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+1-833-728-2041220 reviews
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$56Jl Alam Sutera Boulevard Kav23, Tangerang, 15325, Indonesia
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+1-833-728-2041220 reviews
1/92
Spa/Wellness packages
Restaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Welcome to the stunning Mercure Serpong Alam Sutera, where relaxation meets adventure in the heart of Serpong, Indonesia! This 4-star gem is the perfect escape just 5.1mi from the bustling city center. For just $56 a night, you’re not only securing a cozy and stylish room but also a front-row seat to indulgence with a buffet breakfast that’s sure to kickstart your day on a delicious note! Located at Jl Alam Sutera Boulevard Kav23, this hotel is an ideal launchpad for all your local explorations.
Dive into the fantastic amenities at Mercure Serpong, starting with the outdoor swimming pool—perfect for taking a refreshing dip under the sun. Kids will bounce with joy in the kids' pool while parents unwind at the spa or fitness center (free access, we promise!). You can enjoy great dining at the on-site restaurant or sip a cocktail at the bar as you soak in that relaxing garden view. Plus, with complimentary Wi-Fi and free parking, it’s simple to stay connected and worry-free during your stay!
With over 220 glowing reviews, guests can’t stop raving about their experiences at Mercure Serpong. Whether you’re seeking an action-packed trip or a serene getaway, the 24-hour front desk is always ready to assist you with anything you need. Need a little extra pampering? Just say the word for massage services and wellness packages (for an additional charge, of course!). Come experience the perfect blend of comfort and convenience at Mercure Serpong Alam Sutera and create unforgettable memories!
As you kick off your Serpong adventure, don't miss out on the hotel’s rooftop pools that promise endless fun under the sun! While the kids splash around and make a memory or two in the kids' pool, adults can dip into the rooftop pool that offers both relaxation and panoramic views to swoon over. Imagine unwinding with a refreshing drink in hand, all while gazing at the vibrant sunset that dances over the horizon. It’s the cherry on top of a day filled with exploration, and there's nothing quite like a dip in that clear blue water to wash away the day’s adventures.
When hunger strikes, the hotel’s on-site restaurant, Mint And Pepper, is ready to take your taste buds on a delightful journey. With a menu bursting with a fusion of American, Indonesian, and Asian cuisines, there’s something for everyone! Whether you're craving a hearty pizza or wishing to savor the local flavors, you'll love the modern ambiance that will elevate each meal. You can even wind down your evenings with a soothing cocktail at the bar—the perfect way to toast to a day well spent in Serpong!
As the day winds down, retreat to your stylish room, thoughtfully designed to be a cozy sanctuary amidst your adventures. Choose from a range of room types—from the versatile Single Rooms perfect for families to the elegant Privilege King Rooms that exude luxury. Every room prioritizes your comfort, ensuring you recharge for another exciting day ahead. With the perfect mix of fun, relaxation, and fantastic dining options, Mercure Serpong Alam Sutera truly offers an unforgettable stay that keeps travelers coming back for more!
Closest airports
Soekarno-Hatta International Airport
8.2miHalim Perdanakusuma Airport
16.6miSpa/Wellness packages
Restaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Bar
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Garden
Upper floors accessible by elevator
Free toiletries
Show 6 photos
Privilege, King Size
1 King Size Bed
345 sqft
City view
Private Bathroom
Minibar
Coffee machine
+
More details
Stay in our spacious Privilege Double Room with a king-size bed, air conditioning, and a private bathroom. Perfect for a family of 4 and located on upper floors for a great view!
