Staff were very accommodating, the shower had a low flow, and they fixed it right away. Cafe is on the premises, Taro drink is very good and all the quick bites. The location is very good.

Only a space heater was available. Plug and unplug it was a hassle. The parking is on the back, so I had a problem with Google direction. Always bring us via 20th noviembre despite heavy traffic. Use Taquería Los Farolitos. With limited Spanish, I needed to memorize the phrase to ask for opening the parking gate. Booking.com stated that breakfast is not included. This is a Hostal, and breakfast is included. If you are sensitive to noise to fall asleep, you need ear plugs to be here during Christmas and New Year.

Beautiful building right in the main square. Comfortable, roomy view. We had a room on the 2nd floor with a little balcony backing onto the back street so quiet. Loved being able to walk to many splendid restaurants and museums, squares, etc. Street entertainment out the front door Staff, as with everyone in Durangi, were very welcoming. Staff eager to ensure we had a great stay. The only small thing is ... don't expect to hot water first thing in the morning; it comes but may take a while. Highly recommend.

No negatives

The staff was attentive and friendly, made special arrangements to store medicine in refrigerator. Aside from the miscommunication between Booking.com regarding a double vs. single bed everything went swell. I will return to booking.com & Hostal de la Monja.

There was a miscommunication regarding the occupancy. We needed two beds , initially got a room with one- that was handled immediately.

The arcitecture is beautiful! And the location is the best.

We brought a dog and we had a very hard time finding a place that would allow us with the dog in a stroller ( he's 18). It didn't have all of the sidewalk cafes that we are used to in Mazatlan. Also, no cnn in english.

Nothing tops the location and the esthetic of the hotel. It is walking distance of so many museums, restaurants, and bars.

The Wi-Fi was kind of hard to connect to. It was a bit spotty. Also, the TVs need major updating. Some detailed and deep cleaning is needed in some areas of the rooms.

The hotel itself is a beautiful work of art , a delight to look at , furnished in a very traditional style. The staff were extremely pleasant and helpful.

We booked a week here and only regret having to leave.

Romantic Colonial Style Old World Hostel. Central to pedestrian walk of Calle Constitución across street from Cathedral and Plaza de Armas. This is where all the activity happens great people watching. Cute coffee shop right at lobby. Walls are so thick you don’t hear any noise from outside.

Front door was locked about 11 pm and I believe night attendant was in bathroom and took a while for him to let us in after ringing door bell and calling front desk.

Staff was hyper attentive and friendly. Elegant atmosphere with historical elements that was centrally located in the Downtown center. Free Coffee 24hr a day. Great Wifi.

Nothing. Everything was excellent. Except, the parking lot was not located next to the hotel; had to walk around the block, though staff was more than helpful in attending to me when having to access vehicle during off-hours.

As shown in the website photographs, this is a stunning hotel! It is centrally located. It is very comfortable. The staff could not be more helpful and breakfast was delicious! Highly recommend this hotel.

Staff was super friendly, room was extra large, building is beautiful, location is perfect and breakfast was high quality.

Parking was not accessible because of the holiday festivities. We found a spot on the street about 5 blocks ahead