Pretty location. The family room was perfect for us and our two children. It was spacious and the kids loved their little room. They loved wearing the bathrobes and enjoying the water in special glasses. It was great to have a kettle in the room for a tea while getting ready. The staff were very helpful and friendly. The whole hotel was clean and very well presented. The guest is well catered for and the price was so reasonable. The buffet breakfast was good value and had a great selection of food and drinks. It was good to have fruit on offer. Of all the places we stayed in Europe this was our favourite as many small details have been provided to make guests comfortable. We have already suggested this hotel to others.

It was summer and a little stuffy as there is no air conditioning. Once I opened the balcony door at 3am it was much better. A fan would help to circulate the air. The buffet dinner was a bit expensive and only one option for dessert (mousse). If simple drinks were included it would be better value for a family. The curtain for the kids room was problematic but we eventually got it to close and they slept well. Room 117. We would definitely stay again.

The food was excellent. The chef we had is a great Spanish fellow who cooked our salmon to perfection (just sadly that for the days they had a buffet it gets dry after being heated for some time, when you are unlucky). The staff was kind & helpful. And the Rhön (hill/mountain) area is a beautiful place.

The wifi had very poor signal strength, I had between 0 and 1 bar in our room when I had my back against the wall, and non if I took 1 step away from the wall. And my spouse had non at all in the room. Wifi worked fine in the restaurant lobby or near the lift, but go passed a wall and no wifi.

We loved the situation of this hotel and the very confortable old fashion room ; please, don’t change it ! We appreciated the large window on the balcony and the view on the landscape. We found it very pleasant to be able to do hiking directly from the hotel door (to the Wasserkuppe and the lake Guckaisee).

We ate at the evening buffet and there is obviously a problem of managing all this : - at 7:45 pm, there was a lack of many things and no more dessert at all (we had to go to the frontdesk showing photos of the empty plates to get a reaction !). - We also think that frozen bread is unappropriated for breakfast (the wholemeal bread).

Anice quiet location in the country side. big comfterbel room, tea pot with tea bags and coffee, warm that was nice and welcoming with the cold wearher outside.

The lady that chacked us in didn't speak Englidh and that was not welcoming. A sharp odore of gazoling when entering the coridor.

Amazing area! Hotel is surrounded by beautiful nature! Host was nice and friendly. Room was clean and cute (had a small single room) Great place!

Everything else was great!! Staff very friendly and welcoming.

Not much parking available and dead branches from tress hanging over parking spaces. Need to be trimmed/cut down as to not damage or scratch vehicles.

The location, the view, the breakfast was a nice variety of everything, and the staff were super friendly!

Room space was a little small, especially in the bathroom. Maybe next time I will try and get a suite. But the slanted roof rooms are ok for one short person.

Amazing surroundings, all "Sound of music"-ish with even a charming road to get there. Wonderful views, great ambience. Delicious and lavish breakfast buffet.

Just fantastic place

The staff were very good nice quiet location and grate food very pleased.

Nothing it was great.