Meals were easily the most intricate and most sophisticated of all the Ryokans I've tried. They go out of their way to showcase Akita specialties, which I really appreciate as it means I need not travel to restaurants specially to try them. They provide a private dining room and I cheekily thought to myself that this is so you can lick your plate clean! Indeed it was so delicious that if the Michelin inspectors came, I am sure they will get a star. Best service out of all the ryokans I went to - everyone is super attentive and super responsive. On the booking.com app, they were the most prompt to respond to messages. They had good recommendations for me on what I could do around Lake Tazawako and the surrounding area. Other examples of exemplary service: They took the initiative to ask me if I would like a picture with my meal (as I was a solo traveller). How delightful! Out of all the ryokans I stayed in, this is the only one who did that. Another example: they asked me if they could clean my room while I am out. This is unlike other hotels and ryokans that instead ask if I would like my room cleaned (assuming that the default is no). The room was of a most excellent layout with good separation of different areas and a good size such that it makes you feel like you are living in your own apartment and not so much a resort. The bed was also very comfortable - there is something special about the bed linens. They were so refreshing to the touch and so comfortable. At every corner there are thoughtful gestures - a little bench for you to admire a view, the tatami flooring throughout. Every effort has been made to make it a special and premium experience. Even the toilet is larger than some of what I’ve seen and has charming and tasteful decorations. I am so glad I tried out Kashintei Shirahama and hope to be back!

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The property is facing a beautiful lake and it’s a relaxing setting for those busy people coming to decompress there. They have outdoor and indoor, private Onsen ofurô, and the room was wide and spacious, including areas such as bathroom and shower, with separation of spaces, providing privacy. The eating/working room was across from the room which allowed my husband to read and check emails without distractions. All in all it’s a well thought space setting. Kudos to the architect.

The best place I have stayed during my stay in Japan. The food was amazing the best sashimi I had in a while. The rooms were big enough for a family. The Onsen for family is just perfect for us with a baby. And the staff perfect.

The staff don’t speak english, but just let the place more authentic.

A bit expensive but the experience was worth it, we had the best dinner of our trip in Japan, even though a translation of the menu in english would be appreciated. The room was big and confortable, we had a very nice stay here.

Beautiful hotel by the lake, nice rooms, excellent food, helpful staff, very nice onsen.

Limited food options outside of the hotel.

The room is clean and has another private space for eating

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Very friendly people always trying their best to take care of us.

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it's a substantial breakfast and dinner.

The property is situated just beside lake Tazawa which is delightful. The rooms are spacious and we had a separate dining area opposite our room. It is a traditional Japanese hotel with futon beds and kaiseki dinner plus a Japanese breakfast. It also has a ladies, mens and private onsen.

The staff were kind and very welcoming. The hotel is very clean and the situation is good for exploring the lake and surrounding area. We even took a dip in the lake - very refreshing in mid April.