Beautiful hotel and very nice staff.

We were informed just a couple of days before our arrival that the pool was closed for reconstruction. When we arrived we noticed that they must have been working on the pool for some time so the original listing should have indicated this. We specifically were looking for accommodations with a pool. Once we were notified we were already in Italy and didn’t want to spend our vacation searching for an alternative.

The castle is really beautiful and worth a walk around. Our bed was comfortable and we had a good night of sleep.

First, it was strange because they set up a table for about 20 people for a private dinner on our floor by our room door. We ended up going out for dinner and coming back late at 11pm and the people left at 11.30pm. however, it was loud and if we had decided to have an early night, it would have been impossible. I raised it with the hotel in the afternoon but it did not seem to alarm them and they did not understand how it could disturb us. There is nothing in the room to make yourself a coffee or tea. The door to our shower was not fixed (no leak, so not a deal-breaker). We got a king bed room and there is nothing other than a bed and a desk. Not even a small armchair. Breakfast was ok but nothing exceptional for the price of the room.

I spent 2 wonderful nights here and had dinner at the l’Écru restaurant both nights too because it was that good! i got to stay in the castle and in the villa as well and it was fabulous! (both rooms were clean except for the toilets 😣 - that left puzzled) Aside from that I had a warm welcome, was treated like a princess, and walking around the property is pure delight! it’s absolutely beautiful 😍 I will stay here again on my next trip!

The fact that in both rooms I stayed at, the toilet wasn’t clean.

The sensitive modernization to the historic nature of the property and the facilities were excellent. The location is superb for exploring the Lake Como area.

We arrived during the shoulder season. It was unseasonably warm and the air conditioning was not available (this was an effect of the gas and energy restrictions in Europe resulting from the Ukraine War and NOT within the hotel’s control). With the windows open at night, it was fine.

The atmasphere of the whole hotel The outdoor pool area a lot of space in the room and enough parking space also a lot of outdoor sitting possibilities The bed is in good quality. The hotel is in a very quiet area with partial lake view of the nearby lake

When we were there, the pool area was occupied by 3 families with kids. The kids were just jumping into the water again and again the whole time, Very noisy which does not match the "wellness" feature of the hotel. So we left after half an hour.

i booked a 2 night stay for my parents and they loved it. The room was smaller than expected but still comfrotable. The room faced one of the beautiful gardens that surround the castle. Breakfast was also very good. Staff is accomodating and the location is huge but still cozy. I believe they caste will soon have a spa which i'd say it will be a great add on to fully enjoy the stay

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Nice big room, comfortable mattress, new towels every day, stunning surroundings, stunning garden, friendly and helpful staff, EV charging, dogs accepted, I also liked the breakfast.

a bit noisy from the street nearby, Blindings were broken.

Beautiful! Great pool area clean and karge enough with great lounge areas and awesome waiters at the bar. Food is amazing if a tad expensive, wine even better but I think all in all it was pretty much perfect price considering. Staff were lovely super attentive and fun. Immaculate place easy to find and perfectly located a short drive to Como or other areas. Lots of parking.

Food was pricey.

This is a rare case when you absolutely want to come back! The hotel is so charming and beautiful, the location and scenery are exceptional. I loved how welcoming and friendly the staff was. It was a last-minute booking and turned out to be such a wonderful experience.

The staff was extraordinarily helpful and even helped us arrange better transportation when. moving on to our next destination. The dinner was delicious, the property beautiful, and the breakfast spread impressive.

I wish the room could have been a bit cooler the thermostate was not very effective.