Great, authentic experience. What stood out was the great hospitality the staff Provided us. Special shoutout to Abdel who went above and beyond the call of duty. The owner should be glad that he is working there! Moreover, the owner, Alain, Provided us Great tips for the city. We will come back.

A truly beautiful riad! The breakfast was fresh and delicious, featuring an array of breads, fruits, pastries, and freshly squeezed juices. We stayed in the Blue Room, which was stunning, with a gorgeous terrace overlooking the atrium. Every detail in the decoration was thoughtful and exquisite. The rooftop seating area was lovely, offering both sun and shade, and the refreshing pool was perfect for a quick dip. The hotel owner was warm and friendly, and the entire team were incredibly kind and accommodating (big thanks to Yousef), providing great tips on restaurants, spas, and local attractions. The cleaning staff were lovely as well, and the whole space was impeccably curated. We would highly recommend Riad Eloise to anyone visiting Marrakech.

The owner and staff were very helpful in arranging drivers and an outing to Essaouria. The roof terraces were very quaint and with great views or the medina. The location was close to the medina withour being in the noise of the medina...our room was very quiet even though we had a big window for fresh air.

The bathroom door opened into the bathroom which was too small for two people to be in there and open the door at the same time. It would work out so much better if the door opened outwards. There were 3 of us so we could have used 3 towels, not just one or 2. the breakfast was pleasant up on the roof terrace but average food was served; I feel like the breakfast at another riad I've stayed was more elaborate.

Breakfast was great! Loved the routine and the ambience. We loved all the cozy books to relax outside of the room. The location was tucked away from the main area but so easy to get to. Our 2yo son had a blast. It was also so helpful to have great guidance on where to go (and not bother).

There was nothing I didn’t like. I think the one thing that could be a tiny improvement is explaining to gets about where to sit for breakfast when they check in. It was clear that each table had the right amount of settings for each room of guests, but so many of them didn’t get it and there would be two guests from one room sitting at a 5 person table, etc. I could see it created more work for staff who is already so busy!

Don't bother with the flashy hotels, you can stay in those anywhere. Book Riad Eloise for the best, most relaxing stay in Marrakech. From the moment we arrived, very, very late, due to problems with the BA flight, we have been treated with nothing but kindness, particularly from Youssef, who, within the space of ten minutes, cooked us the meal that we should have eaten several hours before, not to forget the riad's owner, Alain and Muhammed, who were so incredibly kind and welcoming. The female staff were also very friendly. Everyone seems to be happy to work there, which is a good sign. The kindness of the staff has been noted elsewhere and it isn't an understatement. The room was lovely, with a border of camels lighting up the edge of the ceiling to various Moroccan features and decorations. There are plenty of plug sockets and mirrors in the right places. The bathroom is built with traditional materials and the brass fittings that you see for sale in the souks. The rooms downstairs and the terrace upstairs are comfortable and relaxing. The cleanliness, mentioned in previous reviews, is excellent. We didn't use the gym or the little pool. We didn't see anyone else trying them either but despite them being a reason for booking, after hours of walking around Marrakech I wasn't up for further activity. The breakfast was delicious, with a selection of breads, pancakes, spreads, fruit, yoghurt and some of the best honey I have tasted. To make it even better, they have a cat! We haven't tried other riads or hotels (except for afternoon tea at La Mamounia) but if we come back we will book Riad Eloise again.

Very close to the souks and a couple of lovely restaurants. The owner , Allan was particularly helpful and informative, he organised a hot balloon ride for us which we paid at the end of our stay. All the staff were friendly and helpful. The terrace was lovely to soak up some sun, the sipping pool was a real treat when the weather was very hot.It was very quiet and relaxing. The room was lovely and air con was very efficient. Having the airport transfers which was organised by Allan was good as we would of never have found the riad on our own. All in all a wonderful experience.

The breakfast service was sometimes slow.The lighting at night on the terrace wasn’t on so you couldn’t see where you were stepping. Also there was no lighting on the stairs on the second floor.

Great and super friendly staff. They agreed to even store my luggage for three days without charge. Always caring and inquiring how the guests are doing. Great breakfast, spacious room (compared to other riad I've stayed). It had robes, hand soap, shampoo, conditioner, toilet paper and even air freshener. Also cotton buds and ear cotton buds. A good hot shower. The aircon heater was also working properly..

A shower could use a curtain, as it was splashing a bit. A little bit more light in the room would be great too as it is a bit twilight.

The location was excellent. Close to restaurants and just 5 mins walk to the souk and 15 mins to the Jema El Fna.. the staff were fab, especially Alain and Yousef..nothing was too much trouble. They kindly arranged an airport transfer as we were arriving late. Breakfast on the terrace was great.. would definitely stay again and recommend it..

Room was a little dark but this is due to windows facing into courtyard. It is the style of Riads. But lots of nice bright seating areas in other parts of the Riad..

Absolutely fantastic wee Riad. Alain was a charming helpful host and Abdel was a credit to the hotel. Everything we needed they helped us with - including early breakfast before our trip to the mountains. The dinner we had when we arrived was really tasty, a bit expensive but worth it for the convenience of arriving late. I would highly recommend this hotel.

The water pressure and temp at times could leave things to be desired but they are in the middle of the drought so probably the same everywhere. If you are a light sleeper bring earplugs - the riad is right in the centre (which is amazing) and near a mosque so you there will be some noise during the night and you will hear the call to prayer early in the morning. Didn't bother us as we sleep like logs.

The Riad Eloise is a beautiful hotel located a short walk away from all of the museums and resteraunts in the old part of Marrakech close to the medina centre. Me and my partner thoroughly enjoyed staying in this hotel for a week, the experience was very personal and the hosts and staff were friendly and polite. A special mention needs to be given to Abdel, who was our host throughout the holiday working all hours due to absence of other hosts. Despite this the service offered was second to none, he would always give us good recommendations and went the extra mile to help us with bookings, maps etc. The breakfast served is good and the hotel is very clean with all the amenities you need. Despite there being an earthquake during our stay we still managed to enjoy everything that was previously planned, it did not stop us from doing any activity nor exploring the city (damage is mainly in high Atlas Mountains). Although there is minimal damage in the median area it is nothing to be concerned about so don’t let this change your decision to go to Marrakesh, especially as the locals and hotels rely heavily on tourism for their income. Overall I highly recommend staying in the Riad Eloise, a hidden gem that takes you to a relaxing escape away from the hustle and bustle of the city!