Location was beautiful on the beach, our room was upgraded to the gorgeous palazzo, the room was spacious, comfortable and clean. The food in the two restaurants was top class. J loved having aperitif’s on the balcony of the Palazzo

The staff was on the whole excellent, especially the waiters but we weren’t impressed with how the reception manager treated us when our washing came back missing my very expensive shirt. She just said that the laundry didn’t get it!! Even though of course I put it in the laundry bag and never received it back.

The location was phenomenal. Breathtaking views everywhere. The rooms were large and clean. The pool and the private beach were amazing. Somehow the food was even more spectacular. I cannot say enough good things about every meal we had. I would recommend this site to anyone. The price is worth it and the travel to get there is worth it. They helped us set up taxis both on the island and once we were back in main Italy. We did a facial and massage while here as well and again cannot say enough good things. I have to come back.

Beautiful Villa, we were upgraded which was fabulous, amazing beach views from our penthouse suite. Great for on site, breakfast was included great to fill up on for the day. Lots of cocktails and food options at the beach bar, villa bar and hotel restaurant. It was Just the start of the season so not everything open yet.

It's about a 15 minute taxi ride to the town of Portoferraio, if you don't have a car you'll need to hire a bike or get a taxi. One way taxi approx 30 euro. If you have no budget then I'd definitely recommend it. 👌

Great experience. Very nice location and property, delicious food, quiet and relaxing. All staff is visibly dedicated to (and succeeds in) providing an excellent service - friendly, in good spirit, professional. Special shout-out to the sommelier who really knows his wines!

I wish the property had a sandy beach instead of (mostly) pebbles. Also, the sun beds on the beach are so so for reading (back rest is a tad too short to support head/neck and cannot be brought above like a 45 degree angle; the deckchairs around the pool are much better). E-bike rentals are not very sophisticated models. Perhaps replace them with some decent e-mountain bikes or partner up with a commercial bike rental?

Place is incredibly beautiful , love that is on the sea , very nice spaces with unreal landscapes , and delightful food and drinks . Love the terrace on the rooms , the staff is very polite and smiling.

Prices were high for drinks (but is understandable since is a 5 star ) but than I expected a perfect swimming pool that wasn’t clean as supposed to and the gym had basically nothing that works .

Although quite some distance from the main town, the location right on the beach is lovely. Very pleasant staff, especially worth a mention is the man who showed where to park and helped with luggage etc. The hotel's grounds are beautifully maintained and a delight to stroll around and find a relaxing spot, especially at sunset.

The hotel's relatively isolated location means that the only viable dining option is to eat dinner in the hotel. This meant we missed opportunities to try other cafes and restaurants in the evening. Although there were plenty of staff in the restaurant in the evening, they are not well-coordinated and despite appearing busy, in actual fact were quite inefficient in attending to diners' needs or requests. Training perhaps inadequate for young, inexperienced staff.

great location and nice beach accessible walking from the hotel. VERY helpful staff at reception and cleaning.

gym and tennis VERY old and not 5 star standard, they should consider revamping it (new tennis rackets, net, balls and broken gym machine & ventilator). restaurant a little disorganized despite good intentions

We stayed in one of the cottages and the view was fantastic! We loved having an independent entrance and a small balcony. The buffet breakfast was great and, at any time, didn’t feel overcrowded. You can order coffees and hot items (eggs, pancakes etc.) a la carte and they will be brought to your table. The location of the hotel is perfect to visit the island. The swimming pool restaurant has fantastic food and an amazing view. There is live music in the evening while you can enjoy a cocktail and the sunset! Definitely recommended!

The furniture of the cottages could be modernised a bit.

Everything was superb. In particular the service, at the highest level possible for everything. We got an upgrade when we arrived. The room was very cozy, I felt home. the lunches and the dinners were delicious and they were flexible, I needed the meals for my little baby at different times compared to the normal restaurant opening hours but they prepared everything we wanted at the right time. The bar at the villa is just wonderful, the beach is private and the guests were all nice and smiling. I could really rest and enjoy my holiday as much as I could.

Nothing to say here.

The views were fabulous. The restaurant was lovely as was the American bar The staff were all very friendly.

The closure of the pool area each weekend for events Also, the pool could have been cleaner, there was green mossy around the sides. .. although the toilets were kept lovely And the gym weights were quite a poor selection.