning Mercure Serpong Alam Sutera, where relaxation meets adventure in the heart of Serpong, Indonesia! This 4-star gem is the perfect escape just 5.1mi from the bustling city center. For just $56 a night, you’re not only securing a cozy and stylish room but also a front-row seat to indulgence with a buffet breakfast that’s sure to kickstart your day on a delicious note! Located at Jl Alam Sutera Boulevard Kav23, this hotel is an ideal launchpad for all your local explorations.

Dive into the fantastic amenities at Mercure Serpong, starting with the outdoor swimming pool—perfect for taking a refreshing dip under the sun. Kids will bounce with joy in the kids' pool while parents unwind at the spa or fitness center (free access, we promise!). You can enjoy great dining at the on-site restaurant or sip a cocktail at the bar as you soak in that relaxing garden view. Plus, with complimentary Wi-Fi and free parking, it’s simple to stay connected and worry-free during your stay!

With over 220 glowing reviews, guests can’t stop raving about their experiences at Mercure Serpong. Whether you’re seeking an action-packed trip or a serene getaway, the 24-hour front desk is always ready to assist you with anything you need. Need a little extra pampering? Just say the word for massage services and wellness packages (for an additional charge, of course!). Come experience the perfect blend of comfort and convenience at Mercure Serpong Alam Sutera and create unforgettable memories!

As you kick off your Serpong adventure, don't miss out on the hotel’s rooftop pools that promise endless fun under the sun! While the kids splash around and make a memory or two in the kids' pool, adults can dip into the rooftop pool that offers both relaxation and panoramic views to swoon over. Imagine unwinding with a refreshing drink in hand, all while gazing at the vibrant sunset that dances over the horizon. It’s the cherry on top of a day filled with exploration, and there's nothing quite like a dip in that clear blue water to wash away the day’s adventures.

When hunger strikes, the hotel’s on-site restaurant, Mint And Pepper, is ready to take your taste buds on a delightful journey. With a menu bursting with a fusion of American, Indonesian, and Asian cuisines, there’s something for everyone! Whether you're craving a hearty pizza or wishing to savor the local flavors, you'll love the modern ambiance that will elevate each meal. You can even wind down your evenings with a soothing cocktail at the bar—the perfect way to toast to a day well spent in Serpong!

As the day winds down, retreat to your stylish room, thoughtfully designed to be a cozy sanctuary amidst your adventures. Choose from a range of room types—from the versatile Single Rooms perfect for families to the elegant Privilege King Rooms that exude luxury. Every room prioritizes your comfort, ensuring you recharge for another exciting day ahead. With the perfect mix of fun, relaxation, and fantastic dining options, Mercure Serpong Alam Sutera truly offers an unforgettable stay that keeps travelers coming back for more!

Closest airports

Soekarno-Hatta International Airport

8.2mi

Halim Perdanakusuma Airport

16.6mi

Most popular amenities

Spa/Wellness packages

Restaurant

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Room service

Fitness center

Air conditioning

Bar

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Garden view

Elevator

Garden

Upper floors accessible by elevator

Free toiletries

Rooms

Privilege Double Room in Mercure Serpong Alam Sutera

Show 6 photos

Privilege, King

1 King Size Bed

345 sqft

City view

Private Bathroom

Minibar

Coffee machine

+

More details

Stay in our spacious Privilege Double Room with a king-size bed, air conditioning, and a private bathroom. Perfect for a family of 4 and located on upper floors for a great view!

Superior Double Room in Mercure Serpong Alam Sutera

Show 7 photos

Superior

1 Queen Size Bed

280 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

x4

+

x3

More details

Superior Queen Room with Pool View in Mercure Serpong Alam Sutera

Show 7 photos

Superior, Pool View

1 Queen Size Bed

280 sqft

Garden view

Private Bathroom

Minibar

Flat-screen TV

+

More details

Privilege Twin Room in Mercure Serpong Alam Sutera

Show 8 photos

Privilege, 2 Twin

2 Twin Beds

345 sqft

City view

Private Bathroom

Minibar

Coffee machine

+

More details

Show 6 photos

Superior, Queen

1 Queen Size Bed

Outdoor swimming pool

Minibar

Flat-screen TV

Tea/Coffee maker

+

More details

Show 5 photos

Privilege

1 Double Bed

Outdoor swimming pool

Free wifi

Minibar

Flat-screen TV

+

More details

Superior Twin Room in Mercure Serpong Alam Sutera

Show 5 photos

Superior, 2 Twin

2 Twin Beds

280 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

+

More details

Room

Show 2 photos

Premium, Twin

1 Twin Bed

+

More details

Single Room

x4

+

x3

More details

My Room - Athletic by Mr includes a single bed 80-130 width.

Room

Show 2 photos

Premium

+

More details

Double Room

1 Double Bed

More details

Room - 2 Twin

2 Twin Beds

x10

+

x6

More details

Guest reviews

8

220 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇳🇱

Marijn

10

January 2023

I have experienced this hotel as a fantastic, warm and beautiful hotel. Fantastic service and a great smile! The Mint & Pepper resto serves as a great breakfast room, but also for dinner or just a drink. Thanks to Pak Budi and his team. Their is also a fantastic pool. I would specifically like to thank Ms. Elsa Hindriyani and her team for taking care of cleaning my room everyday, doing the laundry and give me some extra attention to feel at home.

🇨🇳

Adrian

9.1

February 2022

great location next to the living world mall but also opposite an open shopping and restaurant area. Great for killing a few hours. The swimming pool is one of the best in the area- better then many higher star rated hotels.

