Overall, we had a good time and I would recommend it. They are a good option if you want to go to the Thermal Centre.. because it's basically there! The access to the Hotel gives also accesss to all the thermal pools, internal and external. If you want to go to have therapeutic treatments like mud, etc, then you can cross the internal road and be there, so it's very convenient (please note nothing is included there anyway).

I have to say that for being a 4 star and the requested prices, these are sub-par: rooms are basic (our terrace was nice and big but with just 2 chairs), breakfast is good, but if you are a child.. 90% sweets (I wonder elderly people do not have glicemic issues there 🤷🏻‍♂️), service ok-ish, but they only ask you the room number when you enter for breakfast, not what you want to drink (it's the little things and attentions that matter). One thing... You will find lots of complaints about the moquette in the rooms and corridor on Booking... it's there to damp the noise, so it's good!). The building is also more modern than I thought.

We spent 3 nights here in July 2023 as a base for a wedding we were attending at a different venue nearby. We booked two rooms, one for me and my wife and one for our two sons. Rooms were spacious with a very large bed, a balcony area with chairs and plenty of storage room for our clothes and luggage. Pool was great with plenty of sun loungers and chairs and the water was really deep in some sections but also had a shallow child friendly section. Breakfast was fantastic with plenty of options, plenty of food and great coffee. While we were here, we were travelling to a nearby venue for a wedding for 2 of the days and required a taxi for up to 10 people. Taxi company provided a Minibus for us and he turned up on time every day. There's a great little bar area by the pool that serves cold drinks, beer, ice cream, slushes, crisps and sometimes sandwiches etc. There's a supermarket just down the road that you can easily walk to. There's a sports club with tennis court and a good size gym located next door that you can use for a fee. Car park is really big with plenty of parking spaces. There's not a lot going on in the area as It's in a quiet location but the facilities at the hotel are good. Richard

Only complaint I have, was that you couldn't get a sandwich or simple toasty at the pool bar while the restaurant was open at the hotel. This seemed a bit silly as our 2 sons were usually looking for some food after coming out of the swimming pool. And on more than one occasion we asked for food at the bar but there was nothing for them to eat at the bar until much later. I'd expect to be able to have a simple sandwich or bar meal whenever you wanted.

The Hotel is pristine clean, brand new, swimming pools are great and well kept. Location is ideal as Populonia and Baratti pinewoods and beaches are in a short drive distance. Staff is very helpful, very nice and yes- it counts- smiling and friendly all the time.

The SPA offers treatments , still it was difficult to find on the web more info about them ( hotel website ) . At hotel desk they have a very nice brochure... good to plan ahead.

staff were awesome, helpful, friendly and kind. Great breakfast and lunch menu, great pool and pool staff.

I would have liked a larger bed and newer pillows. Also longer hours for the pool to be open as it was so nice in the evening…but closed at 7pm

The breakfast was great, with much choice between homemade Italian pastry, and continental options. The absolute best part of the hotel however was the thermal pool indoor and outdoor, both with warm water and the spa. Big parking spot available outside.

We stayed a night in the hotel before checking-in on our chartered sailboat in San Vincenzo (19-ninute drive). We were allowed to use the facilities and pool until lunchtime on Saturday, and after lunch we were right on schedule to check-in. What a relaxed way to start our sailing trip!

No chargers fir electric cars on the parking of the hotel. However, there is an Enel X 50 kW supercharger in the area, a few minutes away.

The thermal pool was excellent, and the 2nd even warmer pool with the jets and pressured waterfalls and hot tub area was fabulous. You could also buy drinks and snacks beside the pool. The bartender was very friendly and made us great aperol spritzs.

I wish they had a dinner restaurant on the premises. The cost to rent a pool towel was way too expensive.

The reception staff are welcoming and efficient Italian breakfast, There is free parking We got a quiet but not spacious room facing the mountains

A relatively isolated place There is no coffee/tea set in the room.

the pool and picnic area. balcony in the room. Great buffet breakfast. Hot springs water in the swimming pools.

the common bathroom leave you in the dark once you enter it. the sensor doesn’t work correctly so men and people with disabilities will experience the light turn off, leaving them in pitch dark during their crucial moment.

We liked everything, but were disappointed by the breakfast.

Breakfast didn't correspond to a 4 star hotel (little variety, few fresh food). The pillows weren't comfortable.