Not a.luxury hotel but fine, especially for the price. The room was pretty small and the bed wasn't queen size but more like double.. However,.it was clean, quiet and secure. The bed was comfortable other than being smaller than expected,.and there was plenty of hot water and great water pressure. It was a squeeze getting a couple big suitcases in the room but i appreciate their commitment to environmental consciousness, like the water bottle refill station in the lobby. And the staff were super! I'd stay again but book a bigger room.

Good location that was easy to find, friendly and helpful staff, comfortable room, great wifi (I had a Zoom meeting with zero problems), complimentary breakfast, close to several restaurants and shopping centers, secure parking, good AC and hot water in shower, accepts pets and provides them with a toy.

Everything was great - Only drawback is the pet fee was steep (300 MXN per pet per night plus 1,000 deposit which is refunded), but it's the best option if you have pets and want a nice hotel.

I didn't like that they stated I had two reservations. Initially, they gave me two keys to two rooms. I told front desk that I had only one reservation that I had already paid for. She stated there was another one made and she could not cancel it and I needed to wait until the next morning to speak to management. I didn't speak to anyone since I was just going to dispute the charge if they were to charge me for a second room.

Traveling with my small dog and two cats. No questions asked and no extra charges for the pets! Lots of eating options nearby. Morning breakfast buffet had lots of good options. Quiet, clean room. I appreciate that they are trying hard to be sustainable and not use a lot of disposable things, but know in advance there are no kleenex boxes, little bottles of shampoo or soap, and no refrigerator or coffee maker. They were very conscientious about Covid protocol.

I would have liked to have a fridge to keep my things cold.

very clean. the beds were comfy, there was storage for our stuff, and there was plenty of hot water. The breakfast buffet was also worth the extra money. The parking felt safe. The staff were very friendly and helpful.

It was a bit cold in January and there was no heat.

it was close to everything and made me feel welcomed they were also very sweet.

nothing to complain about everything perfect

pet friendly. nice neighborhood to walk our dogs. the beds are comfy, rooms are simple but all we need. everyone is friendly.

the pet fee is a bit steep especially per dog. skip breakfast though it’s clean & safe; it’s pretty bland.

Staff attitude, location, installations.

It will be nicer if the cleaning staff clean the floors better.

This is my third time staying at this property and it was great again! Everything is very clean, the staff is very friendly and kind and the location is great. I love the fact they have a small bar and an amazing breakfast in the morning. The restaurant next door is also really good and you can walk there in 2 minutes. The hotel is also very pet friendly and they offer cute little toys for the dogs upon arrival. I am always made to feel very welcome here and will always choose to stay here when passing through Los Mochis.

The room was a bit small for myself and two dogs but it was no big deal!

They accepted pets. There was a 300 pesos charge and a 1000 pesos deposit which was returned upon inspection of the room. Some good restaurants close by for meals including the hotel itself. Rooms are what to be expected at an Ibis Hotel, not large, but clean.

Nothing.