I had an amazing stay at Courtyard by Marriott Setia Alam! The customer service was exceptional—every staff member I interacted with was friendly, professional, and attentive to my needs. The hotel environment was spotlessly clean and well-maintained, which made my stay even more comfortable. The location is incredibly convenient, right across from a shopping mall where you can find a wide variety of local delicacies and everything you need. Getting a ride was also super easy, making transportation a breeze. This hotel will definitely be my top choice whenever I visit Setia Alam again. Highly recommended!

Everything was amazing. The staff and the accommodation itself. Suitable for business trips as it's very professional. The best part is they have Starbucks for breakfast and the restaurant opens as early as 6:30AM so you may get breakfast before leaving for work. The best part is it's very accessible through Link Bridge to Setia Alam City mall. So even when you're in a business trip, you can still go for a quick shopping errand even if you don't have the luxury of time.

All the staff I've encountered are all great and friendly! Amazing customer service. Room is very clean and big, bed is comfortable. Pool and gym were both pleasant. There was a wide spread of different types of food at breakfast too. It is near a huge shopping mall so there's a lot of options for food. The room service meals were great as well!

The TV in the room doesn't have Netflix, only channels were available. Nothing else that I didn't like! everything was great. The only thing is that there's nothing much to do in Klang so getting a GrabTaxi can be quite hard at certain times or public holidays.

Bring my mother for staycation 1. Location-connect bridge to the mall 2. Hotel staff very helpful and friendly 3. Uncrowded atmosphere 4. Room was clean. Got some astro chanel as well. 5. The room was so spacious and comfortable. 6 love the parking too. FOC for hotel customer.

1. the bed was too high for elderly to get on bed. 2. My mother forced to sleep on sofa bed 3. We went back without overnight at the end. 4. Room was quite expensive. RM 475 per night. 5. Bfast was nice I heard

modern looking hotel and very clean. staff are very helpful and friendly. welcome drinks are provided along with delicious pop corn 😋

there was a staff (gardener perhaps) spraying pesticide on the bushes very close to the swimming pool whilst guests are swimming. I understand he was only doing his job but the task could have been done when guests aren’t around for example between 11am-3pm. some astro TV channels appeared pixelated and could not be viewed

I was expecting a standard out of city hotel but it exceeded this level. The hotel is quite plush, the Rosa good size and comfortable. We a had a great bathroom. The staff were genuinely helpful and the parking was free. There is a Mall across the road with a bridge link which was nice. We used to travel to Sky Mirror etc an approx 45 min journey. It worked extremely well as a base.

Nothing

The room is very large.

The teabags and coffee are supposed to put in the box. It is unhygienic. Others items like toothbrush and toiletries are stored in the nice bamboo box. Why can't consumables items aren't in the box? Secondly which is more important is the quality of water in the bottle. It is disgusting. Need to check the chemical and microbiological parameters of the water. It smells like it contains bleach. I would be very happy if you are able to analyze the water in the water bottle for the guests in the room and revert to me at hariatisulaiman0814@gmail.com

We had a wonderful 2nights stay at the Loft. The morning sunrise view is fantastic. The owner was also very helpful and accommodating. We arrived earlier than the check-in time and needed a place to park our car before crossing over to Singapore. We were very thankful to the owner for helping us to find a place to temporarily park our car. Check-in is a breeze and security is excellent. Facilities are up to expectation. There is also a huge food court just right opposite the property!

Modern, stylish, clean and with plenty of amenities. Swimming pool is clean and has a great view of the surrounding area. Nice bright air conditioned gym with decent equipment. Location was close to some family, so convenient for us. The mall is very close to the hotel

Nothing really. Excellent value, everything was clean and efficient.

Brand new hotel still very clean with spacious lobby and rooms. The convenience of having a mall just across the street is excellent. The mall is big that you could get anything there. Got many restaurants inside too. Bed is comfy. Like most new hotels socket comes with USB outlet which is convenient. I also like they got a small desk for me to work and a nice sofa to watch TV .

Elevator broke down . All 6 of them ! Unheard of . First time I experienced hotel got elevator broke down. Brand new hotel too . Couldn't fix it fast enough that the engingeer and security staff take guests to use service elevators to go up and down. And the front desk probably unplug or mute the phone , we tried to call down the lobby to ask when could use the lift. No answer. We went down using service elevator and see 3 front desk staff at the reception and phone not ringing 😑 how thoughtful of not answering guests calls. And it is a Marriott hotel ! The walk bridge to the nearby hotel is completed. But couldn't use it. Have sign saying in progress. Probably the permit haven't granted yet ? Hopefully would be done the next time I am back.