The room was clean. It was close to the sea. They had elevator which made carrying the luggage very easy. There was parking available. One minute away from the sea.

They have activities for children and it’s very loud until late in the night. The sink was clogged. There is no fridge in the room.

Everything about the hotel is magic. It is one of the best family hotels we have ever stayed at. There is so much for children to do, the staff are fantastic, the food is amazing. It’s really the best holiday experience for families.

Nothing

Location perfect! Breakfast was great, not short of anything. Everything delicious. Had such variety. Entertainment for families was wonderful.

No complaints. Happy with service and everything.

We stay here when travelling between the UK and Turkey, its not too far from the ferry port. The hotel is clean, comfortable and warm. Staff are great. When the restaurant is open, it isn't open during the winter months, the food is great.

There's nothing we don't like here.

We always stay here on our way to Greece, the staff are brilliant, very helpful. Rooms are spacious, exceptionally clean and comfortable. Highly recommend this hotel.

Everything is excellent

It was friendly. The entertainment was super. Family oriented place.

this is a hotel for families with small children. they are great but might be a bit confusing for adults without children

wonderful place, very clean, very close the beach. great beachside cabana area.

The staff were hugely welcoming and very friendly.

unfortunately the two rooms we requested to be together were in two different blocks - as the hotel was full. the hotel itself is a bit tired, but that didn’t take anything away from our stay. it is a fantastic hotel for families with small children, it’s got absolutely everything for small children - and very loud!

Welcoming

Very very loud entertainment too late at night and just below our room with young children trying to sleep

Localization was ok. Staff in reception was nice, when they were present.

My stay was in January. Unfortunetly there was very cold in the hotel. The corridor where my room (241) was, was very cold - no heating. In my room there was a mould in the bathroom, old dust (2cm) on the ceiling fan, there was leakage from shower, electrical heating in the bathroom falling from the wall and heated only for some time - it was cold in the night. But that would be nothing compared of the air condition in my room. The room was cold, despite I programmed aircoindition for 24oC it was max 20-21 oC in my room. At 5 o'clock in the morning aircondition started to do a VERY loud sound! I asked in the morning the reception to fix it. Next night it suddenly went OFF, (reception was closed in the night) and when is start working again with a very loud sound - I coudln't sleep, I had to settle lawest temperature - than the sound was the lightest. I am very disapointed that hotel didn't do anything with this problem, especcialy that we had one spare room booked, because one person couldn't come, and hotel didn't propose me that room. They didn't propose anything for this inconveniences.