I am in love with their communal public bath! It is open 3pm to 10am meaning if you wake up very early in the morning like myself you can just go down and take a nice soak rather then just lounge in the room (which is also fun but it's great to have the option). As a female, the public bath for women come with a code lock only women are provided which gives a sense of security as well which I appreciate. The hotel is literally just one staircase and a minute walk to Mito station, and is a street or two away from Mito castle ruins too, so it's really a very ideal location. The room is lovely, maybe even a bit larger then what you expect for Japanese hotel rooms and the concierge was very kind!

Bkf is good. Location is very good. But no one informed me about how to reach the hotel by elevator.I had a big luggage and was so uncomfortable to carry it from the skywalk down the stairs in front of the hotel.

I asked for one more pillow but they sent 3-4 towels to put under my pillow.The pillow was so flat so I feel very uncomfortable to sleep.

It had been completely renovated, but in a way that made it feel luxurious and classic, not cheap and plastic. The staff was also helpful in letting me check in a little early. Super clean, and I liked that the sink in my room was out of the bathroom and there was only a shower, no bath.

Wasn't much that bothered me ... the door lock was a bit tricky and the doors really slammed shut. Also it was hard to keep the cooler at a comfortable level and I was on the hot side of the building.

Location is excellent, very near the station. Room was large and had a nice view of the area around the station. Staff was friendly and spoke English.

Because of the proximity to the station it was a bit noisy sometimes. The bed was a bit hard for my taste, but I still managed to sleep well.

It's our favorite room so far - beautiful and very spacious, calming green color for decoration. The hotel is so close to the JR station, which is very big and have lots of shops and restaurants. There's also more restaurants and karaoka on each exit from the station. The hotel staff were great, and we had a great time :)

Nothing! Would love to come back!

Breakfast is cheap, which made the choices limited, but quality is good. Staff is good and polite.

It is not the most modern, without airco, which made it rather hot. Horrible doorlock, I saw more people struggling with it. A water cattle, but no tea in the room.

Great hotel, very conveniently located right next to Mito station. The staff were very nice, the room was comfortable and I liked the onsen. I had a very pleasant stay here.

My room only had a tiny window, but that really wasn't a big issue.

It’s such a nice hotel. It has hot spring, and it even opened until midnight! And breakfast amazing, so many choices. Location good too, just across from the train station. We drove there, and it has free parking right next to the hotel. Nice stay!

Nothing!

Great hotel right in the centre of town. Room was great, comfortable and quiet. Buffet breakfast was Japanese style and very tasty. Staff were great, especially the young lady whose English was better than my Japanese! I would happily stay again.

I like the spacious room and the large bath

The bathroom was one step higher than the rest of the floor. I’m not sure if the bed was comfortable. At first I thought it was nice although it was it was a little firm. On the second night, I got stiff shoulders and my arms went numb.