For the price you pay for what you get is just more than enough. All the staffs are very helpful & friendly. Checking in & out was very smooth. Ample space of parking for free right in-front of the hotel. Buffet Breakfast was definitely above par. Variety of foods just enough for you to enjoy. The room is comfortable. Aircond was top notch especially when the weather is scorching hot that time. Cozy bed. Iron & Board provided in the room. Shower provided is not built in (3rd party) but still above my expectations. Location wise just 10-15 minutes from City Centre. Straight road driving into town. Not to mentioned the paddy field view is just calming from the room. Even have the rooftop lounge area for you to relax. Wakaf Che Yeh is just 2-3 minutes away as well. Got plenty of foods & bazaar around for you to explore. And to take note the hotel is fairly new.

Hotel & Room wifi connection was a bit jerky. Often got disconnected not sure because of my room location. Mobile Line is also downside for mine (Maxis) always on two bars. Hence internet is a bit of hassle. TV only got few channels which even if you connect with your devices the internet is still not good.

What I liked most about this hotel is it's location. It's located in the outskirt of Kota Bharu i.e. Tunjong and on the same road to/from Wakaf Che Yeh. So if you just spent your time in Kota Bharu or PCB in the late afternoon and going back to your hotel, you will be going against the major traffic coming into town. Beside the hotel is MyDin Mall. It's walking distance from the hotel where you could find many eateries and on Friday night, there's a 'pasar malam' in its parking lot selling all kinds of foods. The hotel lobby is located on 4th floor and there's a concierge on the ground floor to assist you on your luggage. Carpark is located in the basement and there is ample space. A lift will bring you to Level 4 or straight to your floor. No worries on waiting time as there were many lift cars. What I like about the room was that the wash basin is located outside of bathroom and beside the room entrance. The TV has quite a number of interesting channels and the picture clear. There's a self laundry shop about 5 minutes drive up the road after the G-Orange Mall.

Breakfast was fantastic especially their nasi dagang or kerabu, laksam and toast bread with kacang pool/ kambing. However, there's inconsistencies in their cooking such as one day the laksam was very good and the next day it wasn't good. The pillows were quite hard and uncomfortable.

nice staffs, common areas are clean. breakfast was superb! so many varieties from local traditional food to western. next to mydin mall and shoplots nearby. bed and pillow was ok, hopefully they change the linens everyday 😅 decent wifi

they don't have sign for the parking area. room and toilet really need thorough cleaning. saw cockroaches in the toilet, moths and paperbag bugs are everywhere in the room. tv have very limited channels, cannot connect to youtuve or netflix. the room also very dark. chairs need cleaning, so many stains i dont dare to sit. overall hygiene for the bedroom were very much questionable.

- Staff Well Mannered - Professional Staff - Good Food (Traditional food)

Lift - I AND FAMILY WITH SON WAS STUCK INSIDE LIFT I GIVE FEEDBACK AT THE COUNTER BUT , THEY ALREADY HAD INFORMED BY ANOTHER VISITOR SHOULD PUT UNDER MAINTENANCE OR CORDON OR SWITCH OFF THE LIFT ZONE, AND ASK MAINTENANCE WORKER TO TAKE ACTION.... DONT UNTIL ANOTHER VISITOR GET STUCK INSIDE LIFT Room - curtain alot of stain , same goes to Bed sheets Toilet , the water 💧 (Yellow colour and smell) Should do something QueenBed - can feel the spring already,

breakfast was good, above expectation. clean and comfort room. comfortable sofa at lobby. Location: walking distance to largest Mydin mall in Malaysia. just has to cross a road which is not a busy road.

Strictly no early check in. There is only 1 flight available from my place to Kota bharu. 9.45am reached airport. 11.15am reached hotel. Waited till 2pm only can check in. Was told extra charges apply if early check in. Most hotel allow early check in subject to availability. Noise: stayed at level 11. but can hear some drilling sound from upper floor till 5 something afternoon. Location: It is not too far from the Kota bharu town if read from the map. But consider the bad traffic jam during lunch hr and off office hr in kota bharu. i consider this hotel is far from the town which has more place of interests to visit.

Good ambience, helpful staff, comfortable location and worth for money

At the breakfast café priority given to the government staff to be seated even though their payment to the hotel is not fully settled. Whereas, we cash paid customer have to wait until there are empty places to be seated. Why double standard? This is for improvement and to be treated everyone equally.

The swimming pool on the 18th floor was fantastic. There were 2 sections for adults and children separately. There were toilet with showering facilities. There were staff ushering towels. There was also a gym available. The room was clean and bed linen was fresh.

The toilet bowl needs thorough cleaning. There were stains and stench. But covering up the bowl solves the problem.

Breakfast have a lot of variety and had a lot of local delicacies. The swimming pool had a separate one for adults and kids. The bed was decent, just that pillow kinda flat. The staff were very quick and friendly with service when we make requests.

The toilets weren't that clean and bidet needs to have a head replacement. I think this might not be hotel issue but the whole area had yellowish water. We suspect the sheets weren't change for one of the rooms because there was hair and black stains on the sheets.

I love the hotel for its location, very strategic and near to Mydin and shops. The facilities in the hotels are superb with fresh smell, the room is spacious. I love the breakfast menus, everything is delicious. The staff is helpful and very polite.

The water in the toilet bowl is quite yellow due to water condition in Kelantan, I guess the hotel can put the toilet block (blue colour) from MR DIY to cover it up. Just my suggestion.

The room is spacious and comfortable. Located near to Mydin Mall and many other shop accessible within walking distance. The breakfast is great too with various choices

The elevator is quite confusing and during high peak, we need to wait longer. The queue for the breakfast is also long