The meals (both dinner and breakfast) served at the restaurant were exceptional, we were extremely grateful to the staff for accommodating our daughter’s vegetarian dietary needs even though we did not inform the hotel in advance. They also promptly changed our room once we noticed that the air condition unit was not working. Our special thanks to the mangers at the front desk for their excellent service.

For those traveling with the elderlies, please be mindful that this traditional Japanese guest house does not have elevators and guests need to climb up the stairs to access the guest rooms.

Great location for viewing the coral grass. We had a spacious room with a lake view. We arrived during very wet and windy weather and the coral grass was under water, but it reappeared next morning. During the wet weather, there were flocks of herons visible from our room. The kaiseki dinner was excellent with plenty of fresh fish. We stayed for 3 nights and it was different every day. The room had a private toilet but the bathroom was shared. We had no trouble booking one of the private onsen for a small additional charge each day. I recommend a car for this location because it is not near the station.

I would prefer an ensuite bathroom.

Everything! Fabulous staff who were so welcoming and nothing was too much trouble. We used the free shuttle service which was great as we didn't have a car. The Japanese style room was lovely and a good size. The dinner and breakfast were a delight! Local produce with a lovely presentation, very tasty and the local fish was delicious.

A shame we couldn't stay a third night!

Beautiful ryokan with a fantastic view of sunrise and nature’s beauty! Our room overlooks the frozen river n lake! We booked the private bath and it’s totally worth it - relaxed our body and mind in the hot tub! And dinner spread is fabulous and tasty! Highly recommended.

Nothing about the property but will be good if the front line staff can improve their English :)

Comfortable bed. Located just outside the grass wort attraction. Nice spacious room. Cosy Onsen. And very freshly presented kaiseki dinner.

As of all accommodations in Japan.. The basin are installed a tag too low. Struggle to wash face as it's rather cramp. But understandable given it's a ryokan.

kagariya is next to the coral grass field. I spent a lovely afternoon and morning in the field. I like the feel of this Japanese hotel. The dinner and breakfast were excellent. Highly recommended

the place is not convenient for non- drivers. I spent over an hour to wait for the bus.

Kagariya is a beautiful traditional ryokan with stunning scenery. What blew me away was the food. It was top quality. I also reserved a private bath and the wooden tub was cool. Also the staff is very kind, they offered to drive me to the airport after check-out. Thank you so much!

The food we had here is one of the best meal during our whole trip. The staff is eager to help although they couldn't speak english very well.

There is no elevator so moving luggages in/out to the room on the second floor is a little workout. The onsen is nothing special.

Our second visit! Love the private bath, amazing meals, and friendly staff!

Some facilities are showing their age and could use some maintenance, but nothing too bad.

Best dinner and breakfast I've had in Hokkaido. Room comfortable with great view. Onsen clean though not very beautiful. Bed very good. Staff very nice. Gave me a lift to abashiri station which I didn't expect but was grateful. Taxi cost me a lot to get there from the station.

A little far from town but location made the trip worth it