first of all I would like to thank George and his team they r just incredible in customer service . I initially booked through booking.COM and booked a suite , but when we reached the hotel and saw the suite we didn’t like it as we had a 3 year old with us. we immediately changed the room and gave us a better one with an incredible view. Their breakfast is mind blowing specially the home made bakery items and everything is served fresh , the location is superb rooms are spacious. Thanks to George and his team for making our stay so memorable .

All superb

The breakfast buffet was excellent and the room was pleasing, we had some issues with the heating in our room and Giorgio was very understanding and transferred us to a different room which solved the problem. We really liked the location as it's on the outskirts of the nearby town, far from noise.

The water temperature of the indoor pool is around 25 degrees Celsius which wasn't warm enough for us during the cold weather.

The Hotel: spa - amazing. food - solid. rooms - amazing. facilities - great. very clean. very modern. very well designed. walking distance from restaurants, supermarket etc. shuttle to the lift and back.

nothing. perfect hotel.

We loved everything The location was great, the rooms were big and very comfortable The service was awesome The place has a good and rich breakfast The owner and his family were very kind and service oriented Thank you Giorgio for a pleasant stay. We will come back

Nothing

Very nice hotel and very welcoming. Giorgio and the others did everything to make us feel comfortable! Stayed for 4 nights. Kids loved the spa and bike tours.

Room was small, no balcony and facing the parking lot. We were told it was the last room in the hotel.

A great place The room was big , the view is magnificent, the hosts were very polite and helpful and gave us vouchers with discounts to various places around the hotel. The breakfast was great Unfortunately, it was pretty hot during the day and there was no air conditioning in the room, but in the evening when it got colder it was o.k.

The lack of air conditioning

The rooms were amazing with a perfect view, lot of space, comfortable and with easy access to all hotel's facilities. The staff was and very welcoming.

The fact that ypu will get charged if you won't return the spa flip-flops and room key card.

1. The studs was very helpful and nice! 2. The location 3. The breakfast 4. The room with the Mountain View. 5. Great combination of all.

Nothing. Everything was perfect.

The staff was amazing! helpful and nice and willing to please.

the spa was wonderfull' excelent brekfast the staff and georgio the manager are great