the service received from Raschid was absolutely fantastic. He was very professional and courteous. the rooms were very clean modern looking and you can tell they have been maintained unlike most property in Morroco. Abdussamad was very accommodating and helped us whilst we were at the Riad. The breakfast was nutritious and healthy. The location was great and only 15-20mins away from JEF square.

Paying for water. Atleast one bottle of water should be given complementary per day. It was quite expensive as going to nearby shops was vvv cheap.

Riad Shemsi was a peaceful escape in the heart of the Kasbah. The service was so warm and friendly. We loved the mint tea and biscuits on arrival, the way they cared for our two year old son, the best roof terrace with views across the city, the little cats that came to visit. We stayed here on our first two nights in Morocco and it was the perfect introduction. I would highly recommend the location as it is by both the royal palaces and has wonderful local markets and cafes. It avoids the frenzy of the central souks whilst still putting you in the heart of the medina. Our room was spotless, the breakfast was perfect and the service was second to none. Faultless.

The riad was perfect, small and quiet, there was nothing to change.

Location is great, quiet at day and night close to all the attractions, cheap shops with water, snacks and lots of other things! The staff is super nice and very helpful :) The decor and everything is just beautiful! The beds in the main room are super comfortable, pool is great, amazing terrace with great 360 views, where you can enjoy the sunset or sunbathe, awesome sitting area near the roof :D

We booked the chocolate suite and it has seperate rooms, the 2nd room is 20m away on the same floor and the bathroom is only in the main room, the 2nd room also has the squeakiest bed in the world 😅 One of the towels by the pool, was probably washed but looks nasty 😬 Everything else and the whole experience is so great, that it's still a 10!

The entire experience exceeded my expectations. I felt at home immediately thanks to the wonderful hospitality of all the staff we met when we arrived. Everyone was very kind and always available to help/guide. What stood out to me was the amazing smell of oils all over the facility. I loved the rooms as they were cozy, clean, and neat. The food was authentic and super tasty. Riad Shemsi in my heart. I can recommend this place 100% and will be back here for my next trip to Marrakesh.

I cannot think of anything that I did not like.

So it’s extremely well positioned and takes 20 min to walk to the Jemma square. Loads of eating places both near by - we often had lunch and menara foods which was a lovely small place where there schwarmas were both cheap and delicious - 30 dirhams. We were at the top floor - so one room had a double bed and two singles. And another smaller room with a sink with a double bed. What was just perfect was how there was a sheltered seating area and dining area on our level where the staff would bring us breakfast. Just perfect tbh. Continental breakfast. No meat. The staff were so pleasant . Aamur and Rashid were very very helpful. So courteous. I do recommend one gets an orange SIM card for 10 dirham and then 100 dirhams for 10gb so that what app and google maps can be used which is a life saver. The card can be purchased at a local groceries near the clock cafe. They’ll install and register it for you. It’s the first thing to do when you get there. Also take sterling cash with you. The exchange rate is exceptional near the markets / square. ATM rates aren’t great tbh.

The air conditioning is in the largest room was seriously lacking. I did mention it earlier on but I think we should have said something earlier. Apart from that no issues at all

The property was beautiful and exceptionally clean. Staff were absolutely amazing. Paid attention to our requests, helped organise our trips and basically went above and beyond, with a smile always. Breakfast was fab and kept us full until mid afternoon. Abdul and Rashid are the nicest people I have met, genuinely kind, caring and professional at all times.

There could have been a kettle in our bedroom, however it did not matter as they made tea , coffee whenever requested with some lovely biscuits.

Loved our stay at Riad shemsi. Very nice staff made to feel very welcome and helped us to get taxis and advise on where to go, nothing took much trouble. Breakfast was very nice especially the pancakes. Clean and very comfortable. Had the big suite on upper level was spacious and had excellent air con but during our stay in June was not exceptionally hot so used when needed

Maybe the area at night was a little bit intimidating but did not feel un safe at all. Local people all seems friendly certainly need to keep eyes open for traffic when walking back from main squares

Quiet Riad set in the Kasbah approx 400m from the tombs, and Badi Palace. Exceptional friendly staff who were always willing to help. Breakfast was generous and tasty - loved the Morroccan Coffee with the hint of dates! And access to the roof terrace at dawn and dust made for a memorable stay!

A slight reorganisation of the furniture in the large room would give more of a "suite feel" rather than a bedroom for 4, but this is splitting hairs.... our room was excellent, a good bed, good linen and very comfortable!

Breakfast was delicious and always on time. The staff were literally soooo lovely. Abdul, Nadia and Rashid were accommodating and kind and basically waited on us hand and foot. They were extremely helpful even when a button popped off my pants - they sewed it back on! So lovely. Hospitality 11/10.

Only issue was the air conditioning in our room, the big suite on the top floor, didn’t cool the room down very well and it made it a bit uncomfortable as we visited Marrakech in September - I.e. 35°C during the day.

The staff at the hotel were all wonderful, very friendly and helpful when speaking to and asking them questions. They couldn't cater for us enough and were always happy to make us fresh pots of tea on arrival back to the hotel. The breakfast was always freshly prepared/cooked and delicious. The room was cleaned every day and beautifully decorated.

The mattress on the bed in the turquoise room was a little too hard for our liking, but this is a minor concern. There was nothing else to fault.