Wonderful position in Grado, staff kind and professional, especially Igor who works in the garage. Wonderful view from the swimming pool area. Generally, Grado as a small maritime town is very beautiful and was a discovery for us.

Water in the swimming pool was very cold. Very crowded at the swimming pool. Our room, 601a, was quite small for a 4 star hotel ( at the same time, the terrace was huge, much much bigger than in most hotels of similar rank)

They offer indoor parking for 15€/day even with charging station for 20 € extra, but very slow, only 3 kWh so it took me 31 hours to charge my car fully. We took see view room which was amazing, even one night there was a concert on the promenade so we can enjoy it from the terrace. For 50€/day we also rented a tent on the beach from the reception. We took half board and it was very nice experience in the sky restaurant with very good food selection.

The roof pool was rather small and not so modern. We missed first day dinner as nobody told us that we have to choose our menu till 12:00 and we arrived late as checking is anyway from 14:00. They have some fancy shower, with a lot's of buttons for massage, but it's very small. I have only 85kg, but I was barely able to fit there.

One of the best locations in town, 2 minutes to the beach. Sea views directly from balcony. Friendly and helpful staff! Clean rooms. Parking lot (note it is subject of extra charges 15€ and you must book it in advance). Roof top swimming pool (5*) with bar (5*). Depth 1m, so kids can swim and play (for 1-2hours after the whole day on the beach it's ok). Rooftop pool was why we booked this hotel and if the pool wasnt there, the room rates would be absolutely outraged. Very good breakfast with view to one of the squares.

Equipment of the room was from early 2000's (even when clean and maintained). The second bed in the familly suit was barely for kids (you can get much better foldable couch nowadays). To make long story short, the room rates does not match the quality of hotel. Location+rooftop pool with views is fine, but not worth 275€/night, when you can get comparable accomodation nearby for 150€/night(with pool inside).

The Hotel itself is gorgeous; everything is clean and well kept. We arrived and had an issue with our A/C we notifed the staff and were relocated for the night and upgraded the very next day. Everyone was professional and were thoroughly cross trained in ensuring each guest felt well taken care of. The breakfast was plentiful and fresh each morning, Their recommendations for sightseeing were spot on as were their accomodations for the night we arrived back from Venice after the kitchen was closed. I cannot express our appreciation for Madlen and Carmine enough; they were wonderful. Marco, the manager of the hotel was warm, friendly and definitely excels at providing both a well trained staff and top notch hotel. We not only recommend this hotel but we will be returning on our next trip to Italy!!

Nothing, everything was wonderful

parking garage, staff, location

TV - many programs did not work

Centrally located, close to all sites to visit. In a pedestrian area, but two floors of parking made it easy to park our car. We were in off-season (Nov) - the first room we got was poorly cleaned, but they exchanged it. The furnitures a bit outdated, but comfortable. Breakfast was delicious and wide selection.

All was fine.

A wonderful hotel in a wonderful Italian city. The staff is friendly and helpful, the sea view from our balcony was astonishing. They have a nice and secure garage on 1st floor, you do not have to leave your car on the street. And of course, Italian cuisine everywhere :-)

Location. Bed very comfortable. Nice view form top. Staff. Price. Big terrace and partial see view

Cheap room can be small. Swimming pool is not really inviting you to swimm. Cappuccino is from automatic machine.

Rooftop bar and restaurant sold this to me, very good but very busy so lucky to get a sunbed, but go around 4.30 as sun beds available. Food in restaurant was good along with the service, breakfast okay. Grado itself was lovely, very chilled out place.

Lack of space around the pool.

We were with the family. Great location, fantastic room with a stunning view. Everything was clean, the staff was very kind and the breakfast was great. I can recommend!