Show 7 photos
Superior
1 Queen Size Bed
280 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
x4
+
x3
More details
Show 7 photos
Superior, Pool View
1 Queen Size Bed
280 sqft
Garden view
Private Bathroom
Minibar
Flat-screen TV
+
More details
Show 8 photos
Privilege, 2 Twin Beds
2 Twin Beds
345 sqft
City view
Private Bathroom
Minibar
Coffee machine
+
More details
Show 5 photos
Superior, 2 Twin Beds
2 Twin Beds
280 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
+
More details
Show 5 photos
Privilege
Outdoor swimming pool
Free wifi
Minibar
Flat-screen TV
+
More details
Room - 2 Twin
2 Twin Beds
x10
+
x6
More details
Two Beds
Queen Room
1 Queen Size Bed
x4
+
x3
More details
Queen Size Bed
Superior, Queen Size
1 Queen Size Bed
+
More details
Standard Room
x4
+
x3
More details
My Room - Athletic by Mr includes a single bed 80-130 width.
Room With Pool View
x4
+
x3
More details
Pool View
Premium, Twin
1 Twin Bed
More details
8
220 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Marijn
10
January 2023
I have experienced this hotel as a fantastic, warm and beautiful hotel. Fantastic service and a great smile! The Mint & Pepper resto serves as a great breakfast room, but also for dinner or just a drink. Thanks to Pak Budi and his team. Their is also a fantastic pool. I would specifically like to thank Ms. Elsa Hindriyani and her team for taking care of cleaning my room everyday, doing the laundry and give me some extra attention to feel at home.
Adrian
9.1
February 2022
great location next to the living world mall but also opposite an open shopping and restaurant area. Great for killing a few hours. The swimming pool is one of the best in the area- better then many higher star rated hotels.
Donald
9.1
October 2022
The breakfast was very good every day. Regina went out of her way to make sure we got our hot chocolate every morning. She is a hard worker, very friendly, and a great asset to your hotel.
Apparently the thermostat was either not wired correctly, or was not working. The air conditioning was either all on, or turned off. There was no ability to set a temperature. It was either very cold, or got hot in the room.
Khouw
8.2
October 2022
The breakfast is quite good. I think that there are lack amount of hotel staff for service the guest in maximum capacity. the food served with slow speed service
The breakfast is quite good. I think that there are lack amount of hotel staff for service the guest in maximum capacity. the food served with slow speed service The carpet on my room is little sticky, I think the carpet on our room can be cleaned well
Rokoyah
9.1
March 2023
First and foremost, the location. It's so close to living world, flavor bliss, hospital, etc. Also, the staffs are very friendly and helpful. My niece accidentaly left her wallet during this visit and it came back to her perfectly. I and my family have been staying at Mercure Alam Sutera if we have any activities around the area.
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Ana
9.1
April 2023
The location, the pool, and the peace
There’s mould in the roof over the pool. AC maintenance took 2 days that made the room pretty hot to sleep. The lobby isn’t as spacious as in the picture
Brian
10
July 2023
The location. Near by the toll, easy access.
The lift/elevator. Kindly make a better instructions how to use it. When I tapped the card, it has short time to press the floor number.
Adrian
8.2
May 2023
good choice of asian and indonesian dishes
Mike
10
September 2023
Great location and easy access to Mail next door, great choice of eateries across the road.
This room one side of the bed was very lumpy and uncomfortable.
Ali
9.1
October 2021
Warmth welcoming, helpful hotel staff. Spotless clean and comfy rooms. Good breakfast spread, food lived up to our expectation.
Pool was closed. Everyone seemed to be so busy at the hotel restaurant, it might have been undermanned.
