My room was super comfortable. Mini-fridge & safe are always welcome. The wood paneling may have been a type of evergreen that emits aromatic oils, or they did some kind of treatment. Very refreshing. I had a nice big window looking down on the street. Breakfast is good and substantial. Make sure you get eggs with it. I preferred the fried to the scrambled only because the scrambled egg portion was so huge. The front desk staff was very helpful with decision-making in terms of hiking destinations and local attractions. When you stay at this hotel you have access to a discount on many things including Terme Merano, Meran2000 and Trauttmansdorff Gardens. These are must see places. I went to the spa twice it was so good. Get a 3-hour pass with sauna or a day pass at least once. The sauna area is incredible but so is the common area. Hotel restaurant and cafe are excellent and you can sit out on the street and watch the world go by. Excellent cocktails with generous pours. Have a gin tonic. Overall this is an exceptional place and I think you will have a wonderful time staying here. They did a special multi-course gala dinner for Ferragosto. One of the finest meals I've ever had in my life if not the finest. Very reasonably priced considering what you got for your money.

This is a tricky statement for me but I feel it has relevance. My Italian is not good and my German is worse. I felt at times some of the staff regarded me differently because of the language barrier. Maybe I just imagined it.

This hotel in the centre of Merano is the place to be. A very reasonable price it is the complete staff, from the concierge to the ber keeper, the waitresses and the maids to the head-of. All greet with friendlyness and helpfullness. // The breakfast is exceptionally vast, fresh fruits included. // The rooms are spotless and I like the rennovated style, everything looks in good conditions and the bathrooms are clean - as one would expect. (only thing missing to me is USB port somewhere in the room). Showers are super and WiFi efficient // the hotel has a grand hotel feel to it architectonally and in front is bistro area right at the edge of the pedestrian area. // vis a vis is Gelateria Costantin and round the corner 58 chocolates as well as Forno, both exceptual maker/crafter. (by the way, therse we found in the book Makers Bible Südtirol > www.makersbible.com

This hotel in the centre of Merano is the place to be. Rooms at a very reasonable/comparable price. It is the complete staff, from the concierge to the bar keeper, the waitresses and the maids to the 'head-of'. All greet with friendlyness and helpfullness. // The breakfast is exceptionally vast, fresh fruits included. // The rooms are spotless and I like the rennovated style, everything looks in good conditions and the bathrooms are super clean - as one would expect. (only thing missing to me is USB port somewhere in the room). Showers are super and WiFi efficient // the hotel has a bit of a Grand Hotel feel to it architectonally and in front is bistro area right at the edge of the pedestrian area. // vis a vis is Gelateria Costantin and round the corner 58 chocolates as well as Forno, both exceptual maker/crafter. (by the way, therse we found in the book Makers Bible Südtirol > www.makersbible.com

There was nothing to complain about!

- location (vicinity to the therme, restaurants, shops) - friendliness and kindness of reception staff - arrangements for parking and for therme - breakfast - free upgrade :-)

minor niggles: - was not offered any cooked breakfast items (although plenty of cold items on buffet) - room decor is dated although some people will surely like it. All was in very good state except chair that broke as soon as I sat on it. - bed super comfortable but squeaky - low water pressure in shower and poor hairdryer.

The dinner was really delicious and the staff was very helpful and warm. We felt very much welcome and taken care of in a authentic way. The house itself has a "classic" style, but the personnel gives it a modern, open touch. We had quite some laughter together. The locaiton is central, but not loud.

The room size was on the lower end and the bathroom interiour could be renewed. But cleanliness was no issue.

Great location, parking, clean room , big bathroom Hotel with super friendly staff, both check-in and check-out were professionally handled and easy. The cafe/bar downstairs has amazing.

I would say that the price of the room was a bit too high for its size and interior design style.

Well situated on the edge of the pedestrian area. Room had everything including a balcony and was quiet and comfortable. Hotel nicely decorated and very helpful staff. Nice restaurant and outside cafe. secure parking

nothing

Central location in the pedestrian zone. Comfortable room. Excellent breakfast.

Inconvenient parking. No shades on the window, only sheer curtains so it was bright from the street lights at night.

Location was excellent, once there we had no need to drive anywhere. The breakfast was very good. The room was adequate in size for our needs and very comfortable.

very clean, center of the city, kind staff, very nice breakfast

nothing to complain. would stay here again.