This is an historic hotel that gives one the feeling of being transported back in time. I have stayed here before when visiting friends in the beautiful little medieval town of Trevi. I love the atmosphere of Palazzo Natalini and enjoy relaxing on the beautiful terrace with the bucolic view of hills and olive groves. My bed was quite comfortable and I appreciated the ample shower because I am tall. The thick stone walls and arched brick ceiling kept the room cool even in the heatwave that happened during my three day stay. The couple that hosts, Massimiliano and Ilenia, are absolutely the nicest hosts I have ever had! They are incredibly attentive and friendly and I would love to spend more time with them. Breakfast in the dining room was delightful!

I have absolutely nothing negative to say about this hotel. I will remark, though, that for visitors to Trevi who arrive by train it is not easy to reach the historic center. I have a friend who comes to give me a lift. Otherwise the trek uphill of a good distance would be a problem. There are no taxis. Perhaps this is a good thing because it keeps Trevi off the beaten path and tranquil, just the way a person like me prefers it. But if I were a hotelier in this town, I would offer transport to and from my hotel, perhaps for an additional fee. I think a lot of prospective visitors would find this attractive.

The location of the hotel is from a fairytale, it overlooks an ancient arch that leads into the mystic town of Trevi, and overlooks the vast valley down below. Traveling in the month of January, the mountains are capped with snow. Hotel Trevi Palazzo Natalini is the perfect place to go, the rooms are beautifully decorated, and the breakfast is something you do not want to miss, it's absolutely superb and delicious! We missed it once because we woke up past 11am, due to the time difference from my job. But, we definitely made an effort every morning to eat at Palazzo Natalini going forward. The host Maximiliano, his wife, and their son are the most kindest, helpful, and beautiful family I've ever seen. The stay at this hotel was so cozy, and the best thing I could ever ask for. It's your home away from home. I look forward to coming back again. I will leave this place with so much gratitude and the sweetest memories. Thank you, Hotel Trevi Palazzo Natalini! See you again soon!

Our room was clean and the bathroom was recently renovated. Our room had a door onto a lovely shared outdoor patio and we had a table and chairs immediately outside our room. The breakfast was simple but tasty (rusks with butter and jam, warm croissants and yogurt and granola). However, we asked for a second bowl of yogurt and a second cappuccino - when it was served to us, the owner made it quite clear that she was not pleased with us ordering extra...as she served the cappuccino, she said "cappuccino number 2". This breakfast experience left us feeling uncomfortable.

Ancient building in the old town furnished with beautiful, tasteful antiques. Shady, lovely terrace with views across the valley right outside our room. Cavernous room -- satisfyingly spooky, and meticulously clean. No AC but we were cool behind those 3-foot-thick walls. Fresh fruit in the lobby/dining area at all times. Very nice light breakfast of coffee, croissant, yogurt and toast. Warm, gracious hosts -- such nice people. Really wonderful hotel.

If you're coming by train, make sure you arrange for a taxi/transfer to the hotel beforehand. There were no taxis when we got there, no internet to figure out how to call one, and the bus was a long wait. How bad could 1.8 kms be, we said. It was brutal, and we're reasonably fit hikers.

We had a spacious room with views of the valley and mountains. The hotel is a couple of minutes walk to the two major piazzas. The hosts (Massi, Ili, and Alberto) were exceedingly helpful, friendly and responsive to our requests. Massi always went the extra mile by shuttling us to and from the train station. When he could not, he had a taxi waiting for us. We found the bed too firm, and they immediately placed a foam topper for our comfort. The common space is huge and comfortable. The wifi was fast and reliable. I would highly recommend Hotel Trevi! On our return, we will definitely stay here again. Lovely, welcoming people.

Beautiful location with views of the valley from the hotel terrace, exactly like the images online. Max is a great host and will look after your needs and help arrange restaurant reservations, or rent bicycles. Pick up from the station is a bit pricey but easily arranged and necessary! Spacious and comfortable rooms. Simple but nice breakfast, great coffee.

Nothing really...

The history and the friendly couple who run it!

Due to it's location, the rooms were a little on the cold side and we arrived in the rain so all our belongings were wet. It would have been nice to have a little heating in our room but it would be great in the hot summers because it would keep you cool.

Location excellent to visit the beautiful city of Trevi. Beautiful hotel with a beautiful landscape view. Very friendly and amazing hosts, the attention of Ileana and Massimiliano was kind and friendly. Delicious and plentiful breakfast. Excellent recommendation for dinner. Many thanks!”

What a wonderful experience. The lovely room, perfect location, view and people, not to mention their sweet dog Bruto was one of the highlights of my trip. As Massimiliano said, my home is your home" and it was genuine.

There was nothing I didn't like.

The service, kindness and hospitality of the owners. The historical palazzo is clean and has modern amenities. All the beddings and linen are fresh and clean. The location is very good in the centro histórico.

Nothing.