Airports
Soekarno-Hatta International Airport
8.2miHalim Perdanakusuma Airport
16.6miAirports
Soekarno-Hatta International Airport
8.2miHalim Perdanakusuma Airport
16.6miAttractions
KidZania Jakarta
10.9miWaterbom Jakarta
11.2miPejaten Village
12.4miNational Museum
12.6miIndonesia National Monument (Monas)
13miGlodok (Jakarta Chinatown)
13.1miJalan Surabaya Market (Pasar Antik Jalan Surabaya)
13.3miMuseum Wayang (Puppet Museum)
13.4miFatahillah Square (Taman Fatahillah)
13.4miSunda Kelapa (Jakarta Old Port)
13.4miAncol Dreamland (Taman Impian Ancol)
15.1miTaman Mini Indonesia Indah (Beautiful Indonesia in Miniature Park)
17.2miBogor
26.6miBogor Botanical Gardens (Kebun Raya Bogor)
26.8miMint And Pepper
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Location
Features
Age restrictions
Availability
Spa/Wellness packages
Restaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Bar
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Garden
Upper floors accessible by elevator
Free toiletries
Accessibility
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Activities
Bicycle rental
Cycling
Happy hour
Bathroom
Bathrobe
Bathtub or shower
Free toiletries
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Breakfast in the room
Fruit
Kids' meals
Minibar
Restaurant
Snack bar
Tea/Coffee maker
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Invoice provided
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Interconnecting room(s) available
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Outdoors
BBQ facilities
Garden
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Drying rack for clothing
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Beach chairs/Loungers
Beach umbrellas
Fitness
Fitness center
Kids' pool
Locker rooms
Massage
Outdoor swimming pool
Spa
Spa/Wellness packages
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
View
City view
Garden view
Pool view
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Extra bed upon request
$29 per child per day
3+ years
Extra bed upon request
$29 per person per day
The price in IDR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Mastercard,
Visa,
American Express,
Maestro,
Cash only
This property accepts cash.
What are the check-in and check-out times at Mercure Serpong Alam Sutera?
The timetable for guests at Mercure Serpong Alam Sutera is to check in post 02:00 PM and check out prior to 12:00 PM.
Does Mercure Serpong Alam Sutera come with parking?
Yes, there is parking available at Mercure Serpong Alam Sutera. The parking is not only free and on site, but also private, and no reservation is required.
What's the nightly rate at Mercure Serpong Alam Sutera?
Starting rates at Mercure Serpong Alam Sutera begin from $56. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.
Which room categories can I book at Mercure Serpong Alam Sutera?
The hotel offers Privilege Twin and Double rooms, with 344 sqft in size, accommodating 2 adults and 2 children. Smoking is not allowed in these rooms, and the Privilege Twin room has 2 twin beds, while the Privilege Double room has 1 king size bed. The Superior Twin and Double rooms, sized at 280 sqft, also accommodate 2 adults and 2 children, and they do not allow smoking. The Superior Twin room has 2 twin beds, and the Superior Double room has 1 queen size bed. Additionally, the hotel also provides a Superior Queen Room with Pool View, which is 280 sqft, for 2 adults and 1 child, and smoking is not allowed. This room features 1 queen size bed.
What are the main attractions at Mercure Serpong Alam Sutera?
At the Mercure Serpong Alam Sutera, guests can indulge in leisure activities during their stay. They can enjoy a relaxing time at the outdoor swimming pool, while kids can have fun in their dedicated pool. The hotel offers spa and wellness packages for those seeking rejuvenation. For the fitness enthusiasts, there is a well-equipped fitness center. Guests can savor delectable meals at the onsite restaurant, Mint And Pepper, offering a variety of cuisines in a modern ambiance. Additionally, they can unwind at the hotel's bar and terrace with a garden view.
Is there a swimming pool at Mercure Serpong Alam Sutera?
The hotel has two pools available. Pool 1 is an outdoor rooftop pool with an age restriction for adults only, while Pool 2 is also an outdoor rooftop pool with an age restriction for children only. Both pools are available year-round.
Is there an in-house restaurant at Mercure Serpong Alam Sutera?
The hotel has an on-site restaurant called Mint And Pepper featuring a modern ambiance and offering a variety of cuisines including American, Indonesian, Pizza, Local, Asian, and International options. Therefore, the hotel does have a restaurant available on site with a diverse menu selection.
Does Mercure Serpong Alam Sutera accept credit cards?
Yes, Mercure Serpong Alam Sutera accepts credit cards, including Mastercard, Visa, American Express, and Maestro. Cash is also accepted as a payment method.
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