Very large rooms in new building with idyllic views of the river and park. Lovely breakfast and dinning rooms in historical part of the hotel. Breakfast was superb, varied selection to please every taste. Freshly made waffles tasted heavenly. Restaurant staff knew their job, replenishing the buffet and cleaning tables in a non-intrusive way, this created a luxurious and relaxed atmosphere.

Breakfast and dinner (even cheap) was good. The view of the room was also good. It is quite a green area. The kids were happy they had a pool and spa.

Communication did not work here at all: We arrived with two kids and a baby which was clearly stated and booked that way. However when we got to our room it was a standard double room with no extra beds, so after clearing we got our beds, but it was an unnecessary hassle. We also tried to solve a question after our stay and never got a reply. English might be a task here still. The pool and sauna in the hotel seemed rather aged and unexciting. Temperatures were rather low. Distances were rather large and also the walking way towards Aquapark was rather complex. My 6-year old son got lost in the alleys trying to find us.

Excellent location - in the middle of the park, in the Center of walking street. Perfect connection to other Spa/Health facilities and aquapark (can walk in bathsuits) through the glass connector. Reach and tasty breakfast. Very serving personnel and smailing staff.

It is a little bit noisy in the evenings - as the room's window is almost in front of musical fontain - can be trouble for small kids sleep - as it works till 23:00. It is a pity, that the sauna/pools time is limited to 15:00-19:00, as it is crowdy and impossible to make morning swim or before nighttime sauna relaxation. Family rooms for big families could be 2 rooms connected together.

The hotel is located in the middle of the downtown, everything at the walking distance. We stayed with 2 dogs and staff was cool with that and even gave us free dog snacks! Breakfast buffet was also equipted good. We ordered suite but when we came we got a room upgrade! Spa would also recommend

The only thing which we did not like was the pool and jaccuzi (we had to push the jaccuzi button literally every 60 seconds to get it working). Was looking for a place to sit down after a swim but the pool room had only small leather armchairs which did not look atractive to sit on while being in vet bikini

Can’t wait to include this in my Girl Takes Mundo travel blog. This property exceeded our expectations on a number of levels, upon arrival we were informed they had upgraded our room which was a pleasant surprise. In addition, staff were very helpful in ideating ways to visit Gruto Parkas and booking our spa services despite the language barrier. (Only some staff members speak English.) Spa facilities and gym are great, wide selection of items for breakfast and in a very central location.

Spa facility is only open from 2-8pm daily which feels a bit strange as some guests may want to visit in the morning.

Bed is very comfortable, REAL double bed, no gap :) High quality furniture and very nice restaurant, their menu is high quality. Don't have many options, but the food is really tasty. You can go to aqua park in bathrobe, without going outside.

Bathroom. Shower is small and not comfortable. Breakfast was OK, very small options and average food. Considering how tasty is their food in the restaurant, the breakfast is not even close. Covid regulations are questionable. On arrival they have checked the covid pass, but didn't ask for a document. Also, breakfast was very crowded, not everyone wore their masks. they could do some regulations to make sure the safe distance is kept. Also, there's a lot of noise and lights from the events nearby

The location was excellent, and the staff was incredibly kind and welcoming. We thoroughly enjoyed the excellent breakfast served, and everything was immaculately clean. The atmosphere was pleasant and calm, adding to the overall positive experience.

During our two-day stay, we were disappointed to find that the pool was undergoing maintenance, preventing us from using it. Unfortunately, we were not offered any compensation for this inconvenience, which affected our ability to fully enjoy the spa and resort facilities. We were left wondering if there were any additional spa amenities available besides massages and the salt room.

Historical building, we got the room in the older part. Very high ceilings, view at the park behind the hotel. Our room came with a bath wich was a pleasent addition after a long ride, as we arrived past SPA working times. The famous musical fountain is only a few meters away. You can park right in the front of the hotel. Breakfast is royal both in options and location. Special thanks to staff member who removed a wasp and a spider from our room. You are my hero))

Air conditioning wasn't working and we couldn't open windows because of bugs outside.

Liked that everything was linked together, the hotel, the spa and the aqua park. We stayed at the hotel for 2 nights and had 4 rooms that we shared between ourselves. Some rooms were better equipped than the others. one of the rooms was missing the fridge, the other room had a faulty shower that didn’t work properly. But overall, we all enjoyed our stay.

Breakfast wasn’t well suitable for someone with gluten intolerance. The gluten free bread was available only for one day but not the second and the staff confirmed it was out of stock. Most of the hot buffet food was also not suitable for me with gluten allergy. We used the pool on the first night of our stay and the the water was freezing! It was so cold that it was too uncomfortable to step into it. Decided bot to even bother on the 2nd night which was a shame really as kids were looking forward to it.

Wonderful lication and beautiful prosperous room on the 6th floor, river side. Beautiful views. Clean room. Friendlu staf.

The double bed's matress was way too firm. The 2 single beds were nice and soft. The noise and vibration of some kind of machinery at night (I presume from spa area on the first floor) was really loud and felt all the way up till the top floor of the building. Breakfast used to be much better 1-2 years ago.