We were reading the bad reviews and got scared a little. But it turned out to be a usual hotel. Everything is great. My motorcycle was put under the roof, that's for the first time with me.

We were disappointed by the beds. It's a common problem, but still - it's possible to make one big bed - so that one person doesn't fall in between the two beds.

We felt extremely welcome and well taken care of - the receptionist went out of her way to make sure we were happy. She gave us tips and really made us feel secure and happy. When single and travelling with teenagers, this means a lot

We liked everything

Nice room. Nice shower! Nice coffieemaker in the room and extra coffee tabs or teabags were available from the reception! Very good breakfast! Plenty of choice and loads of fresh fruit and nice fresh bread. Quiet area and street (though we were there out of tourist season) and very near the place we had to be during the day!

Beds/matrasses were just "so so". One chair was very "wobbly". Soap dispenser did not work and the small bottles provided only contained shampoo and no shower gel. Restaurant was only open for dinner if you ordered before arrival and even then only the chef's menue was available. Staff was not very informed as to were places in town were or routes etc. But again: we were there out of season!

The breakfast was very good, the staff was very polite and helpful and the rooms were very clean.

The rooms were slightly small and you could hear all the neighbours and anyone on the hall, so it was quite loud sometimes. The price was quite high, but since it was one of very few stays on the island still available, it was obviously worth it.

The breakfast was so great that even though the canteen is not so spacious but in terms of food varieties, that would be more than enough. The fruits were soooo sweet and nice by the way!

We booked a family suite but 2 of the 3 beds were a bit soft. But it depends on different individuals and preferences of course.

It's a clean hotel, friendly personnel, great location.

The only uncomfortable thing was the bed, because the double bed (that we were expecting) turned out to be two single beds with a hole in the middle.

Excellent location - 5 minute walk from the centre of Den Burg. Quiet enough away from the busy town centre. Excellent breakfast with diverse choice and quantities. Nice open backyard for a relaxing evening. Free parking

Room needed a sort of air conditioning for the hot summer

The staff was very friendly. Even though the check in time was 15:00, they happily accepted us earlier.

The building is quite old. But it was very clean. So not really a complaint.

All was perfect

Emails before arriving were a bit annoying. I understand that it’s useful for some customers, but when you’re busy packing…

Door opening system based on Phone App. It's a bit stressful that we need to guarantee battery on the phone to be able to open the room door. Would prefer a key or card.