Great location to explore a fun neighbourhood, safe and full of restaurants and bars. The room was huge with a lovely view of the park. Breakfast was excellent and very generous in the top terrace. Very nice and helpful staff.

If you are a light sleeper, choose the rooms of the interior patio. There is loud music near the park on Fridays and Saturdays until 1am. You can't access the breakfast area in a lift. There is one flight of stairs to climb so not perfect for people with mobility issues. The fan in the toilet was ridiculously loud. We had problems with the taxi service that the hotel offered to pick us up from the airport, but it was later solved, and they were apologetic.

The location is perfect if you want to explore all the wonderful restaurants, cafes, and bars in the area. There’s so many places in a short walking distance. Staff is very friendly and the room was a great size for the price. Very quiet - even though it is a bustling part of town. Great wifi and plenty of English television options. Photos attached: view from our balcony and part of the room (sorry for the mess!).

The patio was much smaller than we thought - only had one chair to sit in and I expected to enjoy coffee out there, but there’s an amazing place called Bolero Cafe on the next block (open late!). Also, the cafe on sight wasn’t open often, however we traveled during Christmas. No room service, which I would expect for the price. The A/C was on the fritz but we went during the winter so we kept the balcony door opened (no bugs!).

Breakfast was amazing - roof top fantastic Hotel location neighborhood was fabulous, and as pictured online. Rooms we choose were great- large and light with big windows facing park. Staff were always friendly and very helpful. We asked for a room change (to what we had asked and paid for). Staff was patient and eventually able to accommodate us. Cleaning women were very good,

Great location in Roma Norte on a peaceful plaza.

I got a balcony room but there was no furniture on the balcony, and it faces an interior courtyard with no atmosphere. There was also only one thick dark curtain, so the curtain needed to be closed for privacy (feels like a fishbowl). It would have been so much nicer with a sheer curtain to let in light but provide privacy.

The staff. Exceptional. Spacious room. Comfy bed. Good shower with hot water !!! Good breakfast included.

Lighting throughout very poor especially in the bathroom. Very hard to shave with light only from the left side. Slippery shower floor. No rubber mat. Hang rail too high for shorter people. I'm 5'6". Fan only worked on high speed.

I liked the staff, the security to get into the actual hotel reception, balcony

i would be nice if there was a bfast included esp. for Europeans travelers who wakes up very early. A gym would be an added value. I wish my balcony lock actually works. The shower head was not very strong at all!

Great location, within easy walking distance of restaurants, cafes and bars in Roma and Condesa. Photos on the website are 100% accurate. Great breakfast up on the rooftop.

Would have liked to be able to have a drink on the rooftop in the evening - not a major issue as a lot of options within 3 mins walking

very, very nice area. quiet and many amazing cafes and restaurants around. ~20 minutes by foot to the angel of independence. huge rooms. staff incredibly nice. very clean. minibar was filled every day.

Quite pricey considering there’s no extras included like breakfast or like a gym. fan in the bathroom is very loud. AC didn’t work (hopefully only a temporary problem:))

The staff was very nice and the breakfast was delicious. The room was very spacious and clean I enjoyed having a chair on the balcony.

Evening entry to the building with a guard unlocking front door felt a bit like I was locked out. I wished there were bath robes in the room.

Location, breakfast included in amazing roof top

Unfortunately we were right anove the coffee shop. Every morning we were woken up by the loud noise of customers havng coffee and in the evenings when furniture waa moved around.