Lovely & peaceful location, beautiful lobby with natural sunlight perfect for staycation during short break Friendly & well behavior receiption staff during check in, check out & i the Restaurant. Breakfast spread excellent & good variety. Nice swimming pool my son love it Room just perfect for us family of 4, as per requesting for connecting rooms. it was small incident on TV, the team maintenance department is quickly response & replacing another TV unit. Room with small balcony facing towards main road & clean bathroom along with bath up

Nothing

Personnel very helpful- Breakfast was good Restaurants are ok especially the steakhouse Swiming pool Confortable room Bowling was nice but we have to pay an extra.

Location is a bit far from Sohar center so to go out in the night to Mascate that's not the right place but it was also our choice to be outside of Sohar center Some renovation have to be done quickly before it will start to be in bad shape (ex: outside bar of the Swiming pool, entertainement room...) Sand colour of the bathroom water...

Pleasant experience all round and certainly worth a second visit. The reception staff were very welcoming and attentive. I was impressed by the number of Omani staff available in the facility. The housekeeping and room service staff were also great. The room was spacious and the facilities were of good standard. Although it's an aging hotel with some wear and tear, it was pleasant and gave a good feeling. I love the fact that there were a lot of recreational options like tennis, the pool and bowling.

There needs to be better upkeep of the scents of the rooms and towels .

Clean and spacious room, the staff and reception are very friendly and helpful The breakfast very variable and enough time 6:30 to 11 I’ve asked for extra bed for my son to be set in leaving room , I got it in record time and instead of 1 I’ve got 2, on top of this , free of charge My gratitude to all hotel staff

away from city, peaceful, good for traveller with family as pool was nice with activities like bowling, billiard, table tennis, good health club with spa breakfast was good, dinner needs more Indian vegetarian options.

needs attendant at pool and more towels should be provided at pool itself as it was finished and we were asked to bring from room. Dinner needs more Indian Vegetarian options.

The Crown Plaza hotel is located on a small hill where the guest can enjoy the nearby city lights view ; in particular the refinery as that is seen from far away. The place is very quite; the rooms are clean and spacious. Bathroom is also very well maintained. The breakfast is served in the ground floor; buffet with many choices; even Dosa Masala is available. The food is delicious; fresh and the staffs are willing to help you. In the restaurant; I could see that genuine respect is always present. They really care of you and your comfort. last but not least; really recommended hotel; a place to relax away from the city noise.

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thoughtful/friendly staff Great breakfast with many varieties Comfortable bed, quiet place Comfortable study area with good connection

Carpet too faded, doesn't seem clean, no praying mat (a disposable one would do) - Limited toiletries I could put up with these though and visit again for the other above pluses

Breakfast had a wide variety and good taste. Staff overall was super freindly

The billiard and snooker table were not maintained well (no wonder they were free) they had bowling that but that was with extra charges. Jacuzzi was not functional. And since I went with family my children had almost nothing to do there

its nice the room were nice and staff as well

there is no playground for kids as the pictures showed, the room had a bad smell, and we couldn’t use the bowling alley when we arrived as there was a party going on and it lasted for hours we went down twice and still it was occupied

All of the above. Staff efficiency and friendliness. The food both in the bar and main restaurant.

It's position , but after a few outings we were used to how to get to it.