Mama and Papa couldn't have been kinder or more gracious hosts. Their hospitality was exceptional. They cooked delicious breakfast every morning and, will also cook an incredible full course dinner upon request. Which we did. Very affordable and excellent meals. They were able to communicate to us in English better than most and even made reservations for us at some of the local restaurants. They know all the best spots! We had a rental car, but they were even shuttling guests around the area. They are kind and genuinely care about their guests experience. Rooms were perfect size for what we needed, more importantly, beds were comfortable! I would absolutely stay there again, and look forward to coming back soon. Thank you!

Very cozy place comfortable and always warm !!! Never suffered cold in Papa pension offering a simple Japanese services. Bus stop a cross the pension that rich one of the ski locations but Papa is always available to drop and pick you up where the busses don't reach the other ski destination you have picked for the day. Defiantly will back there. ❄️🏂🇮🇹

Nothing really was a negative point even if for the shower you have to cross the road and access the Onsen House (only for papa customer ) for hot bath and shower . After all you need to understand this old Japanese tradition 😁👍🏻

Everything! What an incredible stay! Moomin Papa and Mama spared no effort in ensuring everything was absolutely perfect. Not only was there a convenient shuttle bus stopping right outside Pension Moomin Papa to transport guests to the ski resorts, but whenever the shuttle didn't reach our desired destination, Moomin Papa graciously drove us wherever we needed to be. The private onsen provided a rejuvenating experience after a full day of skiing. Additionally, a delicious Western-style breakfast was provided every morning for only 1000 yen, adding to the exceptional value of our stay

Nothing.

When I arrived at Moomin Papa I immediatly felt home. The place is located in a little Onsen town full of chalets and covered in snow, it’s litterally like in a fairytale. I had a dorm but since the place wasn’t busy I had a room to myself. The room was super cozy and really warm, so really confortable. Contacting the host was super easy through the app, they are quickly replying and are making sure everything is allright, all the time. The onsen was a big plus, I really enjoy relaxing in it after a long day skiing. Also, the breakfast was amazing and when I told them I was vegetarian they adjust the menu for me. I really enjoyed my stay, Moomin and Papa are lovely people. I would come back anytime.

The only downside was the location, which is quite far from the main town. But there are shuttles, and walkable distance from some good restaurants (Arakin Ramen and Myoko Coffee Co.)

Fantastic hosts, lovely people, nice onsen, ski room was warm, Papa was very helpful with pickups and drop offs, along with providing or determining information I sought. Room was comfortable and warm, laundry facilities available. I would happily return.

My only real gripe, is the location and proximity of the property from the "main part" of town, being Kanko/ Onsen. As the property is based in Ike, getting to town was either a 50 minute walk or a taxi/ lift around 10 mins. However, if you are wanting to Ski around Ike or Sugi, this property is well located.

Papa was amazing! He provided transportation to and from the ski resorts (Suginohara and Akakura) was there on time each and every day and took me to town to pick up supplies and food. I felt like part of the family and and Mama is an absolutely amazing cook. There kindness and goodwill exemplifies true Japanese tradition and sincerity! Thank you for your beautiful Hearts Moma and Papa!

Beds were a little firm for my taste.

The owner shows his warmly hospitality. He offered a pickup and drop down service for skiing and Myoko Kogen station. breakfasts and dinners are good !

The location is quite far away from the ski resorts. Not many restaurants are nearby. The nearest one, you need to take six minute's walk. The onsen is in the other house opposite the lodge. You need to go outside the lodge and get to the onsen.

Very friendly. Breakfast for ¥1000 was very good and great value. Private onsen across the road and underfloor heating in the room was great. Papa collected me from train station late in the evening and dropped off collected at the resorts . Communication in english was also good

mumma and dadda moomin papa went out of their way to make my stay enjoyable! they well and truly exceeded my expectations, i would definitely stay there again!

it was a bit hard to get around with the busses, i would recommend hiring a car.

Pension Moomin Papa is a very cute and cosy home from home. It was very warm with lovely underfloor heating, clean and tidy. You can order home cooked breakfast and dinner. The other travellers were nice and friendly. I loved my stay here!