ARTOTEL Suites Bianti Yogyakarta, CHSE Certified

Amazing service from the staff. We initially got a smoking room, but as we got into the room, the leftover cigarette smell from previous guest is really strong that we had to ask to change room the next day. The staff is really supportive and immediately provided us with a new room and offered to move our belongings to the new room while we were going around in the city. Other than that the room and hotel amenities as well as the food are also great.

Location was a bit far from the place where we’re hanging out, but other than that - Nothing

All staff were very kind, helpful and efficient; the room was very well appointed and the bed was very comfortable. Breakfast buffet offered a wide range of dining options.

A filtered water fountain, located near the elevators on each floor, would save an enormous amount of plastic bottles that placed in each room every day. Guests would be encouraged to re-fill their own water bottles as required.

Nice lobby design, smell good and bright. The room was big and clean, enough lighting from the window by day. But the lights were dim, not to comfortable to work. Bathroom was big enough, toilletries were more than standards. Food was not too impressive. Some glitch on the wifi internet connection. Location is good, many street food stall around. Overall it was a good stay

minor glitch on the internet connection

The breakfast was amazing, the shower was nice, i liked how quiet the place was. There was no music in the elevator or blasting at the beer garden which was wonderful. The beer garden was also very nice. The bed was comfy. The lighting in the room was nice. Very relaxing hotel.

I don't like the coffee option in the room. It was flat white which has sugar in it. I would have preferred just a black coffee option.

The luxury and comfort of the rooms, good air-conditioning and the attentiveness and promptness of staff

I guess the location as I prefer somewhere Thts connected or nearby to malls and lots of restaurants and cafes within the neighborhood

Room was spacious and clean, the restaurant including outdoor area was so comfy and pretty. Food was great and I enjoyed it with live music which was perfect. The people from front desk to bartender were fantastic. Love everything about this hotel :)

Nothing

Room was cozy and nice. Lobby was very welcoming and staff very attentive. Christmas eve dinner was very good. But need to keep the food warm during the buffet. Good that for buffet breakfast and dinner guests are not allowed to touch the food. Only staff can serve guests. That's a good standard.

Fitness and Pool area could be improved. Breakfast choices could be better. Need to be more careful with the glasses and cutelery as we found some pieces dirty.

Very friendly stuff, great breakfast with good local food! Rooms are clean and big enough.

Gymn has treadmill but no Crosstrainer

Bed was really comfy, everything was clean, breakfast was amazing with lots of varieties. small pool but acceptable, and they have great location, near to other places and easy to access.

The bed, carpets and showers

am a foreigner; the location felt a little away from adjacent malls, vibrant cafes and/or restaurants