Located in the most beautiful location with stunning views. Fabulous beach and pool complex. Most of all, we were highly impressed the hospitality of ALL the staff. In addition, we had half board and the food quality at dinner was excellent. The hotel is super clean and they are always mopping and cleaning the public areas. Our rooms were always immaculate and towels were frequently replaced without asking as was bed-linen. We would recommend a balcony with sea-view which we had and it was gorgeous

The wi-fi was weak at the limits of the property. There was no water cooler or anti-bac sprays in the gym and perhaps an extra machine or two would have been beneficial. Also no air-con in the gym which was uncomfortable. Not desperately important but it would have been good to have some tea/coffee making facilities in the room or around the hotel. The air-con was quite weak in our two rooms and we were there at the beginning of June.

Outstanding location - beautiful pools; lovely sandy beach with amazingly shallow, clear blue water. View of the sunset from the room balcony was breathtaking !!

Shuttle service to town should stop later than 7.00pm (maybe 9.00/9.30) No complimentary tea/coffe in room.

This hotel has a real Italian flair (half board dinner: Appetizers, first course, second course and dessert; 2-4 options). Thanks again to all the hotel staff and kitchen (the food is excellent!!!). The lifeguards very helpful and vigilant. The hotel beach with its umbrellas and chairs gives you the relaxation, especially with enough space between the umbrellas and the alertness of the lifeguards regarding the beach vendors.

The only minor point was the coordination of cleaning the room with the new staff. We initially did not have a card indicating that we did not want to be disturbed. Little tip: the reservation desk has extra cards.

Location and hotel generally were excellent. The bed was very very hard and pillows thin and poor quality. This was a real shame as room and hotel were lovely. There was also no tea or coffee making facilities which also let the hotel down. Should reconsider this. The only other point of note was the breakfast was not as good as many other 4-5 star hotels we’ve stayed in. A little cheap with limited hot choices.

The bed and breakfast choice.

The location is outstanding and the hotel grounds are wonderful. The pool is the highlight of the hotel! The staff were very friendly and accommodating.

No dinner reservations available for months in advance. The breakfast buffet was adequate, but not outstanding. The AC in the rooms was barely sufficient. The poolside experience is the star of this location.

Excellent location with superb pools and beach. Great town nearby with complimentary bus service from hotel.

Beds not very comfortable and hot drink facilities in the room would really improve it.

The location is wonderful, better views are almost impossible! Food was also very good. I am pregnant and they were always double checking my restrictions, very attentive and kind!! Its a very relaxing place, lovely setting! I have read some critics about the place needing renovation and being old fashioned, honestly I would not really change anything in terms of style, it fits the location! Its absolutely charming and very well maintained .. we loved it!

There is nothing bad to say, aside from probably despite the location being wonderful it can get quite windy and if you want to explore other sites/beaches you will need a car - but that would be the case in basically every hotel in the island

Martina, Valeria and Mara at the front desk were friendly, welcoming, full of intelligence and happy to help. The view and location are great.

The staff at breakfast were not helpful and looked like they didn't enjoy their job (3 mornings in row!!,) The wifi didn't reach our room and was not fixed despite asking several times. Our fridge didn't work but was fixed on 2nd attempt. We could not find any free lounge chairs by pool...the majority were not being used but had been "bagsed" with people leaving a book on chair. Should have an attendant to monitor or ensure this does not happen and/or signs.

all Staff is very client oriented and doing their utmost, restaurant cuisine, the bar, the beach is very nice

Poor menu and not sufficient shadow in the bar by swimming pool, missing bar service in the beach, no shop in the hotel

The staff at reception was extremely nice and helpful and so were the bodyguards at the beach. The facilities are a bit old but well kept and very clean. Room is comfortable. We had a stunning view to the beach from our balcony. Amazing swimming pool and private beach.

Unfortunately, staff at breakfast is not the nicest and the service could be better. Also, didn't like the fact that they serve you extremely small portions/plates and when you request a bigger (or normal...) portion they repeatedly ask "More?" making you feel slightly uncomfortable. If you go for breakfast after 8.30 staff simply can't cope with requests. Also, a five star hotel should have a kettle and water bottles available in the room (free of charge). The only thing we didn't like about the room was the shower with intermittent hot water.