A minute's walk from the station and central to that part of town. We chose it as we wanted to go to Cinque Terre. An excellent base to explore Genoa even though a bit far from the port. Most of the staff were very friendly and helpful especially with restaurant recommendations.

There was one staff member who questioned my husband as he was looking for the bathroom after a very long day at the Cinque Terre. He was mistaken for someone who had just entered the lobby off the street, but instead of asking if he was a guest at the hotel he was told to go and use the station toilets. The man was very rude and my husband is not one to complain at all, the fact that he mentioned it to me later was significant. On another matter, there were no hooks in our bathroom to hang the towels, we draped them over the door and chair.

Location - opposite the railway station, just across the street. Big and comfortable bed, a tea/coffee set including an electric kettle, a fridge with a few bottles of water, two soft drinks per person and little snacks like crackers included in the price and supplied every day, quiet nights. I slept very well. Very nice and kind receptionists, especially the gentleman working in the evenings ☺️

The bathroom - it was very small, with no window or any ventilation whatsoever. The shower cabin was also very small and had only an overhead rainshower but not handheld one. Not all sockets worked. When cleaning the room, the cleaning staff threw away some things l still needed 🥺

We were immediately impressed with the location of the hotel just across the street from the Genova Brignole train station. We were walking distance from multiple amazing restaurants and an open market you can get anything you ever needed. The hotel itself is beautiful and clean. Traditional Italian design with all the modern expectations. The coffee shop downstairs had a lot of choices for a morning drink and breakfast. It was difficult to choose. Everything was amazing though. There is a laundry mat we used. It was about half mile plus from the hotel. May have felt so far because we walked in the rain there. consumer warning: don't buy an umbrella at the first store you see with umbrella's. Everyone sells them. Go down the shopping alley you will find one for 5 euros.

Nothing. Wish we could have stayed longed to explore more of Genova.

The staff was excellent. The interior of the building has exceptional Italian beauty. The hotel is literally across the street from the main train station. There is a pedestrian zone right outside the hotel with several shops.

The breakfast was overpriced. Scrambled eggs and bacon? Staff didn't wait for us to answer what we wanted. The seating area was so cold, my small pile of scrambled eggs was cold before I finished them.

Good location, within walking distance of the city centre. Very friendly staff. Clean. A very simple breakfast. Garage in the hotel but is very tight. The room is small but enough for one night.

In the reservation it was written that there is no advance payment. When we left, when we paid the bill, we were told that 171 euros were blocked on the card for the reservation and that it would be unblocked because now everything has been paid. After 3 interventions through the Booking.com website, the money was unblocked 3 weeks later, which caused certain problems because we were on the road and expected to have the money at our disposal.

The location was good, close to the public transport links. They kept the mini fridge stocked with water and snacks, which was nice. Staff were helpful if you needed anything

The facilities weren't brilliant, the socket only worked if you kept the lights on so difficult to keep things charged up at night Tv, quiet and remote, was a nightmare for not working Soundproofing needs working on. You could hear the shower and bath when used by the next room

the location of the hotel was fantastic, close to Brignole station and walking distance from a lot of major attractions and great restaurants. the staff were very accommodating with early check in and late check out. the place was clean and safe, the shower was also really good. the breakfast was okay, but there are also other nice bakeries and cafes nearby for breakfast.

The hotel was extremely comfortable, very clean, friendly, located in the great location, and not least very charming.  extremely comfortable beds. We had a family room for four, and that was one of the best rooms for a family. 

Very limited parking spots. We ended up parking across the street in the parking garage and paid an expensive price upon our departure. This we did not expect as we were told that the hotel had a private parking. We were told after that all the parking spots were booked and we had to park elsewhere. 

The hotel is in a very good central location, which you reach easily by foot or by train (Brignole station is across the road). The staff is so lovely - professional, accommodating and friendly! The hotel (and room) is very clean.

I would like to suggest that the rooms are fitted with functioning hairdryers. I had to ask for one as the one fitted in the bathroom turns off after approx. 30-60 seconds. It was not a problem to get another one, but if the room had one from the start it would help greatly.

The hotel was very clean, and the staff were very friendly and helpful, on check in I had had an issue with my pre payment and they were absolutely understanding about it. The location is perfect it’s literally across the road from one of the main train stations (Genova brignole) and a bus depot so no lengthy walks to a transport link. The main bit of Genova is less than 5 minutes walk and the area seemed safe. If I was visiting Genoa again I would stay here again :)

There was no issues with my stay