Cleanliness, very good breakfast, friendly stuff, parking available, decent location, spa (at the time I was in the hotel there were almost no people at the pool, so it was all for me for some time). Restaurant in the hotel was also above average - tasty traditional meals, appropriate portions, acceptable prices, friendly service. I used the opportunity to have a back massage at local spa and I recommend it to everybody.

Not sure about AC in the room. Mine was too warm and I didn't see AC air output locally in the room so I just opened windows.

Really good place, value for money, I enjoyed literally everything. Nice swimming pool with saunas, nice restaurant with good breakfast and delicious menu, good location.

The robes for swimming pool were for kids :) Only two vegetarian options in the restaurant yet they were delicious.

Nice and comfortable resort hotel. Breakfast was exceptionally good. Not too far away from Kope chair lift terminus.

Well, the "Finnish sauna" wasn't proper one, the sauna stove (kiuas) was missing so you couldn't throw water (löyly) on it, but surely this is a point that 99,5% of world's population isn't interested in..

+ accommodating staff + cleanness + free parking + good breakfast

- wellness is not for many people (but it was sufficient in our weekend stay) - neighbours could be heard a little bit (through the walls) - part of the staff speaks German not English - weak Wifi signal in the room

Really nice hotel and the staff was very friendly and competent. We thought the dinner at the restaurant was outstanding. They were very gracious with our little dog and gave us a nice corner room.

The heat was very high but the receptionist helped with that. I love firm beds but these felt like a less expensive over-firm and that prevented me from sleeping really well.

the location is great, staff very friendly and helpful, swimming pool is decent size with warm water, three saunas to choose from and a jacuzzi.

we couldn’t find a way to adjust heating, it was too hot in the room, dishes advertised on hotel tv weren’t actually present in the restaurants menu, which is a shame.

Clean room, big choice for breakfast.

The staff doesn't speak English, front desk, restaurant, so if you don't understand Polish, you have problem. Bathrobes are terrible, shrunken and shabby.

Very clean rooms, wellness area, restaurant. Helpful and friendly staff. Close to ski lift Bialy Jar. Fantastic massages.

Sometimes WiFi was interrupted.

The hotel exceeded our expectations- staff was very friendly and helpful, rooms were very clean and the location is perfect as it is close to hiking trails.

Great breakfast, nice saunas

The showers in the spa would need some repairs.