Beautiful location out of the city but close to freeway access to leave. Everything was well taken care of on landscaping and the property is huge! The restaurant was on the second floor large and had lots of windows so you could a great view of everything from there. The room had a back door to the pool area with table and chairs so you could sit outside and enjoy the pool right from outside your door.

The office did not have 3-prong to 2-prong conversion adaptors so I could not use my laptop, All the electric adaptors in the room are 2-prong.

This is a very beautiful older hotel. It retains the elegance of a former era, but it shows its age. The restaurant is wonderful, and the staff are very. It is very safe and secure. The views are amazing.

The restaurant does not have a bar, but it does serve beer. It also closes at 5:00 pm. We were lucky to arrive in time for a couple of beers and appetizers, but were unable to get dinner. There is nothing close enough to walk to. It did not appear to have many guests, perhaps due to the struggling economy, so it would not make sense to staff an empty restaurant. Hot water was inconsistent, but not a bother. I still highly recommend this hotel.

The place is great !! Stay here, if you get the chance …

NO place to eat !! Restaurant is closed !! Was raining, so, has to take a cab to find something for dinner, that was a pain in the ass !! Asked the receptionist to order me something… she did… a taxi,

Loved the countryside location, handy for visiting surrounding villages and avoiding Uruapan traffic. Breakfast was good, but since we stayed for 6 days, it would have been nice to have a little variety. The bell boy was available to bring firewood and make the fire in the fireplace in our room. It ended up creating a lot of smoke in our room, so we didn't repeat that experience, but was a nice touch, nevertheless.

Coffee was terrible. It was not filtered and had grounds (a lot!) every morning. Staff generally unfriendly. Had some issues when paying bill. Mattresses need to be changed! Bedding and towels need upgrading. Some of our towels, blankets, etc. had large holes and need to be thrown into a rag bag. Pool should be heated to be able to use it in this location. A hot tub would be perfect! I saw some reviews saying that the hotel needs remodeling. I disagree. This is a historic and beautiful facility with a true colonial feeling. If the mattresses and bedding and towels were changed, it would bring the level of this hotel up to standard with its original intent.

Location is great. Beautiful gardens!

Shower Water. Either it was very cold or steaming hot 😌

Nice views.

Only one member of staff was friendly. Bad restaurant food. Near noisy main road. Needs renovation.

no se respeto la tarifa que marcaba Booking.

Gorgeus view, Pool was clean and beautiful, you can smell the forest and breathe clean air.

It doesn't have facilities for the incapacity and old people. my uncle is blind and / have 2 85 relatives that need to walk to the restaurant. too many stairs and no railing for the stairs. no ramps. in the rooms have fireplace but the burning wood will come out from the fireplace. and you need to ask to come to the room to start the fire. Its cold at night

There was a party going on until 2:00 am Impossible to get some sleep due to the loud music playing. Nobody mentioned this in advance.

Breakfast

Was old blankets , the hot water was on and off , I’m not stay here any more It is the honest opinion Also can’t eat the free breakfast because flying insects

All the place is old