I liked the location of this hotel. It is near the beach and they have a nice promenade. The staff is helpful and ready to accommodate your requests. To add, we (3 friends) had a pleasant experience with the La Cambusa Ristorante. We were very pleased with the special Pizza we ordered (spicy Calabreze) and told the Chef, Luca. He asked what we would like to eat. I said, I loved the Spaghetti Nero in Venice. He said it is not in their menu but he will make it for us. And truly, the next day we had our Spaghetti Nero di Seppia! What customer service ! Arenzano is a small town with friendly, nice, helpful people. We came to visit the Santuario Gesu Bambino. We will come again :-)

We are positive people. We look for the good things.

Returning from Zurich to Lisbon by car taking time to visit new places. Ena Hotel is located facing the sea that lays just acoss the road. Dispite its age the hotel is very well mantained and clean, with very nice rooms. The breakfast was nice.

It's very difficult to park in the hotel area.

Great place for a brief vacation on the sea. A bit tricky to get from the station, but manageable. The room had superb sea view. Not big, but with everything needed. Aircon worked nicely. Lots of restaurants around.

I wish toiletries had been renewed regularly (had stopped 3 days before we left).

Everything was very good and there were a few aspects of the visit that were particularly good. This visit was during the low season and to maintain the standards can, sometimes, be more difficult than when it is the high season. Well done.

Nothing of note

Good location near Genoa and motorway. Late night check in which was essential as our ferry from Sicily to Genoa docked at 10 pm. Friendly staff.

our room was on the top floor so the ceiling was very low in the shower.

top location, nice room, polite service, large terrace with sea view and with external table, Average breakfast. quick check in / check out. Good value for money.

breakfast could be better.

Location is good. Beach are in front. there are many restaurant and bar around the hotel. Staff is very nice and helpful. They help us to find the proper space to park our car.

Nothing

Very nice staff en beautiful staying. Our car was broken and the staff helpt us very well. The receptioniste did many calls tot garages en helpt us that the car was fixt and we could drive back tot the Netherlands. Thanks you very must. Very warm welcome😄

Good location, friendly staff, clean and comfortable room. There are a few free parking spaces in the hotel's courtyard which was very useful as parking on nearby streets is impossible. There is a public car park not far from the hotel.

We had dinner in the hotel restaurant but the food was mediocre..

Friendly star and beautiful hotel. Very clean room and big enough. We had the view of the park but you can get a sea view. Breakfast is good and the coffee was great. Good WiFi too! I highly recommend this hotel. We loved it!

I wish there was a kettle in the room And maybe better pillows as the ones we had were a bit flat.