The facilities were new and modern. The staff were very friendly and kind, all of them. 10-15 minutes to walk from train station. 5 minutes walk to the beach. 2 minutes to the local bus station. The AC and wifi worked perfectly. Breakfast was excellent and breakfast staff very attentive.

The shower cabin was very very small. And there was a bit of an unpleasant odor in the toilet but that wasn’t really a huge issue. Other than that we loved out stay in here.

Location was very good. Not too far to walk from train station and just 3 blocks from the main street/promenade and fabulous stretch of beach! Staff were excellent - very friendly and helpful, with suggestions for restaurants, beach club. Very good breakfast! It's a great town - flat for easy walking/cycling/families - lots of shops and restaurants. Opposite a large park with shady trees.

All the beach is private - We are not used to that - but staff helped us to get a beach club spot. It was a bit tight for space to open luggage but otherwise the room was very comfortable.

It was simple/spotless and absolutely lovely staff - they had a “calmness “ about them and so friendly without overstepping the mark!! Excellent location and superb decor Also I would like to mention Enzo - he was the taxi driver that collected us from the airport-was so good we used him again to take us back ! He kept us informed all day as we had a very traumatic journey to get to Viarregio and he made sure he was there to collect us!! Would recommend him also

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The first impression was that it’s beautifully decorated and spotlessly clean. The rooms although small were adequate and had everything you needed, we had a balcony which was lovely, we were there for 7 nights and found everything satisfactory. The hotel is very close to the beach and restaurants, all within walking distance, it’s also close to the railway line, again within walking distance, should you wish to visit Florence, Pisa, Lucca or Cinque Terre, altogether a very central location. The staff were friendly and helpful especially on our last day when our taxi to the airport was late.

The rooms are small but we knew that when we booked, we were in Viareggio with family so visited them during the day, so it wasn’t a problem for us as they had outdoor space. I feel more could be added to the rooms, maybe hooks as you enter the room to hang jackets up?

This hotel is situated opposite green space, a park & is 5mins to the beach & 10mins to Viareggio train station, a few mins walk to the strip, shops, restaurants but quiet enough away from the noise when sleeping… The hotels decor is tastefully done, we had a twin room & whilst compact in size, there seemed to be plenty of wardrobe space with shelving inside, it wasn’t a problem for us as we put our stuff away & only in room at night, beds very comfortable, cleaner comes in daily & does a fantastic job in keeping everything super clean, makes beds, checks towels, cleans bathroom & so on…. We booked B&B, the breakfast is in a lovely open & bright airy room, plenty of choice from fresh fruit & croissants, home made cakes & some hot & cold foods (ie) eggs, sausages, meats, cheese.. etc… something for everyone, along with tea, coffee, juices & frizzante water. I found the reception staff excellent & most helpful… a mind of useful information & things to do… it poured with rain one morning & Elsie gave us her own umbrella to use & put breakfast aside for us as was going to be late one morning… Josie made us daily latte’s when we came back early evening & took time out to see how we were doing, check we were ok… gave us kettle for the room, nothing was too much trouble, made our stay even more special - thank you!!! Parkrun in Lucca… (every Saturday at 0900) take the train from Viareggio (0810) to Lucca (0827) & 5 mins walk inside city walls to starting point… well worth a visit as steeped in history & you get to run, walk or trot the 5k around the walls, with locals & other Parkrun tourists, definitely recommend…

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PFA Viarregio was a convenient choice for our overnight in town – the staff was very friendly and the hotel very clean. It's located next to a lovely park and within walking distance of some great restaurants, too.

The size of the room was quite small, almost to the point that we weren't sure where to put our bags! But since it was just for one night, we didn't mind that much. Also, the parking situation was a bit weird, as you only have parking included until 9am when check-out is at 10am.

We were made very welcome from the minute we arrived. All the staff were very helpful throughout our stay. The hotel is finished to a high standard and is in a good location for the beach, shops and restaurants. The breckfast was excellent and felt relaxed. We did stay in one of the largest room which was beautifully decorated.

The only improvement for us would be to have a kettle in the room to make a drink.

The air conditioning was welcome. The lady at the front desk was really friendly and helped me with my faltering Italian. Lovely breakfast. Good location opposite the park and close to the beach front.

Quite a small room, but perfectly fine for one night. Only a sheet without any further covers. It wasn't the room I had been expecting.

Really comfy rooms inc. bed and clean. Good location - walking distance to train station and the beach. Breakfast also great. Some staff helpful inc. Josie - went out of her way to be help, thank you.

Some staff not so helpful when it came to helping out with arranging transport. We went to the Puccini festival, the opera on one night finished late at 00:45. We didn't get back until almost 2am. 20+ phone calls between PFA hotel, taxi company. I was told to ring the taxi company myself. We were stranded for over an hour in the early hours of the night. Would've been extremely helpful if PFA hotel could've just sourced transport for us in advance or even just warn us how difficult it was going to be to get transport from the Puccini Festival on the way back. Surprised that such a big hotel doesn't have any sway/close working with what seems to be the only taxi company in Viareggio.

The hotel was recently renovated so it was clean and fresh with a modern feel. The staff were very welcoming and really went out of their way to help and make us feel comfortable. The continental breakfast was of good value and the hotel provided gluten free options. We stayed in the de-lux room which offered more space than the standard and we would recommend this. Thank you everyone we had an enjoyable time.

Nothing. Maybe just to mention that the bathroom was a little tight for space.