Located in a great area easy walk to a lot of places.. Breakfast was good not a lot I eat but what I did was nice.. Rooms are nice and new Bed is very nice.. Most of the staff are fantastic. All in all I enjoyed my stay at this place the pool is OK just gets warm late in the afternoon.. Would I stay at this place again.. YES I WOULD..

Some staff are not very good with English stood at the pool bar for 10 min asked the girl 5 times for a pool towel and got ignored.. I paid for a room with a kitchenette to cook some small meals BUT no pots or plates nothing in the cupboards so we couldn't cook.. They have 2 function rooms on two floors one night they had a wedding and a function on and it took 10 minutes for an elevator to come having gas at the hotel wait to go to their room for that long there should be a separate entrance for the function rooms.. The room cleaners do a very basic job. 2 t.v channels that don't work in my room 1102 if you don't have Netflix or something it's boring.. Toilet very very small. No shower door water goes everywhere and old dirty floor towel.

The facilities were great value for money. The room had wifi working without even needing a password, Room was huge with all required amenities. Rack to dry clothes, AC, TV, bedside lamps, charging station next to the bed, wardrobes, huge bed etc. The restaurant downstairs had a buffet option. Not very vegetarian friendly but still lots of options.

Maybe the location as it is really far from the airport. The only issue we had was while trying to book a pick-up from the airport. While requesting a pick-up they asked us to pay before-hand, payment on arrival wasn't an option like almost all other hotels. We couldn't make the payment in advance because we only had cash in the county - no working card. Anyways that was a bit of trouble as we had to book a pick up from another place.

The bed was very comfy and the room in general was of a good standard. Location is ok but would recommend booking grabs in the lobby as they’re much cheaper than the taxis that wait outside the hotel and you will get hassled to get in a taxi if you don’t have a grab coming for you

The place is clean. I am not sure but i think the linen and comforter were reuse. It doesn’t smell a new laundry. It has a foul smell

The front desk lady is rude. She was not accommodating. We have a simple request but instead unwillingly give what we dont like. She doesn’t even know how to greet and smile.

For this price range, the hotel exceeded my expectations. The receiving staff members were all warm, friendly and very helpful. The room was clean and the facilities were of sturdy quality. The breakfast buffet had plenty to offer, and it was all delicious. We were just passing through Cebu, and we slept well during our two nights' stay and we managed to rest as was needed. The view from our room was gorgeous!

For me, a hand towel and a face towel are essential in the bathroom, but the hotel did not have these to offer.

good food & location

swimming pool always not available, we stayed for 4days, everytime we checked the pool, always closed due to party celebration.

The breakfast was always a good choice of items. The restaurant staff were friendly and always helpful. Always had a smile for everyone. The area around the hotel was a bit run down, but I expected that. Always felt safe though.

To be honest there wasn't anything I didn't like, although being a traveller from Scotland I wasn't expecting Christmas decorations in October, but I was reliably informed that it was traditional in the Philippines for Christmas to begin in September. X

The rooms were big and comfortable. The staff were very friendly and courteous. Check in was quick and easy. Lots of choice for breakfast but mainly catered to Asian guests.

We ordered room service on the first night then asked for our room to be cleaned the following day. When we got back from a day out. The dirty plates were still in the room!! All the cleaners had done was change the towels and emptied the bins. They didn't even make the bed. The AC was very noisy even when it wasn't switched on it kept rattling and banging

nice clean hotel , easy staf

Food , more euro American food on the Menu

Everything. From the location to the comfortable rooms and the food. Staff were wonderful as well.

Not so much as what I didn’t like, it was more of expectation vs reality. I was expecting the exact room shown on the photo and from when I booked, but unexpectedly, my wife and I got the opposite. We got twin beds instead of a king bed, the windows were not what I expected (and the reason why I wanted a whole glass window was, since i’m a bit claustrophobic, it would help ease my claustrophobia) but they didn’t have any more rooms available at the time.