My original booking got cancelled as the host could not accommodate us. This was a replacement found for us by booking.com. I was a bit nervous as the place was further away from the lake and we had to away from the old city to get here. But wow, the friendliest receptionist I could ever imagine. She went out of her way to offer us our own personal bikes to use. We were greeted with a large room with very comfy beds and everything spic and span. The dining room for breakfast was huge and had this old Italian stone vibe. Plus there are a couple of guitars that I could just play/practice on. This place made my day.

I did not like interacting with booking.com customer service. They still don't know how to write emails. There are a couple of comments about this being in a shady neighborhood. It's not really shady, there are a couple of halal meat shops around the corner. If you have a problem with Muslims, that's on you. ^_^

Nice personnel, happy to suggest activities, and a good continental breakfast included. Big room with all you need, 15 Min walk to town.

Little privacy between rooms, we only had one door between our room and the neighbours and could hear every word they spoke. A bit further out, in a little bit of a less affluent area of Como

The informality of the hotel, and the friendliness of the staff. We liked the un-pretentiousness of the operation and its location The balcony seating area The cool dog, once she'd got used to us!

Position of the kettle - unable to plug it in where located by the door Missing shower panel (but not a big deal)

great staff, really friendly and helpful! the receptionist went out of his way to explain things to do and gave great recommendations

although it was only 10 min walk to city walls & another 10 to the lake it was a little far in the heat to walk back from daily activities

The staff went above and beyond to provide a full 5-star concierge experience. They held our bags at checkout, offered to bring them to the train station, and generally spoke with my friend and I with extreme patience and kindness. I highly recommend this hotel to anybody visiting Como on a budget!

The bathroom in the room could have been slightly roomier, and one of the three beds had a damaged frame, otherwise, no complaints.

Very warm welcome. Spacious, clean, comfortable room, with a balcony. Good continental breakfast, including fresh fruit. Friendly helpful staff. Located close to centre and railway station, but outside the tourist area. Good, local restaurants nearby.

Nothing

A very nice place with spacious parking and very friendly owners! We were impressed with their hospitality, they were excellent in accommodating us with the dog and very kind to allow us to leave our car in their parking after the checkout!

The friendliness and very helpful with everything. We ate at the hotel and the food was very good and good value for money.

The weather as we experienced rain all the days, except for the day we arrived.

Staff very friendly and place was very clean. Walk to the town is a straight road abiut 10 minutes. Road also has restaurants and grocery stores just in case. Would absolutely stay again

1. Scenic view 2. Clean rooms with Excellent housekeeping 3. Warm, friendly and always willing to help receptionist with a smile. Additonal points for that. She ensured everything was taken care of 4. Rooftop room with a balcony, lots of light and comfort.

Breakfast could include meats, egg and fruits