*Localisation *Great breakfasts *Helpful personnel *SPA and wellness area- massages on the high level *Tasty and high-quality food *Boarden TV channels with CANAL+ package was included *Welcome cocktail and goodbye present *Simple map of localisation of tacking paths *Prosecco to the breakfast *Great local cheeses

*Cost of the non-alcoholic wine glass (around 50 zł per small glass) *Prices in the menu don't include service tax *Cauliflower steak is not worth that price *Absent of litterbin in the room, only in the bathroom

First of all thank you to all the staff, from housekeeping, reception, restaurant, spa and everyone else I’ve not mentioned. everyone is polite, knowledgeable in their field and professional and willing to help at the same time. this really goes a long way with me. on top of it hotel is immaculate and facilities are great, location is perfect. I could go on and on about pros. found no cons. we have had lovely family stay. thank you to to everyone and hopefully see you again soon.

The hotel was really great … the staff was corporative specially Justyna she help us to be be comfort and make sure all is good . she gave us free welcome drink and massage session and jacuzzi… we spent a great time in this hotel . highly recommended.

Nothing

amazing place! stuff was extremely friendly, we got many surprises there- we couldn’t even believe it. brilliant wellness, exceptional food, rooms very clean and spacious, absolutely outstanding service. hotel itself is placed in the forest at the end of the village.

everything was just perfect

Amazing hotel in a beautiful location. The room was big and the breakfast amazing! Will go back when in Zywiec again :)

The only very little down point was the sink in the bathroom. It was sooo tiny and tbe system to save water might be ecological but it’s annoying to even wash hands as it stops after three seconds.

I rarely recommend a place with five stars, but I can this mountain top spa without hesitation. Firstly, I received a big discount via booking.com. Granted, I had to climb a mountain to get here... The restaurant is EXCELLENT. Great, friendly service and even better food. Ok, I had a hilly 120 km day and was a bit hungry, but still... better yet, the Prosecco and dessert was gratis, and they even poured a free beer. The dinner was exceptional and really fairly priced. The staff even opened up the smorgasbord breakfast buffet early for my dawn start. Oh, and I could park my bike inside. Happy guy!

Besides the 10% 4 km uphill on the bike which I actually sadistically enjoyed, the AC unit would groan after 30 minutes of use. I should have informed the staff. There wasn't a bottle opener, but that was good because it saved me a minibar fee and encouraged a 2 km roundtrip walk to the local store.

This hotel was a great choice, food was delicious, room was big, clean and very nice, stuff was so friendly, wellness was free with beautiful views, they offer great massages, our whole stay was so relaxing.

Beautifully appointed Hotel with quality decor and great spa facilities. In rural location, where I had a woodland outlook from bedroom window. Excellent breakfast. Friendly and helpful staff. Cannot wait to return.

Not a fault of the hotel in any way. Limited local restaurants, several of which were closed, I assume because of lower than normal trade (COVID related). Would have liked to see a wider and more varied evening meal menu in the Hotel.

Great hotel. Staff on the reception and in the restaurant - always helpful, always smiling - the energy of this place is amazing thanks to all of the people who working there. We had balcony with the view on the forest and mountain spring. Really nice sound of water and birds singing, harmony as it is. Spa is one of the best that I ve been. Hamam and finish sauna, ice machine, spring water, relaxing place, swimming pool and everywhere the view on the nature. Breakfast is also good, though if you are vegan the choice is rather pure.

In the mornings there were some repair works in the pool.

+remote location with direct access to a slope/hill +great service and very friendly personnel +cozy yet quite spacious rooms

nothing really to dislike, just some small quibbles: -a restaurant is a bit on a pricey side -Monday breakfast was served not in a form of buffet and some of the vegetables were clearly prepared a day before.