The aspect is good Noise is high, exogenous, can’t be controlled from inside Layout, great

This is the second time I had to deal with leaky ceiling, and somehow mouldy room. Last time I had to move, which was accommodated by staff well This time I had to move to another room owing to the leaking roof, then the one I was to move into, had moulds everywhere. I had to transfer to another room, sorted by staff fairly quickly

I love the location since it's in the middle of everything. There were a lot of malls and restaurants close by. Even when you'd wake up in the middle of the night you can still get food. The staff was friendly and everything was good.

I wish there were new facilities. An example would be when I was taking a shower, the cover for the shampoo/conditioner/bath soap suddenly fell apart and that worried me because the hotel might think I damaged it but it was already damaged.

accessibility

toilet bowl cleanliness need improvement (a ring of blackish color is observed at the surface level of water); bidet needs replacement (water is too strong and rust is present). Also, Red Planet may consider to provide a portable water kettle (this is a basic need especially in the morning wherein warm water is to be drink). Furthermore, availability of parking area should be considered; it should be a first come basis. During booking, red planet should consider if the customer will a bring a come a car or not; this will reserve a designated parking space, preventing parking at the main road near or front of the hotel.

Chose the hotel because of its location. It was just beside the event that we were attending.

It’s supposed to be no smoking but many were smoking in the hallway.

Simple and clean, shower, bed and pillows. I had stayed in this Red Planet several times already and can still come back. Good value for money. Near SM, so very convenient.

I stayed in room 516. Air conditioning did not seem to work in the room. I hope the maintenance can check and repair this if needed. The room floor also felt a bit dusty. It might need mopping. The towels are also a bit old. I hope the management can check these issues and fix them. But the place is fine. I have stayed there several times. And I will go back again, hopefully it will be better.

My wife left her old phone under the bed and forgot it the next day. So we reported this on the way already to our next destination. To our relief the staff called us to inform the phone had been found and kept safe for us to pick it up.

some improvement on the way soap is being distributed . Every time we are in the hotel the red cover keeps falling off.

Very convenient and affordable. And the receptionists are very friendly and approachable.

The soap is too far from the toilet, and the press cover of both the soap and shampoo dispenser kept on falling, and the room has a distinct smell. Like a very old house.

It’s close to the mall, it’s convenient for my purpose and it’s very good value

I don’t like to pick any faults , but as you ask I would like a bit more colour , white is quite boring and some added color would lift the room immensely

i like that it’s clean and the room are of sufficient size. i also like that it’s literally next to the mall. very convenient location. Also great that they have transportation services available for a fee, specially to the airport. Staff are nice & accommodating.

There’s no kettle for tea and coffee in the room. The windows aren’t cleaned so can’t enjoy the view.

The location is great! It is close to several malls and the city center, with many options for restaurants and shopping. The room prices are affordable, with sufficient amenities for travelers.

The restroom was not cleaned thoroughly. The hotel does not provide toothbrush, only soap/shampoo and towels. There was extra charge for early check-in.