Good value for money, working hot shower and the service is good.

- The convenience store are really expensive better search for food at the sky avenue before night - No grab driver when night - The aircond is slow and noisy but serves it purposes well

Its a clusters of condos and hotel, great location, almost at the top of the resort, cool windy breeze, super confy. Easy check in process., helpfull lobby staff, parking with touch n go for guest and its free. The cafe and foods at a higher side of the price, but thats normal for this rate of resort.

The road is a challenge for those who are not use to such road, esp lowered cars, dark and foggy at night, no speeding area. Honestly i dont mind at all about the road. The hotel cafe, for RM 60 breakfast is pricy as the variety of choices is limited as compared to the previous years. The guard manning the U turn areais so rude. Pls train them

Fresh and cold air Clean room All free stuffs Polite staff Free parking Everything

Nothing! I read some comments on the distance between the car park to room. However it is quite near if you know where you room floor is and you can park your car to the nearest floor. And it is easy to get car park. They even have a scheduled shuttle bus every one hour to bring you to genting theme park with a small fee. That means you no need to drive your car.

The place is very nice and cold most of the time

The gym equipment is not maintained n already informed the management since Month of April about the treadmill machine breakdown of the 2 units but very sadly nothing been done n also kids going in without proper attire.

The management fills all our requirements with a cozy and neat room. it is a wonderful holiday memory with my family thank you for all your help and support. Will book here again in future

but we quite disappointed with the cleaning. Before check in we found the room with dust and hair on the floor but the room service did the cleaning immediately after requested. Once again thank you for your prompt action.

The 2 ladies at the front counter are very bad attitude, they let us waited from 3pm to 8.15pm. Just imagine we only have 1 day stay at Genting, is really wasted our time. The manager are very good BUT they nor respected him, finally, person go to chase and looking for empty room all runs by the manager.

The counter ladies

Genting Highlands is an amazing place and I thoroughly recommend that you put it on your “Bucket List”. The receptionist Sarah was extremely helpful and welcoming. Would highly recommend a stay.

Room is clean ....and more space..toilet clean..

Need more staff there ... especially cleaner ..bcause im late check in due to my room is not ready .until 6pm....im tired need rest....

The room is cozy and comfortable

Cleanliness is not to my satisfaction. The trash can wasn't cleared when I checked in, it was still full of trash from previous stay. Toilet is not as clean as well.

outside the hotel you still can feel the nature.

my room view was very limited blocked by wall concrete