A recently refurbished property very modern and stylish Very airy and open in the bar and reception area and all the staff were very friendly and seemed genuinely interested in the guests getting a good experience Particularly the lady who served us breakfast! Genuine hospitality

The breakfast was good but a lacked some touches as the jams etc were commercial and plastic containers for the Nutella etc. it’s a four star hotel but I felt this could have been better , a little bit dated. Also ,there is from pictures , a beautiful terrace on the top floor but it was closed probably because the hotel was not very busy. Again a shame as the guests who are there deserve the same level of amenities regardless of the number of guests. If the terrace had been open I’m sure our experience would be much enhanced and reflected in the review

Everything about this hotel was fabulous. The staff were friendly and so accommodating. Even the cleaning staff said hello. The views from the rooftop bar were completely stunning and there is a downstairs bar as well. My room was also beautifully designed. It was a great size with clean, modern finish in warm and muted tones. The bathroom offered a touch of opulence with all its coloured marble. The various lighting options in the room also make this hotel a particularly great option for anyone that suffers migraines easily. I will definitely stay here again and I highly recommend this hotel to anyone staying in the region.

I loved the rooftop bar and where we had breakfast. Food, drinks and view were all amazing! Everyone /staff were so nice and helpful! The town at night was a lot of fun and the food was really good. It was so beautiful with marble everywhere ! Went to see the marble mountain and learned a lot!!

Nothing. There was nothing that we did not like. We liked it all!!!

The hotel is recently redecorated, in a stunning design. The staff attitude is customer oriented, behind any expectations. The location is perfect to reach any point of interest. Room clean and warm, silent and cozy. The breakfast on the top floor is the best way to start the day, with a wonderful view on the Carrara's mountains.

great location for breakfast and choice of offerings, employees were overwhelming satisfying every guest including us. Front desk were there to satisfy all requests ... Parking , personal request , high floor, away from elevator and a view. With anticipation of needs. Congratulations. Personal tours around the marble caves. Bed quality was good with dark close shades for excellent sleep. All services were extremely professional.

Shower can be very slippery and only rain shower with any hand held spray is difficult. Faucet in wash bowl could have a longer neck toward the middle so splash don't get on the back. Luxury hotels should always look at their amenities in the bath room . 1 small soap.(!) ..plus others with brands.

Nice hotel in the city center. Top floor terrace for breakfast, with a spectacular view over the mountains. Helpful personnel. We have received good recommendations for eating downtown.

Fantastic all round. Stunning roof terrace. Amazing breakfast. Everything brand new and immaculate. Staff very nice and friendly. I hope to come back very soon!

I can't complain about anything at all

The staff was extremely kind, the breakfast was wonderful!

Well, a kettle in the room would be nice, with selection of tea and coffee.

The staff was very helpful, friendly, and professional.

Parking was a little bit difficult, but the staff helped.

Size of the room. Nicely designed. Very Friendly and helpful receptionist and staff.

No wifi in the room even after informing the reception a few times it never got resolved. Floor not very clean. Window could not close making the room noisy.