Good prpoerty trying to convey the old world charm.

A major flaw. There is something not right with the plumbing and the loo stinks. This despite the best effort by the staff to put dense lemongrass oil to supress the stink. Either the pipes are clogged or if they are using grey water for toilet purposes, the treatment plants do not work well enough. The lurking smell in the loo puts one off. The furniture is designed on antique pattern to keep up with the traditional Nepali rustic theme,but one has to struggle with most cupboards and drawers to open and close. With smelly loo and stuck joineries,somewhere in the balance between form and function, function has taken a back seat. The staff though was a redeeming feature and tried to lessen the pain arising out of these hiccups.

The staff are incredible at this hotel. During my stay my watch strap broke. I asked at reception for directions to a place where the strap could be repaired. Instead one of the reception staff asked if he could take my watch for me. On his day off he went to get the watch fixed which involved sourcing a new part and returned it to me the following day. When I asked how much fro the repair, he refused to take any money from me. Wow! Now that is what I call service and I will tell this story again and again. Every request we made was met with the same kindness.

The hotel is a beautiful oasis in Pokhara. It’s definitely cosy, clean and the staff are all wonderful.

I would say that there are other ‘5*’ hotels in Pokhara that are cheaper than temple free and equally as good if not better so I think temple free should drop their rates a bit as otherwise it will become unpopular if it doesn’t keep up with the other hotels little luxuries. Our room did not get any fresh air as you cannot open the windows - so every time we came back to our room after some time away it was incredibly stuffy. The air con is quite noisy and with the frequent power cuts the air temp goes back to the default of 24 degrees so we did not get the best sleep.

Brilliant - all of it! Staff were so nice and friendly. Food, breakfast and room service was excellent. Room and facilities were huge and clean. Pool was really nice and gym area was well equipped. We stayed here for 2 nights after a 10 day trek and it was great to unwind. Partner got a massage and facial and she said it was also brilliant. Great location in lakeside. Great wifi and TV movies to vegetate and unwind after a long trek And we met Nims Dai in the restaurant!

Nothing - it was all brilliant If you are expecting perfect wifi and electricity in Nepal and want to complain about it instead of exploring Pokhara then you have bigger issues in life!

Cozy and pampering hotel with a good atmosphere and personal attention. All our requests were attended to and with a good level of service.The food is excellent and there is variety at breakfast. The hotel's restaurant is open 24 hours and provides world-class dishes at good prices. The hotel is well cleaned and hot water is available 24 hours a day (not obvious in most hotels in Nepal). The location is excellent. Close to the lake side but not on the main road so there is peace and privacy. Overall a good hotel and highly recommended. I would go back there again.

The staff are incredibly friendly, especially the ladies in the spa! Everyone is happy to help and make you feel very welcome. The spa facilities are amazing, would recommend the aroma therapy. Breakfast offers an amazing spread with and the rooms are very comfortable. Prefect place to relax after a trek, they will even keep your bags for you whilst you are away. Great location too.

The restaurant food is quite a bit more expensive than in the surrounding areas but expected for this type of hotel and was very tasty.

We stayed here before and after a trek. We booked last minute and were upgraded to a suite which was enormous, modern and very comfortable. Room service was excellent and breakfast very good. The hotel is in an attractive building and gardens along a quiet road very convenient for Lakeside, for boat trips, restaurants and bars etc. The gardens were lovely with an outdoor restaurant and the pool very nice. All the staff were friendly and helpful. Would recommend this as a great place to stay in Pokhara.

The staff were wonderful - they went out of their way to ensure my special occasion was well celebrated and even decorated my room and made me a cake. This was so special. The property was gorgeous and very comfortable and the room even had a bathtub which was wonderful after a while on the road.

The jacuzzi was never open when I wanted to use it. The wifi wasn't consistently working but not a big deal and not that uncommon around here. The restaurant was a little overpriced for the area but delicious.

Perfect place to stay in Pokhara. Very well located, really close from the lakeside and many restaurants, shops, bars. The hotel is beautiful - with a spectacular swimming pool with a mountain view, cute garden and nice decorations. Room was very cozy, clean and comfortable. We were received by very friendly staff and any request we had was always attended very professionally. We also tried the restaurant and spa - everything was perfect. We would definitely stay here again.

Very nice facilities. Staff was excellent. Delicious food.

No complaints