The staff are very helpful and respond to our request immediately.. I also enjoy the Spa.. The hotel attach to a mall.. You also can easily find eating place around the hotel..

Location

Toilet door dirty and toilet should be cleaned using suitable chemicals to make it cleaner. (810)

The location

Nothing

Receptionist, housekeeping, restaurant, and pool were nice

Parking staff not friendly and need to improve the lift system with touch screen..

When we first booked the hotel, we were told that it is a 5 STAR hotel so, we had high expectations of the hotel. Location is good, and most of the shopping centres/malls are located. Food is okay, not so many selections, the room service is also good. The staffs are all very friendly and accommodating, which is this hotel's GOOD POINT. The cleanliness of the toilet can be improved. Rooms are cleaned and towels are replaced everyday.

The surrounding area of the hotel, the roadside of the areas are still having developmnet, road repairs are in progress so, the environment outside can be dusty. Our food tray for breakfast that we had put outside our room wasn't collected for a day! We had to wait for 4 hours to have the iron to iron our clothes. Maybe the hotel should invest in more irons or, they can have an iron station on each floor.

The location.

The floor is somewhat dusty, especially in the washroom. The sink is clogged.

People friendly

Nice and clean room

location

The room was cleaned after 2 PM daily. The facilities were old and repair were needed, some areas were dirty. Sheets and towels were old and had discolorisation.

Cafe

Toliet door

View

Cleanness por