The room was super! The team was amazing trying to give you the best feeling. Feels very cozy and family like. The restaurant for dinner is one of the best you could find. Super gourmet .

Breakfast could be a bit more suitable for all the rest of the environment. I would have expected to get omelette and fried eggs for breakfast and not with an additional cost.. villa neri is super high class and this should be included in the service

We loved the location. Villa Neri does deserve to be called: Sanctuary of Silence. It is so beautiful, peaceful and quiet (usually, you only hear singing birds), surrounded by gorgeous and well kept gardens. What's more, you can enjoy amazing views because the resort is located on the side of Etna.  Villa Neri is very clean, tastefully decorated, and the staff is exceptionally kind.  It's just a perfect idyllic and romantic place. It's also a very good spot if you into hiking or sightseeing (Taormina nearby) We spent 9 nights in Villa Neri celebrating our 20th wedding anniversary, and enjoyed it a lot.

nothing

The hotel is situated in Etna National Park and from the hotel room we had a large terrasse with a view to Etna and at night to the stars. The hotel is very luxurious and tastefull decorated with beautifull rooms and areas, and the Nevi restaurant is superior with an exceptionel hospitality and service. The outdoor garden areas is very well kept with old olive trees, blooming bushes and roses surrounding the pool area. Excellent service with a staff willing to walk an extra mile for their guests.

Limited by the wild nature with wild dogs and very narrow road conditions, it would have been nice with an indoor gym/fitness area.

The hotel was peaceful and relaxing. The staff were excellent.

The only way from the car to the reception was via an outside staircase. I use a walking stick and stairs are not easy for me.It was possible to walk up a slope on the lawn but that would not be pleasant in bad weather. A tarmac or similar pathway would definitely help. Wheelchair access would be difficult.

Decor and furnishings were amazing. Very attentive service. Beautiful winery landscape.

The restaurant has a very sophisticated menu. This is great for a night, maybe two. However, it would be nice if they offered a more typical Italian menu as well. I know it’s difficult because they want to keep their Michelin rating. Breakfast is great, by the way. Say hello to Salvatore for us!

Breakfast was amazing, spoiled for choice. The room was super comfortable and quiet with maids asking for our needs morning and in the evening.

Internet was a bit weak especially in the evening. For the Spa facilities, one needs to book a slot beforehand but one a particular day it was too crowded for our liking. However the massage service was excellent

Villa Neri was a fantastic hotel and destination. We spent 3 nights for our honeymoon and couldn't fault anything. It is a peaceful and immaculate location with views of Mt Etna. The hotel itself is spotless and the room we had was spacious and very comfortable. The pool area is stunning and the spa very relaxing. The staff are so friendly and helpful, they sorted our last minute car hire and arranged wine tasting (should definitely try!) with no issues and were always excellent with advice. The breakfast is superb, something for everyone and all excellent quality. It was our treat to stay there and would thoroughly recommend.

beautiful and wonderfully clean. Marvellous tasting menu from an outstanding chef of Michelin star standard and delightful waiting staff throughout - also at breakfast

reception - first of all access from a car park area with no signage and then up difficult stairs into a garden but no obvious way into hotel. Receptionists were cold and frosty and seemed somewhat condescending, both on arrival and on departure which was a sadness

The hotel interior design, pool and grounds were stunning. Amazing spa that you can book to have all for yourself. Breakfast selection was good. Our 'standard' room was massive with a big bathroom. Lunch food options were tasty if a little expensive. Overall a great place for a tranquil getaway.

Service was a mixed bag and we didn't have the warmest of experiences with reception. The waterfall shower was unfortunately broken and couldnt be fixed during our stay.

Peaceful and relaxing milieu, great location off the beaten path. Good breakfast Buffett. Staff were very accommodating, pleasant and professional.

Restaurant dinner options were limited to fine dining. It would be nice to have a casual dining experience too.