1. The comfortable, spacious rooms at an economical price 2. The central location is 100% great....right in the middle of downtown Easy to walk to or get a taxi get to most museums or sites. 3. The motel- like building design of hotel, the strategic location of reception, and casual, family - like atmosphere is very comforting and convenient and the gate adds additional security for all guests and car owners.

The lighting in rooms needs improvement - too dark. (The paint is very dark and the lights in rooms are very dull. There should be options for brighter lighting.) No phones to call reception, directly. No closets, no hangars. Difficulty to get receipts.(Whether for work or other, receipts for payments should be readily available.) More electrical outlets.

Suite availability on first floor. Connection between 2 rooms of suite. Space. Refrigerator. Parking = motel- like, cars can driive up to rooms, in enclosed garage. Safety /security. Central location of hotel.

No hangars. No wardrobe. No mosquito net on windows (I had to buy). Mosquitos are an issue - there should be mosquito nets for beds, too! No fan (Weather humid. AC often too strong.) The hotel is listed as disabled- friendly; toilets are very, very low so bar should be provided.

The owners/staff are super friendly. We really felt welcoming and the place looked amazing. Like so many already described, it is like a museum. We even got a giftbag upon leaving with water bottles and a homemade keychains. So nice. I would recommend this place to anyone who goes to San Cristobal. It's also very close to everywhere you want to go.

That we didn't stay longer.

Courtyard parking for my motorbike. AC, fridge, warm shower, very best location in pedestrian area.

They don’t tell you: The main lobby of the address is closed due to street closure. Access is by the side, on a pedestrian street. There is a paid car park very close and walk behind the address 100 meters

The rooms were nice and had some flair to it with some color in the right spots. The Wifi was good as well. The parking is in front of the rooms. And accessible from the sidestreet through a big gate. Location was good. Minutes away from the city center. So it's easy to reach shops the few restaurants and many shops. KFC around the corner. Some cafes and minimarts a few streets away.

Grimy neighborhood on the edge of the city center - But nothing too bad. The city as a a whole while fun for a day or 2 doesn't have much to offer for touristy things or exploring. The hotel is right in the middle of everything though.

Great water pressure Lots of hot water Great bed Large room Location next to the Zona Luz is 100% Bathrooms good Parking lot

Internet is terrible TV hard to control with remotes No remote control is provided for the A/C (ask for it) No view from the room Noisy at times

Wonderful location in Villahermosa exactly in the middle of the historic Zona Luz. Two block away from the Plaza de Armas, the Tower Bridge, and the Governor's Palace. And 100 meters away from the Walking Streets with the plenty of shopping and restaurants. The hotel is across the street from the malecon and the Grijalva River. Very clean room. My room is very modern and had a TV, good air conditioning and plenty of hot water in the bathroom's shower. Friendly and helpful staff.

Villahermosa is a very hot city in April. No refrigerator in my room. No snacks or drinks to buy in the lobby area. Very plain and basic exterior and lobby area, but modern and well-appointed rooms.

Value for money

It was a real disaster to find hotel location due to working process on street and they should inform us before to know it

Was a nice and clean place. Stuff is really friendly and it's in a quiet area, close to everything. Would book this place again.

very friendly staff and great parking spot. Clean and nice room.

The rooms are not really isolated so you hear everything from outside.