🇺🇸

Donald

9.1

October 2022

The breakfast was very good every day. Regina went out of her way to make sure we got our hot chocolate every morning. She is a hard worker, very friendly, and a great asset to your hotel.

Apparently the thermostat was either not wired correctly, or was not working. The air conditioning was either all on, or turned off. There was no ability to set a temperature. It was either very cold, or got hot in the room.

🇮🇩

Khouw

8.2

October 2022

The breakfast is quite good. I think that there are lack amount of hotel staff for service the guest in maximum capacity. the food served with slow speed service

The breakfast is quite good. I think that there are lack amount of hotel staff for service the guest in maximum capacity. the food served with slow speed service The carpet on my room is little sticky, I think the carpet on our room can be cleaned well

🇮🇩

Rokoyah

9.1

March 2023

First and foremost, the location. It's so close to living world, flavor bliss, hospital, etc. Also, the staffs are very friendly and helpful. My niece accidentaly left her wallet during this visit and it came back to her perfectly. I and my family have been staying at Mercure Alam Sutera if we have any activities around the area.

-

🇶🇦

Ana

9.1

April 2023

The location, the pool, and the peace

There’s mould in the roof over the pool. AC maintenance took 2 days that made the room pretty hot to sleep. The lobby isn’t as spacious as in the picture

🇮🇩

Brian

10

July 2023

The location. Near by the toll, easy access.

The lift/elevator. Kindly make a better instructions how to use it. When I tapped the card, it has short time to press the floor number.

🇨🇳

Adrian

8.2

May 2023

good choice of asian and indonesian dishes

🇦🇺

Mike

10

September 2023

Great location and easy access to Mail next door, great choice of eateries across the road.

This room one side of the bed was very lumpy and uncomfortable.

🇮🇩

Ali

9.1

October 2021

Warmth welcoming, helpful hotel staff. Spotless clean and comfy rooms. Good breakfast spread, food lived up to our expectation.

Pool was closed. Everyone seemed to be so busy at the hotel restaurant, it might have been undermanned.

Points of Interest Around Mercure Serpong Alam Sutera

Airports

Soekarno-Hatta International Airport

8.2mi

Halim Perdanakusuma Airport

16.6mi

Restaurants

Mint And Pepper

Cuisines

  • American
  • Indonesian
  • Pizza
  • Local
  • Asian
  • International

Ambiances

  • Modern

Pools

Location

  • Outdoor

Features

  • Rooftop

Age restrictions

  • Adults only

Availability

  • All season

Location

  • Outdoor

Features

  • Rooftop

Age restrictions

  • Kids only

Availability

  • All season

Amenities of Mercure Serpong Alam Sutera

Spa/Wellness packages

Restaurant

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Room service

Fitness center

Air conditioning

Bar

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Garden view

Elevator

Garden

Upper floors accessible by elevator

Free toiletries

Stay rules - Mercure Serpong Alam Sutera

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Mercure Serpong Alam Sutera

What are the check-in and check-out times at Mercure Serpong Alam Sutera?

The timetable for guests at Mercure Serpong Alam Sutera is to check in post 02:00 PM and check out prior to 12:00 PM.

Does Mercure Serpong Alam Sutera come with parking?

Yes, there is parking available at Mercure Serpong Alam Sutera. The parking is not only free and on site, but also private, and no reservation is required.

What's the nightly rate at Mercure Serpong Alam Sutera?

Starting rates at Mercure Serpong Alam Sutera begin from $56. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.

Which room categories can I book at Mercure Serpong Alam Sutera?

The hotel offers Privilege Twin and Double rooms, with 344 sqft in size, accommodating 2 adults and 2 children. Smoking is not allowed in these rooms, and the Privilege Twin room has 2 twin beds, while the Privilege Double room has 1 king size bed. The Superior Twin and Double rooms, sized at 280 sqft, also accommodate 2 adults and 2 children, and they do not allow smoking. The Superior Twin room has 2 twin beds, and the Superior Double room has 1 queen size bed. Additionally, the hotel also provides a Superior Queen Room with Pool View, which is 280 sqft, for 2 adults and 1 child, and smoking is not allowed. This room features 1 queen size bed.

What are the main attractions at Mercure Serpong Alam Sutera?

At the Mercure Serpong Alam Sutera, guests can indulge in leisure activities during their stay. They can enjoy a relaxing time at the outdoor swimming pool, while kids can have fun in their dedicated pool. The hotel offers spa and wellness packages for those seeking rejuvenation. For the fitness enthusiasts, there is a well-equipped fitness center. Guests can savor delectable meals at the onsite restaurant, Mint And Pepper, offering a variety of cuisines in a modern ambiance. Additionally, they can unwind at the hotel's bar and terrace with a garden view.

Is there a swimming pool at Mercure Serpong Alam Sutera?

The hotel has two pools available. Pool 1 is an outdoor rooftop pool with an age restriction for adults only, while Pool 2 is also an outdoor rooftop pool with an age restriction for children only. Both pools are available year-round.

Is there an in-house restaurant at Mercure Serpong Alam Sutera?

The hotel has an on-site restaurant called Mint And Pepper featuring a modern ambiance and offering a variety of cuisines including American, Indonesian, Pizza, Local, Asian, and International options. Therefore, the hotel does have a restaurant available on site with a diverse menu selection.

Does Mercure Serpong Alam Sutera accept credit cards?

Yes, Mercure Serpong Alam Sutera accepts credit cards, including Mastercard, Visa, American Express, and Maestro. Cash is also accepted as a payment method.