It’s close enough to busy Jalan Tunjungan but Kampi has a more friendly surrounding with greenary and Apsari Park nearby. The hotel food is quite good but if you want more, just outside the hotel there are many local food vendors as well as Western fast-food outlets.

My room on the 6th floor faces the busy Gaberno Suryo Street and it is noisy even till late at night. If you’re a light sleeper, take the garden facing room.

My review may be biased because the hotel went above and beyond to help us, more in a minute about that. The hotel is in a good location, close to a couple of malls (if that is your thing), and a good location to use as a jump off point for tours. They have a nice lobby to wait for your ride in. The hotel seems to handle a lot of tours and as such has a pretty complete menu to choose from. The restaurant is open early to late, has an expresso machine (!!!!) and seems to always be fully staffed. There are lots of plugs around the dinning room if you want to just go down and have a coffee and work. The room was clean, the shower had great water pressure and anything we needed they were very responsive to. Now, on our check out day, there was a big parade that closed down all the streets in the area and our taxi couldn’t make it to the hotel!!! The staff immediately recognized the situation and had two staff use their personal scooters to ferry us (and our luggage!) out of the area and meet the taxi (who they talked to and coordinated our pickup!). They saved us making our flight. Kudos to that staff.

Nothing.

The hotel was nice and had a small welcome snack ready, though I did reach quite late. The hotel surrounding is really lively, good for youngsters, many street food and stalls around. There are also restaurants if you do not prefer the street food setting. There is a inhouse café/restaurant just below the hotel as well. really nice atmosphere and there is a live band too. Overall cleanliness is good, toilets, beds, room etc., was clean.

It can be slightly noisy because it is a lively area, but I do not think it will affect much. The noise can be hardly heard in the room actually. Can just request for higher floors if you think it may bother you.

Friendly staff and super delicious breakfast with a range of food. Again, the food is so good. The room is good too, small but comfortable for two people. The bed and bathroom are good too. Aircon a bit noisy but the hotel is located close to Tunjungan Plaza and we love it so much. I will comeback again whenever visit Surabaya as the location also close to train station as well. The Cafe/restaurant is so instagramable 🤗

Very noisy until late night, but i can still sleep. Maybe need better sound insulation if the management care.

The hospitality of the staff and the room. The room is small but the big window made a huge difference.

The food is not to my liking. But the design of the cafe was beautiful.

Location was the best offered by this Hotel. Close to one of biggest mall in the city, i.e., Tunjungan Plaza. The room was not really spacious, but it was clean. Aminities were complete. Unfortunately, I did not have the meal, because it was during Islamic fasting month, even though they offered midnite meal at the restaurant.

I had no complaint so far. Room was not really spacious, but still ok. Sometimes, it was noise from the outside, but i did not disturb my rest.

Everything. The room and hotel in general were very well appointed. The staff were exceptional and serenaded my friend at breakfast with a cake to celebrate her birthday. The breakfast buffet was fantastic. Would love to have stayed longer.

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first of all, great value for the price! Its a new hotel, facilities are all new, room is clean and nicely laid out. Breakfast is buffet style and is quite good, with plenty of food selections and a nice environs. Hotel is centrally located, so you can explore central Surabaya by foot. KFC and McDonald's just in front, with Circle K convenience store 3 minutes walk away.

Room is a bit small, so are the beds (I stayed in a twin bed room). The chair reclines at an uncomfortable angle, so if you are planning to sit and work on your computer extensively, be prepared to do so without back support. Need to call front desk to ask for hair dryer.

Please please book this hotel. Highly recommended. The room was so nice and very clean. The staffs are very very accommodating. Love the breakfast & the best part is at night they got live band singing indonesian songs at the hotel’s restaurant. Love love love ❤️

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Loved this place! Very comfortable room, nice shower. Everyone is very helpful. The breakfast has lots of options. And the food in general is delicious! We had dinner there every day and really enjoyed it! They even have a gym for an easy work out.

It was a little bit difficult the communication in English, but we still managed it.