Amazing service! Everyone was soo lovely and went above and beyond to sort transfers to and from the hotel! Breakfast was very bland but restaurant for lunch / dinner was very nice. Able to make amendments for vegetarian and attentive service.

Hot tub not in use for whole stay! Asked for double room but recieved two single beds pushed together which kept coming apart during the night - was annoying as kept falling in between. Bland breakfast

The owner Marco was a true gentleman. Willing to help in so many ways to make my stay both memorable and comfortable. Room was very clean. Shower and bathroom were very nice. Room was quiet. Restaurant for breakfast and dinner was extremely well done!

A car is probably more ideal than walking from this location.

lovely little quiet ish hotel in the mountains. was visiting for a wedding nearby but stayed a week. really nice staff, couldn’t do enough for us even with a bit of a language barrier as some don’t speak English. would recommend.

our aircon in the room broke but they tried their best to fix and got an engineer out as quick as they could. couldn’t be helped.

The breakfast was good. The location is wonderful, great view of the of the countryside, you do however need transportation to get around. The staff was friendly and very helpful always making sure everything was to our satisfaction.

Great hotel in the Serchio Valley, lovely lounge area with log fire. Nice big rooms with views to the surrounding forest. Reliable and attentive service. Great base for visiting Garfagnana, Barga and Lucca.

The staff was really friendly and the room was very clean and spacious. We loved the food at the Restaurant, excellent! The breakfast was Continental and we had also fresh scrambled eggs. Thanks for everything

Nothing

Location, the smell of pine Personnel was excellent, nice and friendly Owner was exceptionally nice and courtious We especially liked the window schades, which made the rooms extra dark Rooms were very big

Nothing really, it was a very cozy, spacious and relaxing location If anything maybe we were startled at 6 am by tables being moved in the diner. But after that we continued to sleep like babys It would be very nice if the ancient buildings at the front were also converted into rooms, that would be an ultimate experience!

I loved its focus on the environment. Room was comfortable and the open fire living space was wonderful. Delicious food at the restaurant. Marcello, a member of staff was delightful - friendly and helpful. Perfect.

That I had to leave

The staff were great and unusually considerate even about my late arrival. Morning staff were equally helpful, and the location was great. Sadly I underappreciated how nice an early arrival would have been.

It felt a bit like holiday inn, and the breakfast was only average

Owner and personnel very helpful Rooms were comfy Food was good Location was awesome The hotel dog was also very friendly

Somehow location seemed difficult to find. At night we drove right past it. Somehow Googlemaps showed the address wrong