Comfort Suites Deer Park Pasadena

good value - rooms were clean

breakfast was not great.

Shower head useless, shower curtain useless.

Clean, comfy, updated.

Cleanness

It was a little dated and needed some work

Breakfast was amazing. Had a wide variety, (eggs, waffles, sausage, bread, milk, etc.) definitely one of the best out there. The "gym" there only had 3 or 4 machines but they were good machines. My room was clean, roomy, and spacious. Very comfy and discrete area. Nobody was loud and there was no trouble. Excellent customer service. Front desk is super friendly. Modern and clean style. Overall, hotel offered incredible value. I got two queen beds, and a sofa bed that could fit two people. I also got a desk with an office chair (peeling)a dresser with three cabinets, and one nightstand.

Highly rated on booking.com compared to others. Only reason I went with this one. Really wish reviews mentioned the following: the pool was really small, 5 ft was the deepest. The hot tub was under construction when I went there. When I was there, the wifi did not work at all. Luckily, the location had some 5g mobile data. I used a hotspot and it was a good work around. The worst thing about the stay was the entrance. I scratched the lower side of my car pretty badly because the entrance/driveway was way too steep. The front entrance does not scratch your car, the two side entrances/exits are too steep and WILL scratch your car. Hotel was a bit humid but my hallway and room were fine. The bathroom looked nice. But the shower head was clean but old and NOT handheld. My bathtub had some rust which was unpleasant to look out but was fine. The technology in the room was dated. Old vanity mirror with no lighting, old 720p flatscreen tv, low end coffee maker, and small cheap microwave. Lastly the building on the outside is somewhat dirty, should be cleaned.

Good Simple Clean

Shower head was old and plugged No water hardly would come out

Clean but old and out dated

Staff kept parking in the handicap spots

cold and runny powdered eggs.

access doors not working with key tv could only get religuos and kids channels. not even a news channel beds old and very uncomfortable bath tub old and stained

Location and price

Fire alarms did not go off and my family was not evacuated when a fire was started in the room below theirs

The rooms were comfortable, location good, the hotel overall was nice with a couple of exceptions that should be taken care of. The breakfast was nicely done

1, The a/c unit had a lot of dirt and mold on the coils, allergy breeding. 2. The elevator on the third floor the button is broken with just this wire hanging out that you touch to call the elevator. that looks to be hazzard. How hard it that to fix?? 3. Vending area was virtually empty, very few items to pick from.