When I booked the Hacienda Boutique I thought those photos were too beautiful to be true. In reality the place shines even more. Above all, Patricia and her husband Cesar made me feel like a loved member of their family. They took care of everything for me. Transport, scooter (even returned it for me, so I had zero hassle with it whatsoever), scuba diving, restaurants, you name it. They just went above and beyond! The chefs who prepared my breakfast (many choices) were equally caring people, who never missed a beat to make sure I had everything I could desire. What else is awesome there? The pool with outdoor kitchen makes no sense for a hotel with just a couple of rooms. I had it for myself most of the time, which made me feel just grateful. Even the cat made me feel good, lying down next to me purring. And of course the other guests. I met wonderful people who I got to spend time with and adventure the island. Why is this possible? Because when Patricia's children got married and moved out, she and her husband decided to turn their home into a boutique hotel. They spent two decades caring for their property and are now giving travellers a chance to benefit from the space and the relationships they so thoughtfully built over time. I had the best time with everyone they recommended to me. This place is perfect as a home base from which you can discover some of the most beautiful beaches and dive sites in the world. Enjoy ;)

The breakfast was out standing. The staff was prompt with assistance and the food was delicious. It was so peaceful to sit in the garden and eat your breakfast and drink coffee in the mornings. The garden is unbelievably beautiful. We saw and mingled with the other guests at breakfast or at times we were the only ones in the garden. The staff was very attentive. The location was excellent for us as it was near grocery, taxi stand and within walking distance to several restaurants. The hacienda exceeded our expectations. We read all reviews prior to booking and they were very accurate. The hacienda is beautiful, amazingly decorated and well appointed with everything you would need for your stay. The hosts were so gracious and appreciative of our visit. My husband had a massage while there and raved about how wonderful it was. There was ample parking for your mode of transportation. Maria, the house cat was such a cutie. We would highly recommend a stay here.

There wasn't anything that we didn't like.

what wasn’t to like?! everything was perfect and made for literally the most relaxing work-cation. everyone was so kind, the breakfast was lovely, the room was wonderful—comfy bed and nice bathroom. It’s about a 35 minute walk from the main drag, but the island is so safe to walk. cabs are easy to find too! The pool area is refreshing. Truly, one of my biggest pluses is the drinking water and ice that is included in the stay! As a frequent traveler, that’s an absolute luxury that cannot not be highlighted. Hands down, the most pleasant stay I’ve had in a long time!

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It is so peaceful! Everyone who works there is so friendly and helpful. The room and bed were very comfortable. The pool and outdoor area is like an oasis! We thoroughly enjoyed our stay here and would definitely stay here next time.

The only things that could have made it any better would be if there were a refrigerator and a water kettle in the room for coffee. Other than that everything was perfect

EVERYTHING! How could you not!? The decor, the quiet location, the safe & secure walled gardens and property…it was all perfect. Each room appears to be decorated individually and beautifully! I particularly loved my bathroom; the tiles were such a joy each morning. The orientation of the property and it’s facilities led by Jessie on arrival was 10/10. I knew EVERYTHING from her and had no questions. For a solo female traveller this was FANTASTIC. The garden/pool area is an OASIS; so relaxing and beautiful. The shower was fantastic and there was ALWAYS HOT water. And mustn’t forget Maria the friendly resident cat - what a cutie. I’m so happy I stayed there, thank you SO MUCH!

There is nothing not to like.

It was such a calm place. Very peaceful. Classical music throughout the day. A little cat (her name is Maria) roams around. Sit by the pool with a book and relax. Great breakfast, awesome and attentive staff, very clean, very accommodating. Going back, for sure.

It was a bit further than most rental spaces but I had rented a bike so it wasn't all that bad; just a tad outside the centro. It was about an 8 minute bikeride. I had a room right off the pool, which was very cool, but I shared the washroom and shower with the pool goers. Sometimes it would get very wet in there. Altogether though, this would not be a factor in me deciding to go back. I would absolutely.

Very nice colored relaxing place with outdoor pool and jacuzzi. Very friendly and helpful owners, always ready to help and inform. Nice staff. Good breakfast. Kitchen and fridge available for guests, next to the pool. Next to an “always” open supermarket. About 2km from the town center (and certainly quieter so), where ferries to Playa del Carmen are also located. Taxis to the center are cheap (50 pesos, ie less than 3 US$). Good wifi. Cozumel seems to be a quiet and globally safe place.

We were very excited about this stay, and we liked it so much that we stayed longer! The building is a gorgeous old home and the pool area is excellent - great pool, jacuzzi and a good spot to have breakfast. The rooms were massive, with a big bathroom (huge bath!) and seating/wardrobe area. The breakfast was delicious and there is a massive supermarket across the road, and a kitchen available. The cat Maria is very cute.

Nothing!

The room was spacious and clean. Nice, quiet atmosphere around the place. So much better than staying at a tourist resort. Friendly cat! Enjoyed swimming alone at the pool in the evenings. Breakfast was fresh and delicious. Off the main tourist area, so a lot of local color.

It was not a problem for us, but you probably need a car to get to a good grocery store and to the beach.

We had a great stay at the Hacienda Boutique B&B. Breakfast was simply amazing, way exceeded our expectations with a menu and personalized service. Our Room was comfortable & spacious. Location was further out, but we had a scooter and this wasn't a huge factor. Close to store for shopping. Loved the large pool and hot tub. The property is very Boutique and offers a really neat vibe. Maria the cat was great to hang with!

I understand you can't always control who the other guests are who stay there, but with how the property is laid out, if you have other noisy or annoying guests, there's really no way to get away from them. It was posted around that there is no smoking, which we 100% appreciate, but there was still a smell of cigarettes on occasion while we were there. Water Pressure/Volume in shower left a little to be desired, maybe a different showerhead would be good, but that's getting petty.