Grand Hotel Michelacci

I LIKED THE FACT THAT I WAS NOT CHARGED A SINGLE SUPPLEMENT (UNLIKE THE SURROUNDING HOTELS)! RESTAURANT WAS SPOTLESS AND BEAUTIFULLY LAYED OUT, STAFF VERY POLITE AND ATTENTIVE. EVENING MEAL WAS LOVELY.

ON ARRIVAL, I WOULD HAVE APPRECIATED AN OFFER OF LIGHT REFRESHMENT AFTER MY JOURNEY. MY JOURNEY FROM THE RAILWAY STATION TO THE HOTEL WAS LESS THAN 2 MILES, THE FARE (ONE WAY) WAS 15 EUROS. ( £12. 86)!

The breakfast service was good. The location of the hotel is right on the beach. Staff was friendly. The price was excellent.

The room was very small and it was very stuffy when I arrived. I tried to cool down the room, but the system only has heat. To cool the room, you have to leave the windows open. I was worried about mosquitoes getting in, but I also wanted to sleep so I took my chances and got lucky regarding mosquitoes. The internet was incredibly poor. It had a very weak signal that made opening anything a test of patience. While waiting, it would often just disconnect. The small room also had some crumbling plaster by the heating unit.

The location of the hotel next to the beach was good, and the check in/check out process was simple and straightforward. Room was clean and - if a little limited on facilities. In terms of vale for money - it was quite good for an out of season long weekend getaway, provided the expectation is in line with the rates.

The breakfast was limited and inconsistent - one morning a cooked option was offered, the next it wasn't. Our stay coincided with a large party of school children using the hotel - little or no attempt was made to control the noise or the disruption to common areas (entrance/exit, lift, reception etc) as large groups congregated and made it nearly impossible to pass or use facilities. The wi-fi, although free to use, was virtually useless (although this may have been due to the large group all using the facility), and for a large hotel - the bar was small, poorly stocked and infrequently manned. However - we were visiting in early May before peak season starts so this may have been reflected in staffing and facilities.

location

Wi-Fi does not work, hotel is worn out, breakfast poor

Very unfriendly and rude staff at the reception, discusting shower in the room with mildew, room floor was not clean. The bathroom smelled like a sewer, which perfumed the whole room with a horrible smell. Parking space to be paid extra at 10 euro a day, it was a five minute drive from the hotel, to be done by hotel shuttle, which was only available on fixed hours in the morning and evening, till 19.00h, bad luck if you wanted to go out by car in the evening. This in combination with very unflexible staff at the reception was not a winner. Certainly not worthy a Four star hotel, 2 stars at the max.

Rude and impolite stuff, dirty and poorly designed rooms, poor quality breakfast, dorg barking noises next door. nothing was ok with this hotel.

This hotel need to change